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General Manager
3 months ago
At West Shore Home, we set the standard. For 15 years, we've delivered fast, exceptional home improvements to our clients with the goal of Bringing Happiness to Every Home. Our brand grows stronger every day as we continue our aggressive nationwide expansion - we are fully operational in 30+ locations across 13 states, and we're just getting started
As General Manager, you will oversee all branch operations including your Sales and Installation teams while also being responsible for meeting established branch targets, providing training and support to front-line managers, controlling costs, and providing a safe and engaging work environment.
Key Role Accountabilities:
* Receives strategic expectations from CEO and develops and implements plans to achieve established Branch targets for Sales and Operations.
* Works closely with In-Home Sales Manager to continuously improve sales systems and practices while also providing coaching and monitoring daily performance to ensure NSLI and Volume targets are met.
* Works closely with Installation Managers to develop, implement and improve Installation systems while providing daily feedback that will help ensure proper First Pass Yield and Revenue Targets are achieved.
* Works closely with the Warehouse Manager to ensure proper receiving, inventory management, job staging, and quality control.
* Ensure compliance with all applicable OSHA regulations and West Shore Home Safety Committee guidelines both in the field and in your Warehouse.
* Responsible for completion and presentation of annual plan to meet or exceed monthly budgetary and performance targets.
* Responsible for reviewing location financials monthly and presenting analysis to the CEO and CFO.
* Monitors office headcount to stay on top of the hiring and training that are needed to achieve revenue goals.
* Community Advocacy that will include representing West Shore Home at philanthropic and community events.
As a Leader at West Shore Home You Will:
* Provide all employees with effective training in role requirements, working relationships, and company requirements and culture.
* Continuously improve the systems and processes used to deliver outputs.
* Interact with other company managers to learn how to support and improve the customer journey.
Minimum Role Requirements:
* 5 years management experience in the home remodeling industry or a similar industry
* Bachelor's Degree or equivalent work experience
West Shore Home is changing the way everyone looks at the home improvement industry. Are you ready to lead a dynamic team dedicated to our mission of becoming America's Most Admired Home Remodeling Brand ?
