Key Desk Coordinator

4 weeks ago


Bozeman, United States Montana State University, Inc Full time

The main function of this position is to act as a liaison between University Services and customers, providing a high level of customer service to faculty, staff and students associated with the requisition and issuance of keys used for access to campus buildings. This position also provides administrative support and specific data management to University Services.

Duties and Responsibilities

Receive, process, distribute, and track all campus keys for faculty, staff, students, and contractors, while maintaining accurate key records in the database program.
Acts as a liaison between the locksmiths and all campus departments serving as the primary point of contact for questions regarding campus keys.
Management of operational data such as weather, snow removal, waste and waste diversion, trades callout.
Provide administrative support to the Administrative Manager.
Act as the initial point of contact for visitors and callers to the Plew building.
Represent University Services, Facilities Services, Engineering & Utilities, and the Planning, Design & Construction departments.

Required Qualifications - Experience, Education, Knowledge & Skills

Progressively responsible administrative work experience with an emphasis on customer service in a main office setting, or an equivalent combination of relevant education and/or experience.
Demonstrated competence composing, formatting, typing and proofing grammar, punctuation, and spelling of business correspondence and general office materials.
Demonstrated competence using personal computers and software, such as word processing, spreadsheets, electronic calendars, and email. Microsoft Office Suite preferred.
Demonstrated aptitude organizing and prioritizing workloads, performing work in an organized manner, meeting deadlines, and the ability to manage multiple priorities while maintaining a friendly and professional demeanor.
Demonstrated ability to interpret and apply a variety of guidelines and regulations.

Preferred Qualifications - Experience, Education, Knowledge & Skills

Successful experience in a first point of contact role, (ie. distribution of keys, answering phone calls, handling walk-in traffic, and directing a diverse group of constituents to appropriate information sources).
Experience working with database systems.
Experience scheduling meetings using Outlook calendars.

The Successful Candidate Will

Possess high customer service standards.
The ability to establish and maintain effective working relations with co-workers, students, MSU employees, and the public.
Communicate effectively both orally and in writing with administrators, faculty, staff, and students.
Possess strong problem recognition and resolution skills.
Possess a demonstrated attention to detail and a high degree of accuracy.
Be able to work independently with minimal supervision.
Effectively operate work-related equipment.
Have an outstanding ability to anticipate the needs in an office/work setting.
Show competence organizing/streamlining processes.
Maintain confidentiality of records and information.

Position Special Requirements/Additional Information
The final candidate selected for this position will be required to successfully pass a background check.This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts Montana State University's rights to assign or reassign duties and responsibilities to this job at any time.

Physical Demands
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

This position has supervisory duties?
No


  • Key Desk Coordinator

    4 weeks ago


    Bozeman, United States Montana State University Full time

    The main function of this position is to act as a liaison between University Services and customers, providing a high level of customer service to faculty, staff and students associated with the requisition and issuance of keys used for access to cam Coordinator, Customer Service, Experience, Administrative


  • Bozeman, United States Montana State University, Inc Full time

    The main function of this position is to act as a liaison between University Services and customers, providing a high level of customer service to faculty, staff and students associated with the requisition and issuance of keys used for access to campus buildings. This position also provides administrative support and specific data management to University...

  • Front Desk Manager

    4 weeks ago


    Bozeman, Montana, United States Element Bozeman Full time

    Job SummaryWe are seeking a highly skilled Front Desk Manager to join our team at Element Bozeman. As a key member of our front office staff, you will be responsible for providing exceptional customer service, managing the reservation system, and supervising a team of front desk associates.


  • Bozeman, Montana, United States Bird Dog Equity Partners LLC Full time

    What We're Looking ForWe are seeking a motivated and organized individual to fill the role of Accommodation Experience Coordinator. As a key member of our front desk team, you will be responsible for delivering an exceptional guest experience, from check-in to check-out. This includes registering guests, managing reservations, and providing information about...

  • Front Desk Supervisor

    4 weeks ago


    Bozeman, United States Kimpton Hotels & Restaurants Full time

    Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then,...


  • Bozeman, Montana, United States PF Management Group Full time

    Key ResponsibilitiesStaff Management: Assist in recruiting, training, and developing a high-performing team consisting of Member Service Representatives, Trainers, and Custodians.Customer Service: Maintain a welcoming atmosphere for members, prospective members, and guests, ensuring staff adheres to superior customer service guidelines.Operations: Assist...


  • Bozeman, Montana, United States Insight Integrative Dentistry Full time

    Insight Integrative DentistryCompany OverviewWe are a forward-thinking dental practice dedicated to providing holistic and integrated care. Our team is passionate about delivering exceptional patient experiences, and we are seeking a skilled coordinator to join our front office team.Job SummaryThe Front Office Scheduling Coordinator will be responsible for...


  • Bozeman, Montana, United States Montana State University Full time

    Montana State University is committed to excellence in education, research, and outreach. We are seeking a highly skilled Key Desk Coordinator to join our team.About the Role:This key position requires a high level of customer service and technical expertise. The successful candidate will be responsible for coordinating the issuance and maintenance of keys...


  • Bozeman, Montana, United States Town Pump Full time

    Resort Services CoordinatorEstimated Salary: $40,000 - $55,000 per year.We are seeking a highly organized and customer-focused Resort Services Coordinator to join our team at Town Pump. As a key member of our services team, you will be responsible for coordinating resort services, including food and beverage, entertainment, and activities.Key...


  • Bozeman, Montana, United States Residence Inn Bozeman Full time

    Job Title: Room Attendant CoordinatorLocation: Residence Inn BozemanAbout the Role:We are seeking a highly organized and efficient Room Attendant Coordinator to join our housekeeping team. In this role, you will be responsible for coordinating the cleaning and preparation of guest rooms, as well as maintaining a clean and organized work environment.Key...

  • Logistics Coordinator

    4 weeks ago


    Bozeman, Montana, United States Nicholas Full time

    Job Description: As a Logistics Coordinator at Nicholas and Company, you will be responsible for coordinating the movement of goods from one place to another. This includes dispatching drivers, managing driver performance, and communicating with customers to provide updates on delivery status.Key Responsibilities:Dispatch drivers to ensure on-time delivery...


  • Bozeman, Montana, United States Glacier Bancorp Full time

    At Glacier Bancorp, we are seeking a skilled Financial Services Coordinator to join our team. This role is responsible for providing exceptional customer service and ensuring that all new account transactions are processed efficiently.About the RoleThe ideal candidate will have excellent communication skills, be able to work independently, and possess a...


  • Bozeman, Montana, United States Montana State Gov Full time

    The Montana State Government Department of Transportation is seeking an experienced Administrative Coordinator to provide administrative support to our team. As an Administrative Assistant, you will be responsible for creating and managing documents, maintaining office supplies, and processing paperwork.Key Responsibilities:Develop and implement effective...


  • Bozeman, Montana, United States US0043 Sysco Montana, Inc. Full time

    About the JobAs a Transportation Management Coordinator at US0043 Sysco Montana, Inc., you will play a critical role in ensuring the smooth operation of our delivery department.Job DescriptionThe successful candidate will be responsible for coordinating the transportation needs of the company, including scheduling deliveries, managing driver resources, and...


  • Bozeman, Montana, United States Gallatin County, MT Full time

    Job DescriptionThe Community Programs Coordinator position is a grant-funded role in the Gallatin County, MT, Office of Court Services. This dynamic opportunity requires a highly organized and detail-oriented professional to manage the Assisted Outpatient Treatment (AOT) program and other community programs as assigned.Key Responsibilities:Manage AOT program...


  • Bozeman, Montana, United States Highline Partners Full time

    Welcome to Highline PartnersWe're a residential design company dedicated to creating extraordinary turnkey builds in Southwest Montana. This full-time on-site role involves coordinating project tasks to ensure successful completion within schedule constraints.Key Responsibilities and QualificationsProject engineering and planning expertiseStrong analytical...


  • Bozeman, Montana, United States One Health Full time

    Job OverviewPurpose: Intake Coordinator I provides high-quality patient access services to patients and families, ensuring a seamless experience from the initial point of contact through the scheduling process. This role requires exceptional communication skills, attention to detail, and the ability to multitask in a fast-paced environment.Key...


  • Bozeman, Montana, United States One Health Full time

    About the RoleWe are seeking a highly organized and compassionate Medical Intake Coordinator to join our team at One Health.This full-time position offers a competitive salary and benefits package, including health, dental, and vision insurance, as well as discounted healthcare for employee and their family members.Key ResponsibilitiesPatient Registration:...


  • Bozeman, Montana, United States HexaQuEST Health, Inc. Full time

    About the RoleWe are seeking a skilled Radiation Therapist to join our team at HexaQuEST Health, Inc. This role offers a unique opportunity to make a meaningful contribution to patient care and advance your career in Radiation Oncology.Key ResponsibilitiesThe successful candidate will be responsible for delivering high-quality patient care by administering...


  • Bozeman, Montana, United States Resolute Road Hospitality Full time

    About UsResolute Road Hospitality is a national third-party hospitality management company seeking dynamic, driven service-oriented individuals to join our family. Whether your goals are short or long-term, we offer limitless opportunities for growth within our organization.Job SummaryWe are looking for a Guest Services Agent to provide exceptional customer...