Assistant Service Center Manager

4 weeks ago

Crest Hill, United States Dayton Freight Full time

Overview

* Stable and growing organization
* Competitive weekly pay
* Quick advancement
* Professional, positive and people-centered work environment
* Modern facilities
* Clean, late model equipment
* Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
* Paid holidays (8); paid vacation and personal days

Responsibilities

Assistant Service Center Managers direct and coordinate all terminal operations and service activities necessary to achieve maximum performance and profit objectives in accordance with Company policies and procedures.

* Develops methods and procedures for the most efficient and economical routing and movement of customers freight in an error-free manner
* Utilizes TEAM system for P&D and dock operations, as well as Trailer Utilization Report to maximize resource capabilities
* Prepares and compiles daily, weekly, monthly production and service records and measure conformance to terminal objectives
* Maintains excellent communication with external and internal customers
* Receives constructive criticism and praise in a business-like fashion and maintain a professional, positive attitude
* Recruits, qualifies, interviews, hires, trains, evaluates and develops Service Center personnel
* Manages the schedules, workload, payroll and performance for all direct reports
* Inspects terminal facility and conformance to prescribed standards of safety and cleanliness
* Handles employee complaints and grievances as they arise
* Ensures compliance with state and federal regulations and company policies
* Works closely with Transportation Coordinator in the planning and implementation of transportation schedules
* Investigates, reports and initiates corrective actions for accidents, job related injuries and employee discrepancies
* Understands and complies with Dayton Freight's safety practices including DOT, EPA, ICC and OSHA rules and regulations
* Responsible for effective, consistent, communications at the highest level possible, as well as for facilitating our Open Door Policy
* Evaluates all freight claims
* Analyzes revenue statistics
* Keeps fully informed of competitor developments
* Assists and act as fill-in for supervisory vacations and illnesses as needed

Qualifications

* Knowledge of the LTL/ Transportation Industry
* Managed Drivers and Dock Workers
* Managed a Sales staff
* Has been responsible for developing and following a budget
* Has experience managing a large LTL Service Center

Benefits

* Stable and growing organization
* Competitive weekly pay
* Quick advancement
* Professional, positive and people-centered work environment
* Modern facilities
* Clean, late model equipment
* Comprehensive benefits package: Health, Dental, Vision, AD&D, 401(k), etc.
* Paid holidays (8); paid vacation and personal days

This position encompasses one of Dayton Freight's largest Service Centers.

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