Client Service Specialist

2 weeks ago

Glen Allen, United States PatientFirst Full time
The responsibilities of this job include, but are not limited to, the following:
  • Handling inbound and outbound calls in a timely manner, while providing superior customer service and accurate information as it pertains to the caller's needs;
  • Communicating by telephone and in writing with patients, clients, insurance companies, and any other parties involved in providing occupational health services;
  • Ensuring courteous and professional communication with all parties;
  • Ensuring customer questions and requests are handled completely and in a timely manner;
  • Ensuring all Health Insurance Portability and Accountability Act (HIPAA) issues are addressed immediately and proper notifications are made to appropriate parties;
  • Setting up new Industrial Client (IC) accounts, contacting clients to ensure all needed information is accurate and complete, and updating the account information as needed;
  • Accurately and timely reporting of results and discrepancies of drug screen collections as directed;
  • Ensuring all assigned reporting and report review requirements are completed accurately and in a timely manner;
  • Processing all incoming and outgoing mail for the department on a daily basis to guarantee no unnecessary delays in communications;
  • Keeping open lines of communication with all branches of the department;
  • Operating, using, and maintaining office equipment as trained.

Minimum education and professional requirements include, but are not limited to, the following:
  • Employee must be 18 years of age or older;
  • Excellent written and verbal skills;
  • Ability to handle all telephone calls in a polite, professional, and timely manner while maintaining high quality standards;
  • Must be able to prioritize and handle multiple tasks;
  • Knowledge of Occupational Health services to include Workers' Compensation (preferred).
  • Experience with computers, including Microsoft Word and Excel;
  • Basic math and analytical/problem-solving skills;
  • Self-starter with the ability to work independently and achieve productivity goals;
  • Must be able to sit for long periods of time (4-7 hours at a time);
  • Flexible work schedule to meet departmental service level needs.

  • Client Service Specialist

    2 weeks ago

    Glen Allen, United States Patient First Full time

    The responsibilities of this job include, but are not limited to, the following:Handling inbound and outbound calls in a timely manner, while providing superior customer service and accurate information as it pertains to the caller's needs;Communicating by telephone and in writing with patients, clients, insurance companies, and any other parties involved in...

  • Client Service Specialist

    1 week ago

    Glen Allen, United States Patient First Full time

    The responsibilities of this job include, but are not limited to, the following: Handling inbound and outbound calls in a timely manner, while providing superior customer service and accurate information as it pertains to the caller's needs; Communicating by telephone and in writing with patients, clients, insurance companies, and any other parties involved...

  • Client Care Specialist

    5 days ago

    Glen Allen, United States Light Counseling Full time

    ABOUT LIGHT COUNSELING: Light Counseling has served more than 100,000 Individuals, Couples, & Families and has been providing professional, confidential, and distinctly Christian counseling services to Virginia for over 30 years. Additionally, we serve clients in 8 other states We take pride in incorporating God's truth in the helping process. Our mission is...

  • Client Care Specialist

    2 weeks ago

    Glen Allen, United States Light Counseling Full time

    ABOUT LIGHT COUNSELING: Light Counseling has served more than 100,000 Individuals, Couples, & Families and has been providing professional, confidential, and distinctly Christian counseling services to Virginia for over 30 years. Additionally, we serve clients in 8 other states! We take pride in incorporating God's truth in the helping process. Our mission...

  • Client Care Specialist

    4 weeks ago

    Glen Allen, United States Light Counseling Full time

    Job DescriptionJob DescriptionSalary: ABOUT LIGHT COUNSELING:Light Counseling has served more than 100,000 Individuals, Couples, & Families and has been providing professional, confidential, and distinctly Christian counseling services to Virginia for over 30 years. Additionally, we serve clients in 8 other states! We take pride in incorporating God’s...

  • Client Advocate Financial Institutions

    6 days ago

    Glen Allen, United States WTW Full time

    The Client Advocate is responsible for maintaining client relationships within Financial Institutions & Professional Services. The CA role has a strong connection the client’s business and a fundamental understanding of its industry. The Client Advocate contributes to and generates new opportunities with prospects by developing and closing on expanded...

  • Transportation Specialist

    4 days ago

    Glen Allen, United States EnCircle Full time

    EnCircle's Transitional Foster Care program is seeking a Transportation Specialist to transport our clients in Richmond and surrounding counties/cities for approximately 25-30 hours per week. An agency vehicle will be provided. The primary responsibility of our Transportation Specialist is to provide transportation for children to and from our learning...

  • Home Mortgage Default Servicing Operations Specialist

    1 week ago

    Glen Allen, United States Citizens Financial Group, Inc. Full time

    Citizens Bank's Commercial Banking Strategy Group partners with leaders to set the strategic agenda and direction for the Commercial Bank and acts as a trusted advisor to senior leadership (CEO, CFO, Business Head, and other members of the Executive Operations Specialist, Operations, Mortgage, Specialist, Leadership, Strategy, Manufacturing

  • Senior Travel Accounting Specialist

    2 weeks ago

    Glen Allen, United States BCforward Full time

    Senior Travel Accounting SpecialistBCforward is currently seeking highly motivated Senior Travel Accounting Specialistlocated at Glen Allen, VA 23060We place consultants for end clients all over the USA.Senior Travel Accounting SpecialistGlen Allen, VA 230609 Months ContractThe Senior Travel Accounting Specialist is responsible for the AR accounting...

  • CLIENT CARE SPECIALIST

    7 days ago

    Glen Allen, VA 23059, USA, United States Light Counseling Full time

    ABOUT LIGHT COUNSELING:Light Counseling has served more than 100,000 Individuals, Couples, & Families and has been providing professional, confidential, and distinctly Christian counseling services to Virginia for over 30 years. Additionally, we serve clients in 8 other states! We take pride in incorporating God's truth in the helping process. Our mission is...

  • Accounting Specialist

    1 week ago

    Glen Allen, United States Veterans Sourcing Group Full time

    Job DescriptionJob DescriptionAccounting SpecialistDuration: 9 monthsLocation: Glen Allen, VA Essential Functions and Responsibilities:·       Responsible for reconciling client confirmed travel redemption files against system of billing records.·       Respond professionally and timely to internal customer pertaining to items or...

  • Accounting Specialist

    3 days ago

    Glen Allen, United States Veterans Sourcing Group Full time

    Job DescriptionJob DescriptionAccounting SpecialistDuration: 9 monthsLocation: Glen Allen, VA Essential Functions and Responsibilities:·       Responsible for reconciling client confirmed travel redemption files against system of billing records.·       Respond professionally and timely to internal customer pertaining to items or...

  • Accounting Specialist

    1 month ago

    Glen Allen, United States Veterans Sourcing Group Full time

    Job DescriptionJob DescriptionAccounting SpecialistDuration: 9 monthsLocation: Glen Allen, VA Essential Functions and Responsibilities:·       Responsible for reconciling client confirmed travel redemption files against system of billing records.·       Respond professionally and timely to internal customer pertaining to items or...

  • To-go Specialist

    1 month ago

    Glen Allen, United States Bonefish Grill Full time

    Our founding belief at Bonefish Grill is that, if **we take care of our people**, Bonefish will take care of itself. This belief is the source of our actions, what we stand for, and how we achieve success At Bonefish Grill, we have a deep passion for fresh quality food, and we've used our expertise to create an unparalleled lineup of dishes that are ever...

  • Medicare Program Training Specialist

    6 days ago

    Glen Allen, United States Sentara Healthcare Full time

    Medicare Learning and Development Specialists help plan, conduct, and administer programs that train employees and improve their skills and knowledge on our Medicare Products. Responsibilities include but are not limited to: - Design and create train Training Specialist, Training, Program, Specialist, Remote, Healthcare, Business Services

  • Technology Sales Specialist | Richmond

    3 weeks ago

    Glen Allen, United States Cobb Technologies Full time

    Job DescriptionJob DescriptionCobb Technologies has a full-time, entry-level, outside sales position for motivated individuals to secure solutions-based sales technology opportunities in our Richmond territory! We are looking for candidates who are interested in learning the outside sales process, managing a client base, and gaining the skills to bring on...

  • Sales and Service Specialist

    1 month ago

    Glen Allen, United States Fulton Financial Corporation Full time

    Overview This is a full-time career opportunity (approximately 40 hours per week) based out of our Glen Allen/Richmond market in Virginia . Requires flexibility to travel to various financial centers in the market as needed. Must be available to be scheduled around in assigned market (no Sundays). Responsible for providing an exceptional...

  • Licensing and Home Study Specialist

    7 days ago

    Glen Allen, United States EnCircle Full time

    Do you want to work with a great team of professionals and help to make a positive difference in the lives of people every day? EnCircle is seeking a dynamic member for our new foster care program for unaccompanied immigrant children in Richmond, VA. EnCircle's Transitional Foster Care program is part of our Immigration and Refugee Services division. This...

  • Foster Care Recruitment Specialist

    1 week ago

    Glen Allen, United States EnCircle Full time

    Do you want to work with a great team of professionals and help to make a positive difference in the lives of people every day? EnCircle is seeking a dynamic member for our new foster care program for unaccompanied immigrant children. The Recruitment Specialist position is primarily responsible for developing and implementing recruitment activities as well...

  • FIU Sanctions-Watchlist Specialist

    1 week ago

    Glen Allen, United States Atlantic Union Bank Full time

    Regulatory Compliance and Change Maintain an understanding of relevant laws, regulations, guidelines, and advisories issued by OFAC, Fin. CEN (Financial Crimes Enforcement Network), and other regulatory bodies pertaining to economic sanctions, AML, a Specialist, Operations, Monitoring, Compliance, Banking, Business Services, Manager, Business