Restaurant Manager

2 months ago

Juneau, United States Goldbelt Incorporated Full time

Overview

We are looking for a Restaurant Manager. The Restaurant Manager will be responsible for the coordination of all restaurants, bar, snack bar, espresso stands and catering operations including dining room service, setup and service of catering events, and catering sales.

Seasonal Employees are eligible for the Seasonal Sign-on Bonus and Layoff Employee Bonus Plan ("Plans") is designed to provide an effective means to motivate and compensate eligible seasonal employees during the term of their assignment. However, Goldbelt, Inc. may, in certain limited circumstances, grant discretionary performance bonuses outside of this program, in the sole discretion of the Company.

Goldbelt, Inc. hopes that by providing short-term incentive compensation, this will motivate and increase the retention rate among its employees which in turn will enhance Goldbelt Inc.'s long-term value.

Responsibilities

ESSENTIAL JOB FUNCTIONS

* Assist with the management Goldbelt's Tramway's restaurant and food and beverage operations and services, striving to meet the establishment's objectives of profitability, professional, efficient and top-quality service
* Assist with managing the day-to-day operations of the restaurant for breakfast, lunch and dinner periods as directed by the Manager
* Responsible for implementing workflow procedures based on direction from the company's General Manager
* Complete scheduled inventories and ensure proper administration processes are followed. Input weekly invoices and pricing updates to ensure correct food and beverage costs.
* Responsible for Front of house scheduling and ensure that they meet budgeted labor target.
* Responsible for ensuring the service team is properly trained to deliver exceptional service and to create memorable moments for guest. This could include interactive dining, table-side service, promoting specialty or signature items, etc.
* Collaborate with the Food and Beverage team to create and implement new ideas
* Ensure compliance with federal, state, and local food sanitation and safety regulations. Be knowledgeable about the most updated laws and guidelines and communicate this information to the staff
* Assist in selecting and developing a qualified staff of service excellence employees to understand the relationships between value, guest service and satisfaction and guest retention/attrition
* Staff, train, retain and develop team members through ongoing feedback and coaching, the establishment of performance expectations and by conducting performance reviews on a regular basis
* Ensure proper security procedures are in place to protect team members', guests' and Company assets
* Respond to customer trends, needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects
* Perform any other job-related duties as assigned

Qualifications

NECESSARY SKILLS AND KNOWLEDGE

* Passionate about food & beverage
* Knowledge of food & beverage operations, a strong leader and a proven track record in guest and team member engagement
* Thorough knowledge of the practices and techniques of restaurant cooking, food presentation and storage, including seafood handling; all kitchen equipment and appliances; and sanitary food requirements/codes
* Ability to make decisions based on established policy and procedures
* Ability to immediately identify operational and service problems and initiate resolutions, and handle all complaints quickly and efficiently, in the guests' best interests
* Excellent customer service/guest relations, communications, and interpersonal skills
* Skill in operating personal computer utilizing a variety of computer software.
* Strong organizational skills: ability to work productively, skillfully and under pressure in a fast-paced environment
* Skill in establishing and

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