Splash Barista
3 weeks ago
Tucson, United States
Casino Del Sol
Full time
Job DescriptionJob Description
Position: Barista
Department: Food and Beverage
Job Summary: Contributes to the success by providing legendary guest service to all guests. Creates the Forbes Four Star Experience by providing guests with prompt service, quality beverages and products, and maintaining a clean and comfortable store environment.
Duties and Responsibilities (specific areas of responsibility include but are not limited to):
- Acts with integrity, honesty, and knowledge that promotes the culture, values, and mission of Food and Beverage. Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.
- Anticipates guest and store needs by constantly evaluating environment and guests for cues. Communicates information to manager so that the team can respond as necessary to create the Four-Star Experience during each shift.
- Assists with new partner training by positively reinforcing successful performance and giving respectful land encouraging coaching as needed.
- Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.
- Delivers legendary guest service to all guests by acting with a "guest comes first" attitude and connecting with the guest. Discovers and responds to guest needs.
- Follows all Food and Beverage operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.
- Assures accuracy of sales data and cash handling, including balancing of assigned bank.
- Processes credit card and cash transactions.
- Redeems scripts, vouchers, coupons and receipts for service and/or products.
- Maintains a clean and organized workspace so that partners can locate resources and product as needed.
- Maintains regular and consistent attendance and punctuality.
- Provides quality beveragesand food products consistently for all guests by adhering to all recipe and presentation standards. Follows health, safety, and sanitation guidelines for all products.
- Recognizes and reinforces individual and team accomplishments by using existing organizational methods.
- Performs other job-related duties as assigned.
Knowledge, Skills, and Abilities:
- Strong interpersonal skills.
- Ability to learn quickly.
- Ability to understand and carry out oral and written instructions and request clarification when needed.
- Ability to work harmoniously as part of a team.
- Ability to deal effectively with difficult guests.
- Ability to communicate effectively.
- Ability to build relationships.
- Excellent guest service skills.
- Basic math skills and accurate money-handling skills.
- Ability to distinguish between different denominations of U.S. currency and correctly make change.
- Ability to review and comprehend all necessary documentation.
- Ability to complete all necessary paperwork neatly and accurately.
- Ability to print, write legibly, read, speak, and hear.
- Ability to inspect and maintain Sol Brew area and equipment.
- Must be able to lift 25 pounds, with or without a reasonable accommodation.
- Ability to stand and walk during an entire shift.
- Ability to work in a noisy, smoking environment.
Minimum Qualifications:
- Must be able to work any shift, weekends, holidays, special events, and overtime, as needed.
- Must be able to work in a smoking environment.
- Must have employment eligibility in the U.S.
- Must be able to obtain, maintain, and retain a valid gaming license.
- Must either possess or obtain valid Food Handler's and Alcohol Awareness cards within three (3) months of employment.
- Must successfully pass a job-related test.
- Must present a neat, clean, and well-groomed appearance
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Splash Barista
4 weeks ago
Tucson, United States Casino Del Sol Resort Full timeJob Description Job Description Position: Barista Department: Food and Beverage Job Summary: Contributes to the success by providing legendary guest service to all guests. Creates the Forbes Four Star Experience by providing guests with prompt service, quality beverages and products, and maintaining a clean and comfortable store...