Spiritual Caregiver II
2 months ago
All the benefits and perks you need for you and your family:
+ Benefits from Day One
+ Paid Time Off from Day One
+ Career Development
+ Whole Person Wellbeing Resources
+ Mental Health Resources and Support
Our promise to you:
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.
Schedule: Full Time
Shift : Monday - Friday
Location: 900 Hope Way Altamonte Springs, FL 32714
The role you'll contribute:
AdventHealth seeks to fill a full-time spiritual caregiver II position. This is a unique opportunity to work within the E- Spiritual Care Center-a referral-based call center-which functions as a significant source of contact for patient spiritual care and support services. We are looking for a team player to join our staff of enthusiastic, competent, service-oriented personnel who contribute to our reputation as one of the best faith-based health care organizations in the industry. In this position, you will serve as a resource to each patient with their unique spiritual concerns, may help to provide more in-depth understanding of religious beliefs that influence medical decisions and support patients navigate sensitive ethical issues. The ideal candidate must have a heart and desire for ministry and a love of people. Must be comfortable being on the telephone for lengthy periods of time and be able to convey care and concern through their voice. Must be computer savvy, have quick typing skills, be comfortable with the facsimile, possess an exceptional attention to detail and be a good steward of their time.
The value you'll bring to the team:
+ Demonstrates through behavior AdventHealth's mission, vision, values and service standards as outlined in the organizations Whole Care Experience training
+ Assesses spiritual needs of patients and provides appropriate interventions with consideration to growth development needs and age group
+ Receives referrals from E-Spiritual Care Center (E-SCC) manager, and follows up on these referrals within 48 hours
+ Responds to incoming calls
+ Completes a new referral and/or in progress referral activity log in the Salesforce Customer Relationship Management (CRM) system
+ Conduct necessary follow-up on outbound and incoming call inquires
+ Develops a spiritual care plan for patients by identifying objectives, interventions and desired outcomes
+ Receive and distribute messages to outpatient entity staff and service providers
+ Available for various shifts as scheduled by the Spiritual Care Manager
+ Communicates appropriate information for patient's medical record, through documentation on the Spiritual Care Consult form
+ Utilizes knowledge of different levels of growth, development, and skills for various ages and demographics of patient care
+ May participate in the training of new caregivers in conjunction and under the direction of the E-Spiritual Care Center Manager and Spiritual Care Manager.
+ May serve as a first point of contact for new and less experienced caregivers to provide reminders, refreshers, and ongoing training.
+ May manage sensitive and difficult cases as directed by the E-Spiritual Care Manager and Spiritual Care Manager.
Qualifications
The expertise and experiences you'll need to succeed :
EDUCATION AND EXPERIENCE REQUIRED :
+ Minimum of three (3) units of Clinical Pastoral Education, accredited by the Association of Clinical Pastoral Education ("ACPE") or a minimum of three (3) years of experience as a Caregiver I.
+ Master's Degree of Religion or Theology
EDUCATION AND EXPERIENCE PREFERRED:
+ Congregational pastoral experience
+ Four units of Clinical Pastoral Education
+ Experience within the AdventHealth organization
LICENSURE, CERTIFICATION, OR REGISTRATION REQUIRED:
+ Clinical Pastoral Education (CPE) certificate, accredited by the Association of Clinical Pastoral Education ("ACPE")
This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.
Category: Pastoral Care
Organization: AdventHealth Corporate
Schedule: Full-time
Shift: 1 - Day
Req ID: 24033009
We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.
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