Front Desk Agent | AC Hotel Dublin

2 weeks ago


Dublin, United States Shaner Hotel Group Full time
Job Description

  • Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
  • Handle guest complaints ensuring guest satisfaction.
  • Process all check-ins and check-outs according to established hotel requirements.
  • Adhere to payment, cash handling and credit policies/procedures.
  • Generate, print, and distribute daily reports to designated departments/personnel.
  • Resolve discrepancies on the room status report with Housekeeping.
  • Other duties as assigned.

Responsibilities
Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.

Qualifications

  • High school graduate or equivalent.
  • Minimum one year customer service experience; previous hotel experience preferred.
  • Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
  • Computer experience preferred.
  • Bilingual English/Spanish a plus.
  • Knowledge of local activities and attractions appropriate for clientele.

About Us

Shaner Hotel Group

Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com

About the Team

Shaner Hotels has an amazing opportunity at our AC Hotel Columbus Dublin. The AC Hotel Columbus Dublin is surrounded by dining & entertainment hot spots. The hotel is positioned just miles away from downtown Columbus and walking distance to historic Dublin. Floor to ceiling windows and a glass elevator will take you up to VASO, our rooftop restaurant and bar, where you can enjoy sophisticated cocktails paired with creative tapas. VASO also provides breathtaking panoramic views of the Scioto River along with Historic Dublin. The hotel features the AC Kitchen with our Spanish inspired breakfast and a thoughtfully designed lobby or meeting rooms.
  • Hotel Front Desk

    3 weeks ago


    Dublin, United States Holiday Inn Dublin-Pleasanton Full time

    Our HotelSituated off the major freeway exchange of I-580 and I-680, the Holiday Inn® Dublin, California hotel caters to the fast-paced corporate traveler while simultaneously offering the relaxing, central location great for a family getaway.Are you planning a vacation to this area? There are more than 40 award-winning wineries located in nearby Livermore...

  • Hotel Front Desk

    4 weeks ago


    Dublin, United States Holiday Inn Dublin-Pleasanton Full time

    Our HotelSituated off the major freeway exchange of I-580 and I-680, the Holiday Inn® Dublin, California hotel caters to the fast-paced corporate traveler while simultaneously offering the relaxing, central location great for a family getaway.Are you planning a vacation to this area? There are more than 40 award-winning wineries located in nearby Livermore...


  • Dublin, United States Shaner Hotel Group, Inc. Full time

    Join our Team for Dublin's newest Spring. Hill Suites! The Front Desk Agent provides superior guest service and maintains complete knowledge of all hotel features, services and hours of operation, as well as local information and directions for our g Hotel, Agent, Front Desk, Bridge, Suite, Spring

  • Hotel Front Desk

    4 weeks ago


    Dublin, Ohio, United States Holiday Inn Dublin-Pleasanton Full time

    Our HotelSituated off the major freeway exchange of I-580 and I-680, the Holiday Inn Dublin, California hotel caters to the fast-paced corporate traveler while simultaneously offering the relaxing, central location great for a family getaway.Are you planning a vacation to this area? There are more than 40 award-winning wineries located in nearby Livermore...

  • Hotel Front Desk

    3 weeks ago


    Dublin, Ohio, United States Holiday Inn Dublin-Pleasanton Full time

    Our HotelSituated off the major freeway exchange of I-580 and I-680, the Holiday Inn Dublin, California hotel caters to the fast-paced corporate traveler while simultaneously offering the relaxing, central location great for a family getaway.Are you planning a vacation to this area? There are more than 40 award-winning wineries located in nearby Livermore...


  • Dublin, United States Shaner Hotels Full time

    ABOUT THE TEAM Shaner Hotels has an amazing opportunity at our AC Hotel Columbus Dublin. The AC Hotel Columbus Dublin is surrounded by dining & entertainment hot spots. The hotel is positioned just miles away from downtown Columbus and walking distance to historic Dublin. Floor to ceiling windows and a glass elevator will take you up to VASO, our rooftop...


  • Dublin, United States Shaner Hotels Full time

    ABOUT THE TEAM Shaner Hotels has an amazing opportunity at our AC Hotel Columbus Dublin. The AC Hotel Columbus Dublin is surrounded by dining & entertainment hot spots. The hotel is positioned just miles away from downtown Columbus and walking distance to historic Dublin. Floor to ceiling windows and a glass elevator will take you up to VASO, our rooftop...


  • Dublin, United States Shaner Hotel Group Full time

    Job Description Be available to work a flexible schedule, including weekends, holidays, and overnight hours. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to...


  • Dublin, United States Shaner Hotel Group Full time

    Job Description Be available to work a flexible schedule, including weekends, holidays, and overnight hours. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to...


  • Dublin, United States Shaner Hotel Group Full time

    Job Description Be available to work a flexible schedule, including weekends, holidays, and overnight hours. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to...


  • Dublin, United States Shaner Hotel Group Full time

    Job Description Be available to work a flexible schedule, including weekends, holidays, and overnight hours. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to...

  • Front Desk Agent

    4 weeks ago


    Dublin, Ohio, United States Holiday Inn Dublin-Pleasanton Full time

    Who We AreTravel is a journey. At Holiday Inn Dublin-Pleasanton, we help make it a joy.Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are...

  • Front Desk Agent

    3 weeks ago


    Dublin, Ohio, United States Holiday Inn Dublin-Pleasanton Full time

    Who We AreTravel is a journey. At Holiday Inn Dublin-Pleasanton, we help make it a joy.Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are...

  • Front Desk Agent

    4 weeks ago


    Dublin, United States Holiday Inn Dublin-Pleasanton Full time

    Who We AreTravel is a journey. At Holiday Inn Dublin-Pleasanton, we help make it a joy.Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are...

  • Front Desk Agent

    3 weeks ago


    Dublin, United States Holiday Inn Dublin-Pleasanton Full time

    Who We AreTravel is a journey. At Holiday Inn Dublin-Pleasanton, we help make it a joy.Starting with a warm, inviting welcome for all guests, whether traveling on business or for fun, enjoying a quick night, or relaxing for the week. We thrive on making our guests stays brighter, helping them create memories that will last a lifetime. Irresistible smiles are...


  • Dublin, United States Shaner Hotel Group Full time

    Job Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Ensures communication with General...


  • Dublin, United States Shaner Hotel Group Full time

    Job Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Creates and designs new and unique menu items. Assists the Executive Chef in the establishment of department budgets and the adherence to budget guidelines. Ensure that all food and beverage products are consistently prepared and served according to...

  • Server Assistant

    4 weeks ago


    Dublin, United States Shaner Hotel Group Full time

    Job Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Ensures communication with General...

  • Server Assistant

    2 weeks ago


    Dublin, United States Shaner Hotel Group Full time

    Job Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Ensures compliance with and completion of all daily operational procedures by the Food and Beverage Department. Maintains food and beverage safety and quality based on hotel, Shaner, and Franchise specifications. Ensures communication with General...


  • Dublin, United States Shaner Hotel Group Full time

    Job Description Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Maintains standards of quality and cleanliness throughout daily assignments. Observes all house and safety rules, housekeeping room procedures, and security procedures. Cleans and services...