Membership Manager

4 weeks ago

San Antonio, United States AEG Full time
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

LEGENDS Founded in 2008, Legends is a premium experiences company with six divisions operating worldwide: Global Planning, Global Sales, Global Partnerships, Hospitality, Global Merchandise, and Legends IQ, offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their vision. Currently, Legends works with marquee clients across business verticals including professional sports; collegiate; attractions; entertainment; and conventions and leisure. We are the industry leaders in designing, planning, and realizing exceptional experiences in sports and entertainment.

SPURS CLUB A first-of-its-kind chef-driven private social club and restaurant located atop the Victory Capital Performance Center at The Rock at La Cantera. Members can gather to work, entertain, and unwind in a premier style. Members will enjoy an array of amenities including multiple bars, fine dining, lounge/personal workspace, and unparallel access and connectivity to the Spurs Organization.

THE ROLE The Membership Manager will be responsible for overseeing all aspects of Spurs Club membership experience, including all events, member operations, and member communication through our digital app. This role would be responsible for managing a team that oversees various aspects of membership engagement, sales, and member services while ensuring that our members receive exceptional experience and satisfaction. This role reports to the Spurs Club Director and works in collaboration with the Premium Sales Manager, Food & Beverage Manager, and Marketing Manager.

RESPONSIBILITIES
  • Develop and execute strategies to attract new members and retain existing ones.
  • Collaborate with the Premium Sales Manager and Spurs Club Director to create campaigns to effectively drive sales growth.
  • Develop and execute a comprehensive communication strategy to keep members informed about upcoming events, promotions, and club updates.
  • Work in collaboration with the Premium Sales Manager to set up and oversee all new member inductions and profiles to ensure members understand benefits, rules, and opportunities.
  • Play an active part in the creation and implementation of the members' services & events programming, helping to ensure that events are well planned, communicated and executed.
  • Develop and execute membership and event reporting to maximize efficiency and communicate event RSVPs, event sales reports, and new and cancelled members.
  • Provide leadership and mentorship to the membership services team, ensuring a motivated and hospitality driven workforce.
  • Coordinates and communicates with all members (internal and external) regarding event details.
  • Proactively identifies operational challenges associated within their department and works with the internal staff to solve these challenges and develop alternative solutions.
  • Work in collaboration with the Food & Beverage Manager to create member events, proposals, and estimation of charges for members based on specific event needs.
  • Work in coordination with the Food & Beverage Manager to coordinate any vendor rentals based on event specific needs.
  • Update and maintain event databases Club Essentials and Momentus for member files to meet company standards.
  • Foster and promote a cooperative working climate, maximizing productivity, and employee morale.
  • Conduct team meetings, set performance targets, and provide regular feedback to enhance team performance.
  • Other duties as assigned
QUALIFICATIONS To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
  • Bachelor's degree in business, marketing, hospitality or related field or equivalent experience.
  • Have a minimum of 5 years of experience in a premium food & beverage, hotel, or country club environment with a minimum of 2 years of management experience.
  • Have experience with high profile guests.
  • Have a minimum of 2 years of experience working in an events environment including sales, planning and customer service.
  • Must be flexible to work extended hours due to business requirements including late nights, weekends, and holidays.
  • Must be able to lead and inspire a team, foster a collaborative, and member-centric culture.
  • Ability to remain on feet for entire length of shift.
  • Ability to lift/move/maneuver up to 50 lbs.
  • Constant standing, walking, bending, reaching and repetitive motions.
COMPENSATION Competitive pay commensurate with experience and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan for full-time employees.

WORKING CONDITIONS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, talk, hear; use hands and fingers, and handle controls. The employee frequently is required to reach with hands and arms. The employee is required to stand, walk, and stoop. Specific vision abilities required by this job include close vision and the ability to adjust focus.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information. #LI-LH1

  • Membership Manager

    4 weeks ago

    San Antonio, United States Legends Hospitality Full time

    Description LEGENDS Founded in 2008, Legends is a premium experiences company with six divisions operating worldwide: Global Planning, Global Sales, Global Partnerships, Hospitality, Global Merchandise, and Legends IQ, offering clients and partners a 360-degree data and analytics fueled service solution platform to elevate their brand and execute their...

  • Membership Manager

    3 weeks ago

    San Antonio, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.LEGENDS Founded in 2008, Legends is a premium experiences company with six divisions operating worldwide: Global Planning, Global Sales, Global Partnerships, Hospitality, Global Merchandise,...

  • Memberships Manager

    1 month ago

    San Francisco, United States SHACK15 Full time

    WHO WE ARESHACK15 is a global members community rooted in Silicon Valley. With a strong focus on hospitality, we’re passionate about supporting the next generation of start-ups, entrepreneurs, founders, artists and change makers. We bring together our local community, and diverse global network, to facilitate meaningful connections and collaboration on the...

  • Memberships Manager

    1 month ago

    san francisco, United States SHACK15 Full time

    WHO WE ARESHACK15 is a global members community rooted in Silicon Valley. With a strong focus on hospitality, we’re passionate about supporting the next generation of start-ups, entrepreneurs, founders, artists and change makers. We bring together our local community, and diverse global network, to facilitate meaningful connections and collaboration on the...

  • Memberships Manager

    2 months ago

    san francisco, United States SHACK15 Full time

    WHO WE ARESHACK15 is a global members community rooted in Silicon Valley. With a strong focus on hospitality, we’re passionate about supporting the next generation of start-ups, entrepreneurs, founders, artists and change makers. We bring together our local community, and diverse global network, to facilitate meaningful connections and collaboration on the...

  • Membership and Development Manager

    1 week ago

    San Francisco, California, United States Japanese American Citizens League Full time

    Job SummaryWe are seeking a highly skilled Membership and Development Manager to join our team at the Japanese American Citizens League. This individual will be responsible for managing and administering all JACL membership and fundraising programs, including developing annual and long-range goals, managing funds through various channels, and collaborating...

  • Membership Growth Manager

    3 days ago

    San Diego, California, United States Stretch Zone - 1061 Full time

    Job SummaryWe are seeking a skilled Membership Growth Manager to lead our sales team at Stretch Zone. In this role, you will be responsible for managing the studio, developing sales strategies, and increasing membership growth.The ideal candidate will have strong leadership skills, excellent communication abilities, and a proven track record of success in...

  • Membership Sales Associate

    5 days ago

    San Antonio, Texas, United States StretchLab San Antonio Full time

    About UsAt StretchLab San Antonio, we're passionate about helping people achieve their wellness goals through the latest in assisted stretching technology. Our team is dedicated to providing a unique and personalized experience for every client, and we're looking for a highly motivated Membership Sales Associate to join our team!We offer a competitive hourly...

  • Membership Sales Associate

    4 weeks ago

    San Antonio, United States Xponential Fitness Full time

    The purpose of the Sales Specialist is to assist the Sales Manager with meeting monthly goals for first visit assessments, services, and new memberships. Primary responsibilities are calling lead and scheduling client mobility assessments for our str Sales Associate, Membership, Sales Manager, Sales Specialist, Commission, Associate, Instructor

  • Membership Director

    4 weeks ago

    San Antonio, United States Associated Builders and Contractors Full time

    TO APPLY: Serious applicants should send a cover letter with salary requirements, resume and references to [email protected]. Job Description Associated Builders and Contractors of South Texas seeks a highly motivated and experienced sales professional to help expand and sustain our membership in the greater San Antonio area. In this role, a Membership...

  • Membership Sales Associate

    4 weeks ago

    San Antonio, United States Xponential Fitness Full time

    The purpose of the Membership Sales Associate is to assist the Assistant Sales Manager with meeting monthly goals for first visit assessments, services, and new memberships. Primary responsibilities are calling leads and scheduling client mobility as Sales Associate, Membership, Sales Manager, Commission, Sales Specialist, Associate, Instructor

  • Sales and Membership Development Specialist

    5 days ago

    San Antonio, Texas, United States StretchLab San Antonio Full time

    About the OpportunityWe are looking for a skilled and results-driven Membership Sales Associate to join our team at StretchLab San Antonio. In this role, you will be responsible for executing sales processes, managing client relationships, and driving revenue growth.The successful candidate will have a strong understanding of sales principles, excellent...

  • Membership Sales Associate

    4 weeks ago

    San Antonio, United States Xponential Fitness Full time

    The purpose of the Membership Sales Associate is to assist the Assistant Sales Manager with meeting monthly goals for first visit assessments, services, and new memberships. Primary responsibilities are calling leads and scheduling client mobility as Sales Associate, Stone, Membership, Sales Manager, Commission, Sales Specialist, Instructor

  • Membership Sales Associate

    3 weeks ago

    San Antonio, United States Xponential Fitness Full time

    The purpose of the Membership Sales Associate is to assist the Assistant Sales Manager with meeting monthly goals for first visit assessments, services, and new memberships. Primary responsibilities are calling leads and scheduling client mobility as Sales Associate, Membership, Sales Manager, Commission, Sales Specialist, Associate, Instructor Learn More

  • Membership Sales Associate

    3 weeks ago

    San Antonio, United States Xponential Fitness Full time

    The purpose of the Membership Sales Associate is to assist the Assistant Sales Manager with meeting monthly goals for first visit assessments, services, and new memberships. Primary responsibilities are calling leads and scheduling client mobility as Sales Associate, Stone, Membership, Sales Manager, Commission, Sales Specialist, Instructor Learn More

  • Membership Development Representative

    5 days ago

    San Antonio, Texas, United States Stretch Zone - 1063 Full time

    Want to be part of a company that's changing lives one stretch at a time? Look no further than Stretch Zone.About the JobWe're seeking a highly motivated Sales Associate to join our team at Stretch Zone - 1063. As a Sales Associate, you'll be responsible for creating a positive sales culture, providing exceptional customer service, and driving sales.Key...

  • Studio Manager

    3 days ago

    San Diego, California, United States Stretch Zone - 1061 Full time

    Studio Manager - Membership SalesWe are seeking a seasoned sales professional to manage our membership sales operations at Stretch Zone as a Studio Manager - Membership Sales. In this role, you will be responsible for driving sales growth, improving customer satisfaction, and leading a team of Sales Associates to achieve exceptional results.About the...

  • Membership Specialist

    4 weeks ago

    San Jose, United States UFC Gym Full time

    The Membership Specialist (MS) will represent UFC GYM by providing a welcoming, informative and entertaining experience for all members and guests during their visits. The Membership Specialist is responsible for driving potential members into the gym to deliver industry leading customer services to them as well as our current members. This service must...

  • Membership Coordinator

    2 days ago

    San Diego, California, United States Boys & Girls Clubs of Greater San Diego Full time

    About the RoleWe are seeking a highly organized and detail-oriented Membership Clerk to join our team at the Boys & Girls Clubs of Greater San Diego. As a key member of our front desk staff, you will be responsible for ensuring a seamless membership experience for our youth and families.Key ResponsibilitiesManage membership registration, renewal, and payment...

  • Membership Promoter

    1 week ago

    San Bernardino, California, United States GO Car Wash Management Corp Full time

    About the JobWe are seeking a talented Sales Advisor to join our team at GO Car Wash Management Corp.In this role, you will be responsible for helping customers care for their cars and selling our car wash memberships.This is a fantastic opportunity to develop valuable skills in sales and customer engagement while working in a fast-paced, dynamic...