Medical Staff Services Specialist

2 weeks ago

Webster, United States Houston Methodist Full time
At Houston Methodist, the Medical Staff Services Specialist position provides comprehensive support to the Medical Staff and Governing Body in matters of Medical Staff self-governance. Duties for this position are varied within the department and include one or more of the following: processes applications for appointment and reappointment to the Medical Staff and Allied Health Professionals; maintains current and accurate physician and privileging information for hospital information systems to support hospital operations and appropriate patient care; interacts daily with hospital staff, management, and members of the medical staff in applicable areas of Medical Staff Services and functions, including preparation and/or distribution of Emergency Call Schedules and/or physician compensation; and performs other preparatory and documentation functions related to the medical staff's general, department and committee meetings, as applicable
PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

  • Provide personalized care and service by consistently demonstrating our I CARE values:
    • INTEGRITY: We are honest and ethical in all we say and do.
    • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
    • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
    • RESPECT: We treat every individual as a person of worth, dignity, and value.
    • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.
  • Practices the Caring and Serving Model
  • Delivers personalized service using HM Service Standards
  • Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)
  • Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience.
  • Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job
  • Displays cultural humility, diversity, equity and inclusion principles
  • Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

PEOPLE ESSENTIAL FUNCTIONS
  • Assists with customer needs, handles resolution of complex problems/issues and notifies management of issue and resolution, such as physician onboarding and education (CME's) as related to scope of department.
  • Promotes a positive work environment and contributes to a dynamic, team-focused work unit that actively helps one other to achieve optimal departmental and organizational results.

SERVICE ESSENTIAL FUNCTIONS
  • Supports medical staff by performing one or more of the following functions:
    - Performs medical staff meeting management including logistics, scheduling, agenda, preparation/minutes and follow-up.
    - Manages ER call schedules as applicable.
    - Performs credentialing and privileging tasks such as but not limited to temporary/additional privileges, dependent allied health.
    - Responds to inquiries from other healthcare organizations as needed.
    - Performs physician compensation duties as applicable.

QUALITY/SAFETY ESSENTIAL FUNCTIONS
  • Performs analysis of applications/documents and internal audits on files.
  • Performs data analysis and investigates issues within the credentialing database; manages database as necessary.
  • Prepares for accreditation reviews and ongoing compliance with regulatory standards.

FINANCE ESSENTIAL FUNCTIONS
  • Adjusts work schedules to accommodate departmental/organizational needs.
  • Uses resources efficiently and does not waste supplies.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS
  • Participates in department and organizational projects and activities.
  • Seeks opportunities to expand learning beyond baseline competencies with a focus on continual development

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.
EDUCATION
  • High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.)

WORK EXPERIENCE
  • Three years of experience in the Medical Staff office, Credentialing/Privileging, and/or administrative function in healthcare
  • Three years of experience in word-processing and spreadsheet software, such as Microsoft Word and Excel, and database management.

LICENSES AND CERTIFICATIONS - REQUIRED
  • N/A

LICENSES AND CERTIFICATIONS - PREFERRED
  • CPCS - Certified Provider Credentialing Specialist (NAMSS) OR
  • CPMSM - Certified Professional Medical Services Management (NAMSS)

KNOWLEDGE, SKILLS, AND ABILITIES
  • Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through on-going skills, competency assessments, and performance evaluations
  • Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security
  • Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles
  • Self-motivated, detail-oriented, energetic, and able to prioritize multiple projects
  • Knowledge of accreditation and certification regulations that relate to Medical Staff Services
  • Computer literacy, including ability to utilize various software programs to complete all job tasks described in job summary. Must be proficient in word-processing, spreadsheet and presentation software such as Microsoft Word, Excel, and PowerPoint. Experience with credentialing software preferred
  • Knowledge of medical terminology
  • Ability to complete work within designated time frames
  • Ability to offer suggestions to leadership and colleagues and implement change to enhance efficiency and organization of office operations
  • Ability to maintain confidentiality and privacy of practitioner files

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

  • Uniform No
  • Scrubs No
  • Business professional Yes
  • Other (department approved) No

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

  • On Call* No

TRAVEL**
**Travel specifications may vary by department**

  • May require travel within the Houston Metropolitan area Yes
  • May require travel outside Houston Metropolitan area No

Houston Methodist Clear Lake Hospital brings the expertise and compassionate care of Houston Methodist Hospital in The Texas Medical Center – a national Honor Roll hospital – to Bay Area communities. The hospital provides a broad spectrum of adult medical and surgical care, is an accredited chest pain center, and is also acute stroke-ready designated through DNV. Houston Methodist Clear Lake offers many inpatient and outpatient services including 3-D mammography and other state-of-the-art imaging, labor and delivery with a level II neonatal ICU, Cancer Center of Excellence, advanced laparoscopic surgery, comprehensive orthopedics and sports medicine, neurology, urology and otolaryngology.  Also, Houston Methodist Clear Lake Hospital is honored to be the only hospital in the bay area to have a Grade A rating from Leapfrog Hospital Safety Grading.


  • MEDICAL STAFF SERVICES SPECIALIST

    3 weeks ago

    Webster, TX 77598, USA, United States Houston Methodist Full time

    At Houston Methodist, the Medical Staff Services Specialist position provides comprehensive support to the Medical Staff and Governing Body in matters of Medical Staff self-governance. Duties for this position are varied within the department and include one or more of the following: processes applications for appointment and reappointment to the Medical...

  • Patient Services Specialist Supervisor

    2 weeks ago

    Webster, United States University of Texas Medical Branch Full time

    Required Education / Experience Bachelor’s Degree and two years’ experience or High School or equivalent and five years clerical or customer service experience.     Job Summary The Patient Services Specialist Supervisor has advanced Patient Services Specialist skills and is an expert in independently maintaining a positive patient experience by...

  • Staff Perfusionist

    4 days ago

    Webster, United States Comprehensive Care Services Full time

    Excellent surgeon and team that is supportive and promotes a safe, learning environment. Detailed on-boarding/orientation process for all new team members. We want to ensure your success, provide mentoring, and help you embrace our CCS core values regardless of experience level! Clear Lake, Southeast Greater Houston Area, also known as the Bay Area, is a...

  • Medical Screener

    2 weeks ago

    Webster, United States CSL Full time

    Responsibilities:• Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.• In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are...

  • Medical Billing Account Manager

    1 month ago

    Webster, United States Omega Medical Billing Full time

    **Medical Billing Account Manager** **Description**: - We are looking for a trustworthy **Medical** **Billing Account Manager **that be responsible for managing assigned provider practice. You will be responsible managing a group of employees specific to your practice(s). You will need great communication and follow up skills to manage and respond to...

  • Billing Specialist

    1 day ago

    Webster, United States Allegiance Crane & Equipment Full time

    Allegiance Crane & Equipment is seeking a **Billing Specialist **to add to our team at the headquarters office in the Clear Lake area, near NASA. We are a growing business in the crane rental industry and are looking for strong team players that are self-motivated to succeed! **We offer a strong work environment & team culture! **Our team members enjoy a...

  • Precision Ag Specialist

    2 weeks ago

    Webster, United States Crown Recruiting Full time

    Crown Recruiting seeks a Precision Ag Specialist to join the team of a reputable ag cooperative in the Webster, SD area. The Precision Ag Specialist serves as a cornerstone in driving the sales expansion of Precision Ag technology & services, while also offering unparalleled service and technical assistance to customers. By actively engaging with clients and...

  • Precision Ag Specialist

    2 days ago

    Webster, United States Crown Recruiting Full time

    Crown Recruiting seeks a Precision Ag Specialist to join the team of a reputable ag cooperative in the Webster, SD area. The Precision Ag Specialist serves as a cornerstone in driving the sales expansion of Precision Ag technology & services, while also offering unparalleled service and technical assistance to customers. By actively engaging with clients and...

  • Custodial Staff

    4 weeks ago

    Webster, United States The Steam Police Full time

    The Steam Police, a leader in residential and commercial carpet cleaning, tile & grout cleaning, and other services is seeking applications for Custodial Staff in the Webster, NY area. A person in this role will be responsible for various custodial tasks depending on the client's needs and location. Such tasks may include general cleaning, vacuuming,...

  • Billing Specialist

    2 days ago

    Webster, United States Allegiance Crane & Equipment Full time

    Job DescriptionJob DescriptionAllegiance Crane & Equipment is seeking a Billing Specialist to add to our team at the headquarters office in the Clear Lake area, near NASA.  We are a growing business in the crane rental industry and are looking for strong team players that are self-motivated to succeed!  We offer a strong work environment & team...

  • Custodial Staff

    2 days ago

    Webster, United States The Steam Police Full time

    The Steam Police, a leader in residential and commercial carpet cleaning, tile & grout cleaning, and other services is seeking applications for Custodial Staff in the Webster, NY area. A person in this role will be responsible for various custodial tasks depending on the client's needs and location. Such tasks may include general cleaning, vacuuming,...

  • Credentialing Specialist

    1 month ago

    Webster, United States Omega Medical Billing Full time

    **Responsibilities and Duties**: - Communicate with provider to obtain all documents necessary to credential - Complete and submit Electronic Remittance Advice and Electronic Funds Transfer forms - Update and distribute Network List monthly - Transfer letters in notes, scan and file - Input detailed notes of daily activity in spreadsheet - Verify, complete...

  • Staff Registered Nurse

    1 week ago

    Webster, United States Houston Methodist Specialty Physician Group Full time

    At Houston Methodist, the Staff Registered Nurse (RN) position is responsible for functioning at the Competent to Proficient stage of Benner's model of clinical practice. The Staff RN position provides professional nursing care to a diverse patient population, conducts nursing assessments, assists with exams and treatment, clinical triage, patient education,...

  • Medical Assistant

    4 weeks ago

    Webster, United States clear lake brain & spine institute Full time

    We are seeking a skilled and compassionate Medical Assistant to join our team and help us deliver the highest standard of care. - Take and record vital signs, patient history, and other relevant information. - Administer medications and Eprescribing. - Provide excellent customer service to patients and their families. - Prepare examination rooms and ensure...

  • Food Services Director

    2 days ago

    Webster, United States Archdiocese of Saint Paul and Minneapolis Full time

    This position is responsible for the preparation of nutritious meals for students and staff, in accordance with the mission and philosophy of Holy Cross Catholic School. Qualifications The position requires a county food handler certificate which we will pay for the hours it takes to obtain and for any fees. The position requires management of a small staff...

  • Medical Assistant

    1 month ago

    Webster, United States Lauren Hinojosa, MD PA Full time

    Job Summary: We are seeking a skilled and compassionate Medical Assistant to join our healthcare team. As a Medical Assistant, you will play a crucial role in providing high-quality patient care and assisting healthcare professionals in various clinical and administrative tasks. Your expertise and dedication will contribute to the overall success of our...

  • client service coordinator

    1 week ago

    Webster, United States Banfield Pet Hospital Full time

    The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clien Client Service, Coordinator, Hospital, Client, Animal Care, Business Services

  • client service coordinator

    4 days ago

    Webster, United States Banfield Full time

    The Client Service Coordinator ("CSC") drives the flow of clients and pets through the hospital, maximizes the productivity of the veterinary medical team (in terms of numbers of clients and pets), ensures good communication with associates and clients, and coordinates the care of clients and pets in a happy, welcoming, friendly and efficient manner,...

  • Staff Electrical Engineer

    1 week ago

    Webster, United States Axiom Space Full time

    OVERVIEW: Axiom Space is the commercial leader in human spaceflight and on-orbit research & manufacturing services, steered by a team of experts and guided by the vision of a thriving home in space that benefits every human, everywhere. Axiom provides unprecedented access to the International Space Station today while building and operating its successor -...

  • Staff Electrical Engineer

    4 days ago

    Webster, United States Axiom Space Full time

    OVERVIEW: Axiom Space is the commercial leader in human spaceflight and on-orbit research & manufacturing services, steered by a team of experts and guided by the vision of a thriving home in space that benefits every human, everywhere. Axiom provides unprecedented access to the International Space Station today while building and operating its successor –...