Barista
2 weeks ago
Cultivate your career with Viceroy Hotel Group and be a part of an incredible hotel in Washington, DC
Viceroy Washington DC personifies the eclectic Logan Circle neighborhood as home to a diverse and genuine collection of artists and urban innovators. Located off the vibrant 14th Street Corridor, steps from unique shops, galleries, bars, and restaurants, Viceroy Washington DC is poised to act as a thoughtful host among the city's liveliest and artful locations.
If you are inspired by challenges in a fast-paced environment, are thoughtful and entrepreneurial in your approach to opportunity, and if you possess a true passion for hospitality and genuine service, we are interested in speaking with you about our groundbreaking opportunity for Barista.
The Barista will be responsible for the day-to-day pool operations and café operations and food café food service. He/ She will promote coffee consumption by educating customers and ensure that all processes and procedures are adhered to according to Viceroy's brand standards and employee handbook.
General Responsibilities include, but are not limited to:
* Meetings: Daily Operation & Monthly Department
* Selling coffee, accessories, and supplies; preparing and serving a variety of coffee drinks, along with café foods
* Welcomes customers by determining their coffee interests and needs.
* Educates customers by presenting and explaining the coffee drink menu; answering questions.
* Sells coffees by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates.
* Prepares and sells coffee drinks by following prescribed recipes and preparation techniques for coffee drinks, such as, espresso, espresso lungo, caffe latte, and cappuccino, match teas, iced teas, etc.
* Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, communicating to cooks/chefs, on café food needs.
* Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; communicating to management for repairs.
* Maintains safe and healthy work environment by following organization standards and sanitation regulations.
* Improves quality results by studying, evaluating, and maintaining and improving the appearance of the store and coffee bar.
* Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests as it relates to evolving the offerings for cafe.
* Make certain that you have all the supplies necessary to execute service
* Create professional working relationships amongst all fellow colleagues
* Labeling, wrapping or dating food products for sale.
* Slicing vegetables, fruits, meats or desserts for use in food service.
* Taking customer orders and conveying them to other employees for preparation.
* Passing Food & Beverage tests.
* Listening to customer complaints and queries and addressing their concerns in an efficient yet friendly manner, and reporting to the manager on duty without delay.
* Maintaining a prompt and friendly customer service.
* Reporting potential safety hazards to the manager on duty without delay.
* Complete all opening duties assigned including setting up tables, beverage service station, and server stations.
* Attend to all guests needs, ensure orders are properly charged to the correct room, and any issues are resolved quickly.
* Must have knowledge of the menu and beverages offered, coffee shop & in room dining orders.
* Maintain cleanliness of the table/sections/stations throughout service and ensure all proper utensils are presented to guests.
* Open Scheduling Availability. Weekend Availability a must
* Ability to utilize a POS system and properly input orders.
* Assisting with all closing duties and tasks assigned to prepare the restaurant for the next service. Must have knowledge of the Resort to assist guests with creating reservations or providing information.
* Perform other reasonable job duties as requested by Supervisors and/ or Managers.
Skills/Knowledge Required:
* Reading, writing and oral proficiency in the English language.
* Must be willing to work a flexible schedule in order to accomplish all major responsibilities and tasks.
* Must work in a safe, prudent and organized manner.
* Serve Safe certification is a plus
Physical Requirements:
* Sitting/Standing/walking/stair climbing for extended periods of time
* Side bending from sitting to reach into various shelves for products
* Standing long periods of habitually performing same task
* Must be able to lift 40 lb. boxes occasionally
Viceroy Hotel Group is a leading hotel company that combines desirable location, unique design, destination dining and personalized service that touches the heart and soul of our guests. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success. EOE
Viceroy Hotel Group participates in the Department of Homeland Security's E-Verify Program to verify the employment eligibility of all newly hired employees.
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