Program Assistant Phone Coach
2 weeks ago
Our Company
SpringPath Mental Health Services
Overview
Our operational team members focus on efficiently meeting the needs of our clients across various lines of business. If your passion is to ensure quality care to help our clients live their best life we encourage you to apply today
Responsibilities
* The Program Assistant Practitioner works as part of a Forensic Assertive Community Team that provides care and treatment for clients that are experiencing significant mental health/psychiatric symptoms, who are demonstrating significant functional impairments, and who may have co-occurring chemical dependency
* The Program Assistant Practitioner is viewed as a primary agent of hope and change and is required to work in full partnership with the client in his/her recovery process
* The Program Assistant Practitioner has a two-focused level of responsibility: first, for the care, welfare, treatment, and safety of the clients as individuals and secondly, for the facilitation of a work and a treatment culture that promotes team work, professionalism, cultural competency, and adherence to best practice principles and interventions
* The primary duties may include, assisting the Assertive Community Team with training scheduling needs, crisis assessment, planning and triage, coordination of care with team members and outside providers, managing the daily schedule; including the scheduling and appointment management for the psychiatric providers, assisting the team with resource acquisition and management of ongoing resource needs and providing phone coaching and support to people served
* The Program Assistant Practitioner plays an important role in the daily operations of the Assertive Community Team. This person may also be assisting with making referrals, completing quality assurance activities, tracking outcomes, data entry and tracking paperwork assignments
* FACT is an adaptation of the assertive community treatment model designed to serve people with a serious mental illness who are involved in the criminal justice system. It features a collaborative relationship between the mental health professionals and the criminal justice agencies
Qualifications
* Holds a bachelor's degree in one of the behavioral sciences or related fields from an accredited college or university and has at least 2,000 hours of supervised experience in the delivery of services to persons with mental illness; or holds a graduate degree in one of the behavioral sciences or related fields
* This position requires only that license which may be required based on education and standards determined by educational/degree guidelines. All Practitioners are supported in gaining certification as a Certified Psychiatric Rehabilitation Practitioner. The agency encourages staff to seek license at the highest standard permitted by his/her education and experience
About our Line of Business
SpringPath Mental Health Services is a leading agency in providing recovery-oriented and psychiatric rehabilitation services. Our agencies provide care and treatment for clients who are experiencing significant mental health/psychiatric symptoms, who are demonstrating significant functional impairments, and who may have co-occurring chemical dependency. Founded on the core principles and values of hope, partnership, choice and self-direction, our program and services help individuals develop the skills and access the resources needed to increase their capacity to be successful and satisfied in the living, learning, working and social environment of their choice. Services provided include Intensive Residential Treatment Service (IRTS), Assertive Community Treatment (ACT), with a focus on the evidence-based practices of Integrated Dual Disorder Treatment, Psychiatric Rehabilitation, Supported Employment and Cognitive Behavioral Therapy. The cornerstone of our work is the relationship with the person served during the recovery process. For more information, please visit springpathmentalhealth.com. Follow us on Facebook.
Salary Range
USD $22.12 / Hour
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