Assistant Store Manager

1 month ago

Sherman Oaks, United States Chico's FAS, Inc. Full time

We are customer obsessed, innovative, and have the best culture in retail. Join our team today

POSITION OBJECTIVE:

The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales operations, asset protection, and human resources functions to ensure great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow

FUNCTIONAL RESPONSIBILITIES:

Performance Culture

* Analyzes sales reports and KPIs to determine the needs of the business; In partnership with Store Manager, executes in store business and sales strategies.
* Establishes and communicates clear expectations, holding store team and themselves accountable for achieving all brand, performance, and behavior standards.
* Controls payroll and supply budget.
* Performs and oversees basic operational activities such as scheduling, target shrink audits, physical inventory, opening and closing duties, time sheet review and payroll accuracy documents, and merchandise flow processes.
* Performs all financial activities effectively and in accordance with policy, including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
* Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.
* Administers all operational process including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
* Ensures visual presentation, organization, and facility maintenance are representative of the Brand.
* Develops a high performance culture, motivating sales team to meet assigned sales and productivity goals.
* Trains and coaches to ensure selling team is fluent in all aspects of product knowledge on line and in store.
* Trains, coaches and assists with locate fulfillment and selling.

Building High Performing Teams

* Motivates and inspires store team, developing a shared vision while modeling core values.
* Promotes an inclusive, collaborative approach to problem solving.
* Communicates with store teams and Store Manager to effectively lead positive change.
* Seeks personal developmental opportunities and readily solicits feedback to build leadership skill set.

Customer Experience

* Models, teaches, and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
* Models sales expectations by utilizing various techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
* Ensures prompt resolution of customer concerns.
* Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
* Ensures team maintains consistent client communication through utilization of customer book, rewards program participation, and customer capture sign up.

Talent

* Assists in recruiting, hiring and developing a high performing team.
* Supports, implements, and provides follow-up for all training programs, seminars, etc.
* Assesses and coaches store team on performance.
* In partnership with the SM, resolves human resources issues in a timely and effective manner.
* Drives associate and team engagement by recognizing and rewarding employees for outstanding performance.
* Ensures that store team adheres to all employment practices and policies.
* Other duties as assigned.

This position may be found in multiple brands. Some duties may vary from brand to brand.

QUALIFICATIONS:

* High School diploma or equivalent
* 2+ years of retail management experience preferred
* Must be 18 years of age or older
* Excellent communication, verbal, and written skills
* Able to learn or adapt to technology provided by the company
* Proven excellent customer service skills with statistical track record in all areas of sales and leadership
* Strong organizational skills and ability to multi-task in a fast-paced environment
* Strong leadership qualities, training and team building skills
* Knowledge of administrative aspects of store operations
* Able to communicate with customers and staff
* Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required

PHYSICAL REQUIREMENTS:

* Constant Walking/Standing- 67-100% of 8-hour shift
* Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
* Frequent Climbing- 34%-66% of 8-hour shift

The wage range for this position is $20.75 to $26.00 successful candidates' wage rates will be determined based on their individual qualifications for the position.

Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.

5416 Westfield Fashion Square

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

  • Assistant Store Manager

    1 month ago

    Sherman Oaks, California, United States Chico's FAS, Inc. - Retail Full time

    We are customer obsessed, innovative, and have the best culture in retail.Join our team todayPOSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales...

  • Assistant Store Manager

    3 weeks ago

    Sherman Oaks, California, United States Chico's FAS, Inc. - Retail Full time

    We are customer obsessed, innovative, and have the best culture in retail.Join our team todayPOSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales...

  • Assistant Store Manager

    2 weeks ago

    Sherman Oaks, United States Chico's FAS Full time

    We are customer obsessed, innovative, and have the best culture in retail. Join our team today!POSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales...

  • Assistant Store Manager

    4 weeks ago

    Sherman Oaks, United States Chico's FAS Full time

    We are customer obsessed, innovative, and have the best culture in retail. Join our team today!POSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales...

  • Store Manager

    4 weeks ago

    Sherman Oaks, United States Läderach North America Full time

    A Laderach **Store Manager** is a brand champion in providing a topnotch shopping experience for all customers and a leader in providing a positive work environment for the retail team. The ideal Assistant Manager is a chocolate-lover with proven experience in effective retail shop and staff management. This person will support the Store Manager in the daily...

  • Store Manager

    4 weeks ago

    Sherman Oaks, United States Laderach USA Full time $60,000

    A Laderach Store Manager is a brand champion in providing a top-notch shopping experience for all customers and a leader in providing a positive work environment for the retail team. The ideal Assistant Manager is a chocolate-lover with proven experience in effective retail shops and staff management. This person will support the Store Manager in the daily...

  • Store Manager

    3 weeks ago

    Sherman Oaks, United States Laderach USA Full time $60,000

    A Laderach Store Manager is a brand champion in providing a top-notch shopping experience for all customers and a leader in providing a positive work environment for the retail team. The ideal Assistant Manager is a chocolate-lover with proven experience in effective retail shops and staff management. This person will support the Store Manager in the daily...

  • Assistant Store Manager- Sherman Oaks

    3 weeks ago

    Sherman Oaks, California, United States Pandora Full time

    As the largest jewellery brand in the world, we a give a voice to millions of people's loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives. Where original thinking is welcomed, and can turn into positive impact in a heartbeat,...

  • Assistant Store Manager- Sherman Oaks

    3 weeks ago

    Sherman Oaks, United States Pandora Full time

    As the largest jewellery brand in the world, we a give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.   Where original thinking is welcomed, and can turn into positive impact in a...

  • Ups Store Associate

    3 weeks ago

    Sherman Oaks, United States THE UPS STORE #4165 Full time

    The following is representative list of duties and responsibilities associated with the position: - Provides outstanding customer service to walk in customers and telephone inquiries - Continuously practice good listening skills with customers and UPS store team members, and leadership. - Take ownership of customers’ needs and offer viable solutions -...

  • Assistant Store Manager

    1 week ago

    Sherman Oaks, United States Starbucks Full time

    **Now Brewing - Future Leaders! #tobeapartner** Starbucks is known for developing extraordinary people who drive business success by doing the right thing for partners (employees), customers and communities - globally. As a Starbucks leader you are driven by a deep sense of purpose. You are aspirational - never a bystander. You take action to make a...

  • Assistant Manager

    3 weeks ago

    Sherman Oaks, United States TUMI Full time

    **Associate Benefits: - Career pathing - Work-life balance - Training - Paid time off - Pet Insurance - Tuition Reimbursement - Employee Discount - Employee Assistance Program (EAP) - Comprehensive benefits package including medical and dental insurance with partial employer contributions, vision insurance, company-paid basic life insurance, Accidental Death...

  • Assistant Store Manager

    2 weeks ago

    Thousand Oaks, United States Men's Wearhouse Full time

    **Job Description**: **Reports to Store Manager**: As an Assistant Store Manager, you will partner with your Store Manager to support store team members to achieve sales performance expectations through active coaching, development of a team selling environment, and operational excellence when you are the manager on duty. This includes working with your...

  • Store Associate

    4 weeks ago

    Sherman Oaks, United States CVS Health Full time

    Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we...

  • Assistant Store Manager

    4 weeks ago

    Thousand Oaks, California, United States Chico's FAS, Inc. - Retail Full time

    We are customer obsessed, innovative, and have the best culture in retail.Join our team todayPOSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales...

  • Assistant Store Manager

    3 weeks ago

    Thousand Oaks, California, United States Chico's FAS, Inc. - Retail Full time

    We are customer obsessed, innovative, and have the best culture in retail.Join our team todayPOSITION OBJECTIVE:The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing sales...

  • Assistant Store Manager

    1 month ago

    Thousand Oaks, United States Petco Full time

    JOB DESCRIPTION Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what’s right for pets, people...

  • DSW Store Associate Part-Time>

    2 months ago

    Sherman Oaks, United States DSW Full time

    DSW, Inc. - Sherman Oaks Galleria, Sherman Oaks [Retail Associate / Retail Sales] As a Store Associate at DSW, you'll: Provide friendly service to customers shopping in-store and those engaging through omni-channel services; Perform salesfloor and warehouse functions throughout the store including assisting customers, placing merchandise, completing on-line...

  • Assistant Store Manager

    1 month ago

    Thousand Oaks, United States Chico's FAS, Inc. Full time

    We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing...

  • Assistant Store Manager

    3 weeks ago

    Thousand Oaks, United States Chico's FAS, Inc. Full time

    We are customer obsessed, innovative, and have the best culture in retail. Join our team today! POSITION OBJECTIVE: The Assistant Store Manager is responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including managing...