Fulfillment and Returns Specialist

3 weeks ago


Scottsdale, United States GPS Insight Full time

Who We Are

GPS Insight offers leading technology for organizations that have drivers and technicians in the field, fleets of vehicles, trailers, and other mobile assets. We provide innovative fleet solutions that include vehicle and asset tracking, in-cab smart cameras, field service software, and compliance management.

We know that when you invest in high-performance technology, you achieve results and maximize your return. We feel the same way about our people at GPS Insight. They are what allow us to build world-class solutions that make us leaders in the fleet and field service management space. They are what enable our customers' success. They are our greatest asset. As a result, we take pride in a workplace committed to those who make us go.

Our commitment to growth enables us to push the telematics and field service operations industries forward. It's rooted in our products, embedded in our culture, and reflected in our team-first values. We're looking for the right people to jump onboard with us. Are you ready to take the ride?

What We Need

The Fulfillment and Returns Specialist helps to ensure timely and accurate shipments of hardware to customers along with ensuring all shipments of outgoing and incoming orders/RMAs are handled and processed with accuracy and efficiency. Good candidates should have excellent technical skills and strong verbal and written communication skills. The candidate should be able to adapt quickly to product changes, be capable of a high level of customer service, utilize online software programs and CRM tools, and be able to work well in a team environment.

What You'll Do

* Execute order fulfillments of GPS devices, GPS-related hardware, and other miscellaneous parts that help to complete the product
* Responsible for updating device firmware, scripting, and other applicable updates to ensure proper functionality prior to shipping
* Ensure orders are shipped to the correct customer location
* Achieve customer satisfaction through fast, accurate order completion
* Assist in the receiving of new inventory
* Assist with inventory control through periodic counts and weekly, quarterly, and yearly inventory reviews
* Assist with the organization and rotation of inventory to ensure First-In First-Out controls
* Process return authorization orders in an efficient and accurate manner
* Escalate warranty issues to improve customer satisfaction with product
* Provide feedback to improve processes for increasing overall team and customer satisfaction
* Learn quickly and use skills to solve problems efficiently
* Escalate unresolved issues as required; maintain ownership of issues through to resolution
* Process and assess all returned hardware
* Manage the flow of returned hardware to the proper channels
* Assist with internal and external contacts in regards to shipping inquiries, special requests, and other related tasks for shipments in progress

Requirements

* Prior work history in fulfillment, customer technical support or advance clerical positions
* Previous history/knowledge of UPS, FedEx, and other carriers for parcel shipping
* Able to prioritize and organize efficiently
* Ability to use Microsoft Office applications
* Excel, MS Word, OneNote
* A clear understanding of maintaining inventory through an inventory management system
* A passion for taking care of internal and external customer/contacts
* A strong desire for accuracy and efficiency
* Accurate and fast typing speed
* Ambitious, self-motivated, goal-oriented, and extremely driven
* Excellent written/verbal communication and customer relationship skills
* A work ethic based on dedication to the company and its mission
* An eagerness to learn new business, procedures, and process with a drive for promotion
* Must be willing to work overtime as needed
* Must be able to walk or stand up to 5 hours a day
* Must have the ability to lift up to 50 pounds

What We Offer

* Fast paced and rapidly growing environment
* Chance to deliver mission critical data that drives the operations of our economy
* Opportunity for professional growth and development
* Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
* There's more as well Speak with us to find out all details

Benefits

* 401(k) matching
* Full Health Benefits (Health, Vision, Dental)
* Employee assistance program
* Flexible spending account
* Health savings account
* Life insurance
* Paid time off
* Parental leave
* Tuition reimbursement



  • Scottsdale, Arizona, United States GPS Insight Full time

    Job SummaryGPS Insight is seeking a highly skilled Fulfillment Specialist to join our team. As a Fulfillment Specialist, you will be responsible for ensuring timely and accurate shipments of hardware to customers, as well as handling and processing outgoing and incoming orders/RMAs with precision and efficiency. The ideal candidate will possess excellent...

  • Returns Specialist

    2 months ago


    scottsdale, United States GHA Technologies, Inc Full time

    Immediate opening, Full Time, plus health insurance, and company ESOP stock ownership plan. Base pay starting at: $26.00 per hour or more depending on skill and experience. Tenure and Merit pay raise potential.GHA Technologies, Inc. is currently seeking a Returns Specialist for our Scottsdale location. This individual must have experience in multiple areas...


  • Scottsdale, United States Crate and Barrel Full time

    Seasonal Fulfillment We inspire purpose-filled living that brings joy to the modern home. With a team of more than 8,000 associates spanning 130 store and distribution locations across the U.S. and Canada, we achieve together, drive results and innovate to inspire. Drawn together by a shared passion for our customers and a spirit of fun, we deliver...

  • Warehouse Associate

    5 days ago


    Scottsdale, Arizona, United States Aerotek Full time

    About the RoleWe are seeking a detail-oriented and organized Warehouse Associate to join our team in Scottsdale, AZ. As an Order Fulfillment Specialist, you will be responsible for ensuring timely and accurate order fulfillment, maintaining a clean and safe work environment, and contributing to the overall success of our logistics operations.Key...


  • Scottsdale, United States GTN Technical Staffing and Consulting Full time

    Service Desk SpecialistHIGHLIGHTSLocation: RemotePosition Type: ContractResidency Status: US Citizen and Green Card Holder ONLYPOSITION SUMMARY:The Service Desk Specialist provides first level end-user support and incident diagnosis for our clients applications, endpoints, and infrastructure. The Service Desk Specialist acts as a single point of contact...


  • Scottsdale, United States Four Seasons Hotels & Resorts Full time

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world cr Specialist, Guest, Reservations, Hotel, Healthcare


  • Scottsdale, Arizona, United States Jenis Splendid Ice Creams LLC. Full time

    We're looking for a Customer Experience Specialist to join our team at Jeni's Splendid Ice Creams in Scottsdale Quarter. As a specialist, you'll play a key role in delivering exceptional customer experiences, driving sales growth, and promoting our brand values.The ideal candidate will possess excellent communication skills, a strong understanding of...


  • Scottsdale, Arizona, United States Sevita Full time

    About SevitaSevita is a leading provider of home and community-based specialized health care. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face. Job DescriptionWe are seeking a caring and compassionate Caring Community Support...


  • Scottsdale, Arizona, United States Compunnel Inc. Full time

    We are seeking a skilled Technical Support Specialist to join our team at Compunnel Inc. in Scottsdale, Arizona, USA.The successful candidate will have at least 2 years of experience in a help desk or customer support role and possess strong computer literacy skills.Key responsibilities include providing exceptional technical support to customers via various...


  • Scottsdale, Arizona, United States HonorHealth Full time

    HonorHealth is a leading nonprofit healthcare system in Arizona, serving a population of five million people in the greater Phoenix metropolitan area. As an Electrophysiology Specialist at HonorHealth, you will be part of a dynamic team creating a multi-dimensional care experience for patients.The ideal candidate will have an Associate's Degree from an...


  • Scottsdale, United States Bad Birdie Full time

    COMPANY OVERVIEW When Bad Birdie started, we gave golfers something they'd never had before. A bold print polo ready to disrupt an old game, invite people in, and create a new community of players. Today, we're proud of our impact on the sport and the new generation we see on the course. As we grow, we want to keep the energy of those early days and develop...


  • Scottsdale, Arizona, United States Smashburger Full time

    At Smashburger, we're committed to serving up more than just great food – we're dedicated to providing an exceptional guest experience. As a Guest Experience Specialist, you'll play a vital role in ensuring every guest leaves our restaurant feeling satisfied and eager to return.**Job Summary:**Ensure every guest receives Gold Standard service, exceeding...


  • Scottsdale, Arizona, United States Soar Autism Center Full time

    Soar Autism Center is a leading provider of autism care services, seeking an experienced Behavioral Therapist Specialist to join our interdisciplinary team in Scottsdale, Arizona.Job OverviewThis role involves working with young children aged 2-6 years old, providing naturalistic therapy based on the Early Start Denver Model (ESDM). As a Behavioral Therapist...


  • Scottsdale, Arizona, United States Uplinq Full time

    Job Title: Accounting Specialist for FinTech CompanyCompany Overview: Uplinq is a technology company using data, machine learning, and trusted professional insight to change how businesses manage their bookkeeping, accounting, and tax.">The Tax Preparer position is ideal for someone looking to develop professionally in the FinTech space with a small,...


  • Scottsdale, Arizona, United States Lolo's Chicken and Waffle Full time

    Lolo's Chicken and Waffle is seeking a skilled Food Preparation Specialist to join our team. This role requires the ability to work well within a team, lift up to 40lbs unassisted, meet physical job requirements, and communicate effectively with others.Job DescriptionThe primary responsibilities of this position include cooking all fried foods according...


  • Scottsdale, Arizona, United States Interface Full time

    Job Summary:We are seeking an Inventory Control Specialist to join our team at Interface, Inc. The ideal candidate will have a high school diploma or equivalent and at least 1 year of experience in inventory control.About the Role:The Inventory Control Specialist will be responsible for maintaining timely records of materials in inventory and kitting of...


  • Scottsdale, Arizona, United States Advanced Hemorrhoid Centers, LLC Full time

    Job OverviewWe are seeking a skilled Medical Specialist to join our team at Advanced Hemorrhoid Center. This role offers the opportunity to provide high-quality patient care and be part of a dynamic medical team.The ideal candidate will possess excellent communication skills, empathy, and the ability to work effectively in a fast-paced environment.About the...


  • Scottsdale, Arizona, United States DaVita Inc. Full time

    About the RoleWe are seeking a highly motivated Renal Health Specialist to join our team at DaVita Inc. This is an exciting opportunity for individuals who are passionate about delivering exceptional patient care in a dynamic and supportive environment.Job SummaryThe successful candidate will provide direct patient care, monitor patients before, during, and...


  • Scottsdale, Arizona, United States Jordan Bowden - State Farm Agent Full time

    Job OverviewWe are seeking a talented Insurance Account Position at Jordan Bowden - State Farm Agent. As an Insurance Portfolio Development Specialist, you will play a crucial role in managing client insurance accounts and updating information.Compensation PackageThe estimated salary for this position is $65,000 per year, plus benefits including paid time...


  • Scottsdale, Arizona, United States HonorHealth Full time

    High-Risk Pregnancy Expert WantedWe are seeking an experienced Maternal-Fetal Medicine physician to join our esteemed practice at HonorHealth in Scottsdale, Arizona.About the Role:As a Maternal-Fetal Medicine specialist, you will provide comprehensive care to high-risk pregnant women, managing complex obstetrical emergencies and delivering exceptional...