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Hospitality Services Assistant

4 months ago


Santa Monica, United States UCLA Health Full time

General Information

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Work Location: Santa Monica, USA

Onsite or Remote

Fully On-Site

Work Schedule

varied with weekdays and weekends, 8 to 12 hour shifts

Posted Date

04/29/2024

Salary Range: $28.23 - 40.44 Hourly

Employment Type

2 - Staff: Career

Duration

Indefinite

Job #

15723

Primary Duties and Responsibilities

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You will assist with frontline areas and visitor operations (SM Surgical Lounge, and Information Desks on 16th and 15th Streets, and wayfinder). Utilize PassagePoint and CareConnect to register guests. Provide information and directions, by phone and in person, regarding clinic/patient locations or outpatient appointments. Provide quick, friendly, and helpful directions to customers who are trying to find their way or need assistance.

Model CICARE behavior in all interactions.

Salary Range: $28.23-$40.44/hr

Job Qualifications

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* Quick learner, adaptable and flexible, fast and efficient, friendly.
* Computer savvy.
* Bilingual in Spanish preferred but not required.
* Accurate and efficient with professional demeanor and appearance.
* Customer service background preferred, especially hotel and healthcare.