Night Attendant
4 weeks ago
Position Title: Night Attendant
FLSA Status: Non-Exempt
Job Summary:
To provide guests/owners with increasing positive interaction by developing hospitality and courtesy skills.
Reports to / Supervision Received:
* General Manager: Suzie Moore
* Direct Supervisor: Miguel Cruz Romano
* Indirect Reporting Relationship: Director of Resort Operations
Job Expectations:
1. Display a pleasant, professional, and guest-oriented attitude at all times.
2. Have an understanding of what is expected of your resort and you as its representative.
3. Arrive at your workplace in a timely manner.
4. Comply with resort and department codes, policies, procedures, and regulations.
5. Consider and understand guests/guestroom's security, privacy, and regulations.
6. Be willing to participate in team efforts and communicate with fellow employees.
7. Know and be able to complete job-specific duties for the shift you are working.
8. Communicate any uncompleted issues to the next shift departments as needed.
Essential Functions:
1. Count cash drawer and stamp money.
2. Register arriving guests and assign room.
3. Greet guests and provide door service and bell/valet service when needed.
4. Answer inquiries regarding resort services and registration by letter, by telephone and in person, provide information about services available in the community, and respond to guests complaints.
5. Ability to operate multi-line phone.
6. Present statements of charges to departing guests and receive payment.
7. Resolves or refers to Management all guest concerns, complaints or suggestions in a continuous effort to provide superior guest service.
8. Remain current on room rates, room availability and emergency procedures.
9. Ensures management is aware of guest's special requests or needs.
10. Provide courteous service to our guests and be cordial to all team members.
11. Log wake up calls and enter into console.
12. Walk property periodically, at least once per hour; make sure all doors are secure.
13. Log all Maintenance issues discovered during property walks, such as lights out, tripping
hazards, broken sprinkler pipes, etc.
14. Deliver Express-Check-out forms the night before check-out.
15. Print morning reports for Housekeeping.
16. Responsible for his/her maintenance of uniforms and nametags.
17. Perform other duties as requested.
Knowledge, Skill, and Experience:
1. Minimum Education (or substitute experience) required:
* High school diploma or equivalent
2. Minimum Experience required:
* 1+ year in a related field
3. Skills Required:
* Must have good oral and written communication skills
* Excellent interpersonal skills
* Ability to multi-task
Physical Job Description
Typical Working Conditions:
* Exposure to chemicals and elements of the local environment
Equipment Used:
* Computer, keyboard, mouse, calculator, copier, fax machine
Essential Physical Tasks:
* Ability to stand while using the computer or phone and completing work-related task.
-
Night Service Attendant
1 month ago
Lahaina, United States Hyatt Hotels Corp. Full timeAt Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Night Service Attendants welcome and create the first impression upon guest arrival. This may include assisting the passengers during the loading and unloading process. Their primary...
-
Night Service Attendant
1 week ago
Lahaina, United States Hyatt Hotels Corp. Full timeAt Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Night Service Attendants welcome and create the first impression upon guest arrival. This may include assisting the passengers during the loading and unloading process. Their primary...
-
Spa Attendant
4 weeks ago
Lahaina, United States The Spa at Hyatt Regency Maui Resort Full timeJob DescriptionJob DescriptionBenefits:401(k) matchingDental insuranceEmployee discountsHealth insurancePaid time offVision insurance The Spa at Hyatt Regency Maui Resort, Mauis only oceanfront, luxury full-service salon and spa, located on Ka'anapali Beach in the picturesque Hyatt Regency Resort is hiring!Company OverviewTrilogy Spa Holdings is a...
-
Spa Attendant
4 weeks ago
Lahaina, United States The Spa at Hyatt Regency Maui Resort Full timeJob DescriptionJob DescriptionBenefits:401(k) matchingDental insuranceEmployee discountsHealth insurancePaid time offVision insurance The Spa at Hyatt Regency Maui Resort, Mauis only oceanfront, luxury full-service salon and spa, located on Ka'anapali Beach in the picturesque Hyatt Regency Resort is hiring!Company OverviewTrilogy Spa Holdings is a...
-
Spa Attendant
1 week ago
Lahaina, United States The Spa at Hyatt Regency Maui Resort Full timeJob DescriptionJob DescriptionBenefits:401(k) matchingDental insuranceEmployee discountsHealth insurancePaid time offVision insurance The Spa at Hyatt Regency Maui Resort, Mauis only oceanfront, luxury full-service salon and spa, located on Ka'anapali Beach in the picturesque Hyatt Regency Resort is hiring!Company OverviewTrilogy Spa Holdings is a...
-
Spa Attendant
1 week ago
Lahaina, United States The Spa at Hyatt Regency Maui Resort Full timeJob DescriptionJob DescriptionBenefits:401(k) matchingDental insuranceEmployee discountsHealth insurancePaid time offVision insurance The Spa at Hyatt Regency Maui Resort, Mauis only oceanfront, luxury full-service salon and spa, located on Ka'anapali Beach in the picturesque Hyatt Regency Resort is hiring!Company OverviewTrilogy Spa Holdings is a...
-
Night Guest Services Agent
1 month ago
Lahaina, United States Highgate Hotels Full timeCompensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...
-
Night Guest Services Agent
1 week ago
Lahaina, United States Highgate Hotels Full timeCompensation Type Hourly Highgate Hotels Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and...
-
Night Guest Services Agent
2 weeks ago
Lahaina, United States Royal Lahaina Resort Full timeCompensation Type: Hourly Highgate Hotels: Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the...
-
Guest Room Attendant- Hono Koa
3 weeks ago
Lahaina, United States Sands Of Kahana Full timeApply Job Type Full-time Description About Our Company: Soleil Management HI by Yes& was established in January 2001 and provides management services in Nevada, Hawaii, California, and Florida. We consider ourselves one of the most dynamic and resourceful management companies in the region. Our staff of professionals is well-versed in the management...
-
Guest Room Attendant- Hono Koa
1 week ago
Lahaina, United States Sands Of Kahana Full timeApply Job Type Full-time Description About Our Company: Soleil Management HI by Yes& was established in January 2001 and provides management services in Nevada, Hawaii, California, and Florida. We consider ourselves one of the most dynamic and resourceful management companies in the region. Our staff of professionals is well-versed in the management...
-
Night Guest Services Agent
1 month ago
Lahaina, United States Highgate Hotels Full timeHourlyHighgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of...
-
Night Guest Services Agent
5 days ago
Lahaina, United States Highgate Hotels Full timeHourlyHighgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of...
-
Guest Room Attendant- Hono Koa
3 weeks ago
Lahaina, United States Yes& Companies LLC Full timeJob Type Full-timeDescriptionAbout Our Company:Soleil Management HI by Yes& was established in January 2001 and provides management services in Nevada, Hawaii, California, and Florida. We consider ourselves one of the most dynamic and resourceful management companies in the region. Our staff of professionals is well-versed in the management services arena...
-
Guest Room Attendant- Hono Koa
1 week ago
Lahaina, United States Yes& Companies LLC Full timeJob Type Full-time Description About Our Company:Soleil Management HI by Yes& was established in January 2001 and provides management services in Nevada, Hawaii, California, and Florida. We consider ourselves one of the most dynamic and resourceful management companies in the region. Our staff of professionals is well-versed in the management services arena...
-
Guest Room Attendant- Hono Koa
1 week ago
Lahaina, United States Yes& Companies LLC Full timeJob Type Full-timeDescriptionAbout Our Company:Soleil Management HI by Yes& was established in January 2001 and provides management services in Nevada, Hawaii, California, and Florida. We consider ourselves one of the most dynamic and resourceful management companies in the region. Our staff of professionals is well-versed in the management services arena...
-
Associate Director Of Finance
3 weeks ago
Lahaina, United States HEI Hospitality LLC Full timeAbout Us Set along the pristine Kaanapali Beach shoreline is The Whaler Resort on Ka'anapali Beach, a condominium resort that exudes leisure and relaxation. Comprised of two 12-story towers on six acres of lush tropical landscaping, guests spend days dipping in the pool, catching sunsets on the beachfront, and unwinding by the fire pits. At HEI, we recognize...
-
Associate Director Of Finance
1 week ago
Lahaina, United States HEI Hospitality LLC Full timeAbout Us Set along the pristine Kaanapali Beach shoreline is The Whaler Resort on Ka'anapali Beach, a condominium resort that exudes leisure and relaxation. Comprised of two 12-story towers on six acres of lush tropical landscaping, guests spend days dipping in the pool, catching sunsets on the beachfront, and unwinding by the fire pits. At HEI, we recognize...
-
Retail, Sales Associate
2 weeks ago
Lahaina, United States Crocs Full timeOverview As a Sales Associate, you will have the opportunity to deliver exceptional experiences and provide world-class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the...
-
Retail, Sales Associate
2 weeks ago
Lahaina, United States Crocs Full timeOverview As a Sales Associate, you will have the opportunity to deliver exceptional experiences and provide world-class service to our valued consumers every day. From educating consumers about our products, in-store promotions, and events to supporting the store team in achieving company goals and initiatives, this role offers growth potential alongside the...