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Resident Care Director

4 months ago


Norfolk, United States Madison House Full time
Job DescriptionJob Description


Do you love where you work? We do Come join the Oxford family where our core purpose is to experience the joy of serving others and to create meaningful relationships. Our wonderful resident to caregiver ratio helps make this mission possible

As a Resident Care Director (LPN or RN), your benefit package includes:

  • Medical, dental, vision, and a complimentary life insurance policy
  • 401k plan with an employer match
  • PTO for both full time and part time team members, Including a “Celebrate You” Day
  • Certification cost assistance
  • Early access to Earned Wages
  • Cell Phone Discounts
  • Free Meals at Work
  • Yearly tenure bonus

We are looking for positive and humble individuals who have initiative and emotional maturity to help us create a loving, homelike atmosphere for our residents. We believe that these four traits are the key ingredients make the perfect team member to fulfill our mission.

Do you have passion for helping our seniors live out their later years filled with joy and love? If you do, we would love for you to join our team and continue to make this a reality for all of our residents

Your Resident Care Director (LPN or RN) duties and responsibilities are as follows:

Position Summary

This position provides overall leadership and health care services for residents in the community, including leadership for the development and implementation of health services plans for each resident and directs the work of Care Team Supervisors and Caregivers.

Essential Functions

General Nursing

  • Provide general care and treatment for residents as required within the scope of individual licensure and within the state in which the community is located
  • Provide nursing assessments for current and prospective residents as required by federal/state regulations and/or organizational policy
  • Function as a liaison and advocate for residents with physicians and outside nursing staff
  • Administer all pre-employment and annual staff Tuberculin testing
  • Provide nursing support. Delegates coverage of duties when unavailable

Leadership and Training

  • Coordinate the selection and hiring of Care Team Supervisors and Caregivers
  • Develop and manage the scheduling for the Care Team Supervisor and Caregivers
  • Direct and monitor the work of Caregivers, i.e., nursing assistants and medication aides, in the community
  • Conduct training as assigned and mandated by regulatory requirements

Health Care Services Planning

  • Responsible for the accuracy of the Negotiated Services Agreement, including the Health Service Plan, and updating per state regulation and with any significant change
  • Direct and implement the Health Service Plan

Sales and Customer Service

  • Function as the primary point of contact regarding resident health care and/or services, proactively communicating with all stakeholders any change in resident condition
  • Meet with current and prospective families to communicate the provision of health care services in the community
  • Promote the scope of services provided within the community to external medical providers

Successful Behavioral Attributes at Oxford Senior Living

  • Humility: Share credit, emphasize team, and define success collectively rather than individually
  • Positive Attitude: Display a “can-do” attitude focused on providing solutions
  • Initiative: Action-oriented commitment to continuous improvement in all aspects of the business
  • Emotional Intelligence: Serve the community by placing the needs of the community team members and residents ahead of your own

Minimum Qualifications

  • Board certified Licensed Practical Nurse/Licensed Vocational Nurse
  • Experience in senior living

Preferred Qualifications

  • Three (3) years of nursing experience in a leadership role within long term care
  • Previous nursing experience in memory care

Physical Working Requirements

  • Ability to travel using personal vehicle, including at night
  • Able to do occasional lifting of up to 50 pounds
  • Able to work flexible schedule, including evenings and/or weekends
  • Team Member is subject to outside environment conditions occasionally, inside conditions frequently, with protection from weather conditions but not necessarily from temperature change

By joining our team as a Resident Care Director, you will be able to help us continue the vision of helping others and creating meaningful relationships.

Click on the “Apply Now” button to join our friendly, growing team today

Check out our culture by clicking the link below

Our Culture | Oxford Senior Living

Oxford Senior Living is an Equal Opportunity Employer.

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