Bilingual Medical Scheduler for Dermatology Practice

3 weeks ago

Tampa, United States Robert A. Norman, D.O., P.A. Full time
Job DescriptionJob Description

We are looking to hire an efficient bilingual scheduler to ensure that patients are correctly scheduled for appointments and procedures. The scheduler’s responsibilities include rescheduling and canceling appointments, scheduling referral appointments, and verifying insurance and entering patient’s demographic information.

To be successful as a scheduler, you should be helpful and courteous when answering telephone calls.

Scheduler Responsibilities:

  • Scheduling, rescheduling, and canceling patient appointments as required.
  • Providing instructions to patients to ensure that they are prepared for examinations and procedures.
  • Confirming patient appointments.
  • Courteously receiving incoming telephone calls and taking messages as needed.
  • Explaining financial requirements and obligations to patients and entering payments into the practice management system.
  • Scheduling referral appointments and follow-ups.
  • Verifying insurance details and informing patients of un-covered fees.
  • Filing documents and organizing supplies.

Scheduler Requirements:

  • High school diploma or GED.
  • Post high school education is advantageous.
  • Proven experience working in a medical office.
  • Working knowledge of medical terminology and medical insurance plans.
  • Proficient in Microsoft Office applications (Word, Excel, Outlook).
  • The ability to type and file accurately.
  • Excellent communication and organizational skills.
  • Good telephone etiquette.
  • Bilingual (English and Spanish)

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