Lead Mental Health Technician

3 months ago

Erlanger, United States Sun Behavioral Full time

Position Summary:

Provides direct and indirect patient care under the direction of a Registered Nurse (RN). Provides for the personal care and comfort of psychiatric patients. Provides a safe, clean environment. Participates in performance improvement and continuous quality improvement (CQI) activities.

Position Responsibilities:

Clinical / Technical Skills (40% of performance review)

* Provide on-the-job training for newly hired staff.
* Provide on-going or newly identified training to other Mental Health Technicians.
* Serves as a role model for all Mental Health Technicians
* Orients patients to the unit, takes admission vital signs and records on the Nursing Assessment Form and/or the EHR.
* Performs and records patient vital signs, intake and output; notifies RN of any changes.
* Provides general nursing care, i.e., transferring patients, assisting with ADLs, meals.
* Monitors patient's compliance with pre- and post- procedure instructions, including ECT instructions, under the supervision of the RN.
* Continuously observes patients' behavior, mental status and activities, notifies RN of any changes or unusual occurrences.
* Demonstrates the ability to identify behaviors that require intervention.
* Escorts patients when leaving the unit for activities, visitation, meals, and scheduled tests.
* Able to perform patient safety checks at scheduled times, documents appropriately.
* Responsible for one-on-one observation and constant visual observation for high-risk patients.
* Able to assist with restraint (physical hold) of a patient, placing a patient in seclusion under the direction of the RN and utilizing CPI techniques and adherence to policy and procedure.
* Assists with therapeutic educational groups under the direction of the RN or Director of Clinical Services.
* Participates in treatment team meetings. Communicates appropriately and clearly to the Nurse Manager, RNs therapists and physicians.
* Responsible for assisting patients needing additional care related to medical needs.
* Demonstrates the ability to set limits for patients and other de-escalation techniques.
* Documentation meets current standards and policies.
* Perform 15-minute observation rounds and documents appropriately.
* Answers the telephone in a professional manner, directs calls appropriately, takes messages.
* Operates equipment safely and correctly.
* Able to identify safety needs and contraband identification.
* Ability to document and secure patient belongings.
* Assists in the interviewing process for potential staff
* Contributes to the new hire and annual evaluation of Mental health Technicians.
* Participates as a CPI or CPR instructor
* Performs other duties as assigned.

Safety (15% of performance review)

* Strives to create a safe, healing environment for patients and family members
* Follows all safety rules while on the job.
* Reports near misses, as well as errors and accidents promptly.
* Corrects minor safety hazards.
* Communicates with peers and management regarding any hazards identified in the workplace.
* Attends all required safety programs and understands responsibilities related to general, department, and job specific safety.
* Participates in quality projects, as assigned, and supports quality initiatives.
* Supports and maintains a culture of safety and quality.

Teamwork (15% of performance review)

* Works well with others in a spirit of teamwork and cooperation.
* Responds willingly to colleagues and serves as an active part of the hospital team.
* Builds collaborative relationships with patients, families, staff, and physicians.
* The ability to retrieve, communicate, and present data and information both verbally and in writing, as required
* Demonstrates listening skills and the ability to express or exchange ideas by means of the spoken and written word.
* Demonstrates adequate skills in all forms of communication.
* Adheres to the Standards of Behavior

Integrity (15% of performance review)

* Strives to always do the right thing for the patient, coworkers, and the hospital
* Adheres to established standards, policies, procedures, protocols, and laws.
* Applies the Mission and Values of SUN Behavioral Health to personal practice and commits to service excellence.
* Supports and demonstrates fiscal responsibility through supply usage, ordering of supplies, and conservation of facility resources.
* Completes required trainings within defined time periods, as established by job description, policies, or hospital leadership
* Exemplifies professionalism through good attendance and positive attitude, at all times.
* Maintains confidentiality of patient and staff information, following HIPAA and other privacy laws.
* Ensures proper documentation in all position activities, following federal and state guidelines.

Compassion (15% of performance review)

* Demonstrates accountability for ensuring the highest quality patient care for patients.
* Willingness to be accepting of those in need, and to extend a helping hand
* Desire to go above and beyond for others
* Understanding and accepting of cultural diversity and differences

Qualifications

Education

* Required: High school diploma or GED. CPR and hospital-selected de-escalation technique certification.
* Preferred: Bachelors degree in a behavioral health field, or in pursuit of a Masters degree in a behavioral health field
* Maintains education and development appropriate for position.

Experience

* Required: 3 years of experience in a healthcare setting
* Preferred: 3 years of experience as a behavioral health technician

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