Shop Service Tech

1 month ago

Lewisville, United States Holt Cat Full time

The Shop Service Technician performs maintenance and repairs complex mechanical, electrical, hydraulic, and diesel systems on a variety of rental and customer equipment and tools while using a high degree of independent judgment.

Essential Functions:

* Troubleshoots and diagnoses equipment malfunctions and failures
* Disassembles and assembles machine components to manufacturer's specifications through the use of hand tools, pneumatic tools, and any specialized tooling
* Rebuilds, repairs, reconditions, and maintains equipment and components
* Maintains good customer relations and support; communicates customer needs to shop management
* Plans and controls cost of repair jobs
* Completes parts orders and identifies parts for return
* Maintains company equipment - keeps in good, clean, and orderly condition
* Works safely at all times and adheres to all applicable safety policies; complies with all company policies, procedures, and standards
* Works overtime as required by workload and customers' needs
* Updates job knowledge by participating in educational opportunities; e.g., ProTech Technician Training Paths
* Performs other duties as assigned

Knowledge, Skills, and Abilities:

* Knowledge of dirt-engaging equipment, aerial, and lifting equipment
* Knowledge of machines and tools, including their designs, uses, repair, and maintenance
* Quality control analysis skills - Conducting tests and inspections of products, services, or processes to evaluate quality or performance
* Operation and control skills - Controlling operations of equipment or systems
* Equipment selection skills - Determining the kind of tools and equipment needed to do a job
* The ability to quickly and repeatedly adjust the controls of a machine or a vehicle to exact positions
* Ability to operate hand tools, power tools, and equipment used in mechanical repair
* The ability to make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects
* The ability to read and understand information and ideas presented in writing
* The ability to listen to and understand information and ideas presented through spoken words and sentences

Education and Experience:

* More than three years of work-related skill, knowledge, or experience preferred
* High school/equivalent diploma or trade school diploma preferred
* Valid driver's license

Supervisory Responsibilities:

* None

Travel:

* Occasional travel to the customer site

Physical Requirements:

* Must be able to move objects, and use abdominal and lower back muscles to provide support over time without fatigue
* Frequently moves materials or equipment weighing up to 50 pounds
* Constant movement and use of limbs; this position requires good manual dexterity, coordination, and stamina
* Ascend/descend with gradual or continuous progress by oneself, using both hands and feet and climb up and down ladders
* Be able to safely maneuver and work underneath equip

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