Bilingual Medical Receiptionist

2 weeks ago

Tampa, United States Florida Urology Partners LLC Full time
Job Type

Full-time

Description

We aren't shy about telling you that we have the most awesome office staff and provider. If you want a wonderful place to work, we are it

We are adding to our staff and are in need of a front desk medical receptionist for our one provider medical office. Our office runs great but we are all swamped. We could use your expertise

You will be responsible for basic clerical tasks such as answering phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner. Our offices is high volume and fast paced so excellent organizational and prioritization skills are necessary. EPIC experience is a plus Our office is located near St. Joe's on Habana. This position is a full-time Monday through Friday position. If you have a sunny disposition and a positive attitude please apply.

We offer excellent benefits for our full-time employees including a membership to the YMCA

Apply today

Requirements

  • Welcomes and greets all patients and visitors, in person or over the phone
  • Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
  • Responsible for keeping the reception area clean and organized
  • Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
  • Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
  • Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
  • Keeps medical office supplies adequately stocked by anticipating inventory needs, and monitoring office equipment
  • Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
  • Collecting co-pays and patient balances
  • Reconciling end of day collections
  • Understand and uphold HIPAA regulations
  • Bilingual English/Spanish highly desired

Must have knowledge of healthcare field and medical specialty, medical terminology, knowledge of general administrative and clerical procedures, working knowledge of healthcare insurance preferred and proper grammar, spelling and punctuation.

Computer skills: Electronic Health Records (EPIC) , Outlook email, Windows, Microsoft Word, On-line Insurance Carrier websites, Phreesia

Florida Urology Partners is committed to diversity and does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics

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