Client Service Supervisor-Alts

3 weeks ago

Boston, United States Brown Brothers Harriman Full time

At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application

What You Can Expect At BBH:

If you join BBH you will find a collaborative environment that enables you to step outside your role to add value wherever you can. You will have direct access to clients, information and experts across all business areas around the world. BBH will provide you with opportunities to grow your expertise, take on new challenges, and reinvent yourself-without leaving the firm. We encourage a culture of inclusion that values each employee's unique perspective. We provide a high-quality benefits program emphasizing good health, financial security, and peace of mind. Ultimately we want you to have rewarding work with the flexibility to enjoy personal and family experiences at every career stage. Our BBH Cares program offers volunteer opportunities to give back to your community and help transform the lives of others.

At Brown Brothers Harriman, we believe no job is too big or small for any of us to handle if it helps our clients. We value passionate, committed people who enjoy collaborating with others to find new solutions to complex business challenges. We are looking for the type of person who speaks their mind, truly listens and steps outside their role to add value wherever they can. Someone who is driven to get things done and views obstacles as an exciting challenge that demands a creative solution. Above all, we seek someone who takes great pride in their work and is inspired and motivated by their role in protecting and enhancing our client's financial well-being.

If you are looking for an entrepreneurial environment where you can learn and thrive, Brown Brothers Harriman is the right place for you.

Join us as a Client Service Supervisor within our Alternative Investments team

Brown Brothers Harriman is currently recruiting a Client Service Supervisor to join our Alternative Investment Group. In this role you will serve as a vital conduit between your team and your clients to ensure we meet their differentiated needs and exceed their expectations. The high level of external and internal interaction will enable you to continuously challenge yourself, sharpen your critical thinking skills and play a critical role in the growth of the firm.

Some of your key responsibilities include:

* Prepare, review and approve monthly and quarterly NAV packages and allocations for funds investing in equity, fixed income, fund-of-PE-funds, fund-of-hedge-funds, private debt, syndicated debt, private equity, real estate funds, OTC and various other financial instruments.


* Reconcile transaction details and balances from the general ledger to third party supporting documentation including, underlying fund investment capital statements, private loan documents, prime brokerage statements, Markit WSO reporting, and client's supplemental reporting.


* Work with clients to solve complex problems, including but not limited to equalization, IRR calculations, management fee calculations, and waterfall/carry calculations.


* Assist in providing support towards year-end fund financial statement audit, regulatory reporting and tax preparation services.


* Work closely with the BBH Alts financial reporting team during the quarterly and annual cycle


* Prepare and review investor capital call and distributions.


* Aid in enhancing and enacting new policies, procedures and internal controls, including implementation of new technology tools and updates to associated procedural guides.


* Oversee and ensure training and cross training of employees on relevant job functions to develop breadth and depth of knowledge.


* Provide ongoing feedback and coaching to staff to improve individual performance, including BBH's annual performance review process.


* Assist in implementing the coordination of new business and product implementations and conversions



Qualifications:

* BA/BS degree in a business-related field.


* 3+ years of Alternatives Fund Accounting, Global Custody, and/or Transfer Agency preferred.


* Supervisory experience preferred but not required.


* Detailed knowledge in one or more of the following alternatives industry segments: Hedge Funds, Public/Private Debt Funds, Private Equity, or Real Estate Funds.


* Highly proficient with Excel.


* Working knowledge of WSO preferred.



What We Offer:

* A collaborative environment that enables you to step outside your role to add value wherever you can


* Direct access to clients, information and experts across all business areas around the world


* Opportunities to grow your expertise, take on new challenges, and reinvent yourself-without leaving the firm


* A culture of inclusion that values each employee's unique perspective


* High-quality benefits program emphasizing good health, financial security, and peace of mind


* Rewarding work with the flexibility to enjoy personal and family experiences at every career stage


* Volunteer opportunities to give back to your community and help transform the lives of others



We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, creed, marital status, sexual orientation, gender identity, disability status, protected veteran status, or any other protected status under federal, state or local law.

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