Hospitality Services Assistant 3

4 weeks ago


Santa Monica, United States UCLA Health Full time

General Information

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Work Location: Santa Monica, USA

Onsite or Remote

Fully On-Site

Work Schedule

Variable schedule which includes weekends, holidays anywhere primarily evening shift to 12pm to 9pm

Posted Date

05/13/2024

Salary Range: $28.23 - 40.44 Hourly

Employment Type

2 - Staff: Career

Duration

Indefinite

Job #

15975

Primary Duties and Responsibilities

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Assist with frontline areas and visitor operations (Santa Monica Surgical Lounge, and Information Desks on 16th and 15th Streets, and way-finder). Utilize PassagePoint and CareConnect to register guests. Provide information and directions, by phone and in person, regarding clinic/patient locations or outpatient appointments. Provide quick, friendly, and helpful directions to customers who are trying to find their way or need assistance. Model CICARE behavior in all interactions.

Salary Range: $28.23-40.44/hr

Job Qualifications

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* Quick learner, adaptable and flexible, fast and efficient, friendly.
* Computer savvy. Bilingual in Spanish preferred but not required.
* College degree desired but not required.
* Accurate and efficient with professional demeanor and appearance.
* Customer service background preferred, especially hotel and healthcare.
* Flexibility with schedule required.
* Professional demeanor and excellent team player.



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