customer service representative
3 weeks ago
customer service representative.
+ san antonio , texas
+ posted december 2, 2024
**job details**
summary
+ $16.50 - $17 per hour
+ temp to perm
+ high school
+ category office and administrative support occupations
+ referenceAB_4671336
job details
Job Description: Are you passionate about delivering exceptional customer service and ensuring customer satisfaction? A leading company in the pest control industry is looking for a dedicated and personable Customer Service Representative to join its San Antonio, TX team.
In this role, you will be the first point of contact for customers, helping to address their needs, answer inquiries, and resolve concerns efficiently. If you thrive in a fast-paced environment and have a knack for problem-solving, this opportunity is for you
salary: $16.5 - $17 per hour
shift: First
work hours: 8 AM - 5 PM
education: High School
Responsibilities
Key Responsibilities:
+ Handle incoming calls and emails, providing courteous and timely responses to customer inquiries.
+ Address customer questions regarding services, billing, scheduling, and other related topics.
+ Resolve customer concerns with professionalism and escalate issues when necessary.
+ Maintain accurate records of customer interactions and transactions.
+ Collaborate with internal teams to ensure prompt and effective resolution of customer requests.
Qualifications:
+ High school diploma or equivalent (college coursework is a plus).
+ Previous experience in a customer service role, preferably in a fast-paced environment.
+ Excellent communication and interpersonal skills.
+ Proficiency in using computer systems and basic office software.
Skills
+ Customer Service
+ Call Center Support
+ Follow-up
Qualifications
+ Years of experience: 1 year
+ Experience level: Entry Level
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
**get in touch**
we are here to help you with your questions.
TB
**tyler biery**
+ tyler.biery@randstadusa.com
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