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Guest Room Attendant- Hono Koa

4 months ago


Lahaina, United States Yes& Companies LLC Full time
Job Type

Full-time

Description

About Our Company:

Soleil Management HI by Yes& was established in January 2001 and provides management services in Nevada, Hawaii, California, and Florida. We consider ourselves one of the most dynamic and resourceful management companies in the region. Our staff of professionals is well-versed in the management services arena and able to provide superior service and state-of-the-art technology to our clients.

Dig your toes into the sand with our beach-front properties located in Lahaina & Kihei. A paradise within a paradise, our properties offer an array of convenient and desirable amenities, including fully-equipped kitchens, ocean-front views and some of Maui's most breathtaking views.
  • Sands of Kahana, our Maui flagship, is located on the world famous West Coast of Maui between Kaanapali and Kapalua.
  • Situated feet from the water on Maui's famous West Coast, Kahana Beach offers breathtaking sunsets from the lanai suites.
  • Test the waters of nearby beaches famed for swimming, body surfing and board surfing, play a round of golf, or enjoy a whale watching tour when visiting Kahana Villa.
  • Hono Koa is a spacious resort located on the ocean between Kaanapali and Kapalua.
  • Adjacent to Kapalua, Maui's 750 acre premier resort community, The Gardens at West Maui is nearby to a host of championship golf courses, resort restaurants, cafes and shops. "America's Favorite beach" at Kapalua Bay is within walking distance.
  • Maui Banyan is located in Kihei on Maui's sunny south coast near to the golden sands of Kamaole Beach and is surrounded by coconut palms, the beautiful West Maui Mountains and the Island of Lanai and Molokai decorate the view.
  • Maui Beach Vacation Club is situated on the southwest coast of Maui and is home to spectacular ocean views.

Role

As part of a guest room attendant responsibility, cleaning guest rooms efficiently accordance to the standards is necessary to ensure the service is positive and memorable experience for our owners and Guest.

Responsibilities
  • Arriving on time for all scheduled shifts in proper uniform, including nametags and with a great Smile.
  • Review assignments on the device and update and completed room assignments. Check with Supervisor for additional assignments throughout the shift.
  • Ensure cart is stocked before the start of shift with all necessary cleaning tools, linen, and room amenity supplies. Maintain cart clean and organized through on the daily.
  • Use correct cleaning chemicals appropriately for designated surfaces, according to OSHA regulations and hotel policies.
  • Must provide all services involved in cleaning occupied or vacant guest units including, but not limited to, vacuuming carpets; sweeping, mopping floors; cleaning bathroom showers, tubs, toilets, sinks; changing bed linens and towels; cleaning kitchen ,appliances, pots, pans, dishes; cleaning glass and windows; dusting and cleaning furniture , picture frames and patio.
  • Ensure all items in room are working condition furnishing and small appliances the television, lights, air conditioning unit, garbage disposal, telephone, alarm clock, drapes and curtains and the luggage rack. Replenishes all required guest room supplies.
  • Report all maintenance opportunities to the housekeeping office.
  • Report lost & found immediately to floor inspector or call the housekeeping office.
  • Maintain a positive and humane with a professional demeanor during all interactions with guest and fellow Team Members.
  • Ability to accept performance feedback in a professional manner.
  • Enhance the guest service and environment while dealing with guest, in a positive manner.
  • Maintain a flexible schedule according to the Resorts occupancy and business.
  • Comply with all safety protocol and training, sanitation policies and procedures.

Requirements

  • Six (6) months experience in some area of housekeeping or janitorial preferable.
  • Basic knowledge on handling devices and radios.
  • Ability to work flexible shifts including nights, holiday and weekends.
  • At least 18 years of age.
  • Capability to understand fundamental English.
  • Working knowledge of chemicals/ cleaning supplies including Safety Data Sheet and OSHA regulations, preferable.

Physical Requirements:
  • Ability to bend, kneeling and stretching most of the working day.
  • Able to stand and walk for extended periods of time.
  • Able to work in areas containing dust, varying noise and temperature levels, lighting, vibration and air quality.
  • Ability to lift up to 20 pounds constantly.
  • Ability to push/pull up to 50 pounds constantly.

Guest room attendant are not limited to the above mentioned job description and may be requested to do additional tasks as directed by Housekeeping Management Team.

Work Posture Requirements:
  • Sitting: Rarely
  • Standing: Constantly
  • Walking: Frequently
  • Driving: N/A
  • Bending (from waist): Frequently
  • Crouching (squat): Frequently
  • Kneeling: Frequently
  • Crawling: Occasionally
  • Climbing (stairs): Frequently
  • Climbing (ladder): Rarely
  • Twisting: Frequently
  • Reaching: Frequently
  • Wrist Motion: Frequently

Carrying Requirements:
  • Items Carried: Cleaning supplies, keys, linen, vacuum
  • Distance: 10 Yrds. minimum
  • Times Per Day: Frequently
  • Maximum Weight: 20 lbs.

Moving/Lifting Requirements:
  • Items Moved/Lifted: Furniture, small appliances, vacuum, carts, linen
  • Times Per Day: Frequently
  • Maximum Weight: 50 LBS

Moving/Lifting Levels/Heights:
  • Floor: Frequently
  • Knee: Frequently
  • Waist: Frequently
  • Chest: Frequently
  • Overhead: Frequently

Push/Pull Requirements:
  • Item Name: Furniture Frequency: Occasionally
  • Item Name: Shampooer Frequency: N/A
  • Item Name: Vacuum Frequency: Frequently
  • Item Name: Utility Cart Frequency: Frequently

Environmental Conditions:
  • Inside/Outside: Yes
  • Hot/Cold Temperatures: Yes
  • Wet: Yes
  • Noise: Yes
  • Power Equipment: Yes
  • Traffic Hazards: No
  • Chemical Hazards: Yes
  • Heights: Yes
  • Dust: Yes
  • Close Quarters: Yes
  • Fumes/Odors: Yes

EEO/Drug Free Workplace

Salary Description

$19.00 per hour