Water Mitigation Lead Technician
4 weeks ago
We are seeking a skilled and experienced Lead Water Mitigation Technician to join our team at Paramount Restoration LLC.
Job SummaryThe successful candidate will play a crucial role in mitigating water damage, restoring properties, and providing excellent customer service. As a Lead Water Mitigation Technician, you will work in a dynamic and fast-paced environment, utilizing industry-leading equipment and techniques to effectively manage water-related emergencies.
Responsibilities- Communicate with customers, explain procedures, and communicate with claim adjusters when needed.
- Ability to lead, teach, and instruct Technicians
- Ability to coordinate and lead water mitigation projects, completing them in a timely manner while adhering to industry standards
- Conduct thorough inspections to identify potential hazards and safety concerns
- Document all project activities, including moisture readings, photos, and job progress.
- Maintain vehicle and equipment being used (daily maintenance and cleaning)
- Provide quality customer service, address customers' concerns, and ensure satisfaction
- Write estimates for projects and complete proper documentation and paperwork
- Lead Water Mitigation Tech experience
- IICRC certifications preferred
- Strong leadership and crisis resolution skills
- Familiar with restoration management software (Encircle, Albi) preferred
- Ability to break large projects into small steps
- Valid Drivers License
- High school diploma/GED
- Ability to work safely with Chemicals
- Ability to move up and down a latter if needed to remove ceilings and enter attics
- Ability to work in confined spaces (e.g., crawls spaces under buildings)
- Ability to lift 50-75 lbs. regularly and occasionally lift lbs. with another team member.
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Water Mitigation Lead Technician
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