Resident Care Director

4 weeks ago


Norfolk, United States Commonwealth Senior Living at Leigh Hall Full time
Commonwealth Senior Living at Leigh Hall -

Overview:

 

This key role is eligible for a lucrative incentive program, including earning a longevity bonus after 5 years of service

 

Commonwealth Senior Living is currently seeking a Resident Care Director who is a nurse leader focused on the people The successful candidate is detail oriented, compassionate, and friendly, with the ability to build strong relationships with the residents, their families, staff, and leadership team. He or She is a Culture Ambassador They model the core values of the company personally, leading by example, and ensure all team members always exemplify the core values of the company:

  • We Care About People
  • We Do the Right Thing
  • We are Passionate, Have Fun, and Celebrate Success
  • We Speak Up It’s Our Responsibility
  • We Take Ownership and Add Value
  • We are Respectful

Areas of Primary Responsibility:

  • Models the company’s core values that treats every resident and family member as a personal customer. 
  • Responsible for the appropriate retention of residents in the community. 
  • Ensures provision of services to the residents and ensures that all Federal and State policies governing resident care are closely monitored and carried out. 
  • Interview, hire, evaluate, motivate, and monitor the performance of the care staff in the community. 
  • Coordinate departmental schedule and ensure adequate staffing in accordance with company standards, policies, procedures, budgets, and state law. 
  • Oversees continuing education programs for direct care staff in the community, as regulated by Federal and State licensing requirements. 
  • Conducts orientation for new team members of the department to ensure that all employees are knowledgeable of the goals, policies, and procedures of the department. 
  • Conducts interviews/observations on a continual basis of residents to alert Executive Director, family, and other appropriate individuals of any changes in the physical or emotional health of the resident. 
  • Supports administration in referral development and maintaining a high census. 
  • Act as care manager and resource person for the residents and their families. 
  • Sets goals and measures outcomes to effectively lead a successful care team.
  • Other duties as assigned.

Qualifications:

  • Current LPN or RN license. 
  • 2-5 years’ experience providing resident care to the elderly in a supervisory role, or similarly related experience with specialized memory care programs. 
  • Experience with resident assessment and care planning.
  • Ability to show sincere compassion towards cognitively impaired older adults. Demonstrates genuine concern for the physical and emotional needs of the elderly and their families.
  • Ability to perform calculations in support of personnel actions, budget, and other financial responsibilities. 
  • Understand and conceptualize complex concepts, as well as ability to make appropriate decisions in stressful situations. 
  • High level communication skills, both verbal and written. 
  • Able to live out Commonwealth Senior Living’s Noble selling purpose – “We improve the lives of seniors, their families, and each other.”
  •  Commonwealth Senior Living is a recognized leader in senior living, employing around 2,000 associates, and is a four consecutive year recipient of the Great Place to Work certification 

 



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