Client Service Associate

2 weeks ago


Boston, United States Boutique Recruiting Full time

A distinguished cross-over investment firm in Boston, MA is searching for a dynamic Client Service Associate to provide stellar operational support across the firm s multiple investment products They are looking for proactive candidates with experience in an administrative or client service-oriented role who are sharp and able to multi-task well in a fast-paced environment This is a great position for candidates who are personable and enjoy working in a client-facing role where you can build strong relationships with clients, focusing on their satisfaction, retention, and overall growth of the company. This is not a sales role, it s primarily to support client-related tasks to ensure smooth day-to-day operations. The firm has a fantastic start-up culture where everyone is friendly, eats lunch together (lunch is provided daily by the firm), and spends time together outside of work. You will have the opportunity to learn a lot from this role, build great relationships, receive a great benefits package and so muchClient Service Associate Requirements:1-3 years of experience in an administrative or client service roleBachelor s Degree or Associate Degree requiredProficiency in Microsoft Office (Word, Excel), Outlook, Zoom, and TeamsFamiliarity with CRM systems, DocuSign, and Adobe is essentialDynamo experience is preferredFinancial services background and startup environment experience is a plusExcellent multitasking and organizational skills to handle a high volume of workSelf-starter who is friendly and client-facing with excellent follow-up skillsDetail-oriented with strong problem-solving skills and the ability to anticipate client needs proactivelyClient Service Associate Responsibilities:Support day-to-day operations including managing investments, handling 270 clients and over 1000 contacts, and planning client eventsEnsure accurate updating of CRM, run internal reports, and respond to investor requestsAssist with onboarding new clients and updating existing accountsCoordinate with internal and external teams to maintain organized client recordsAssist in producing investor report summaries and coordinating monthly/quarterly materials for internal managementBenefits:100% Medical, Dental and Vision coverage for employeesUnlimited PTOHSA contributionsTax advisory servicesOpportunities for growthStart-up culture with flexibility in day-to-day activities, encouraging creativity in work flowsDaily lunches providedFully onsite with flexibility for occasional remote work as neededIf you are sharp, friendly and passionate about providing top-notch service to clients, apply now#LI-POST #LI-ONSITE #LI-BM1



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