Current jobs related to Front Office Night Supervisor - Hilton Head, South Carolina - Omni Hotels

  • Front Desk Service Supervisor

    2 days ago

    Hilton Head, South Carolina, United States Marriott Vacations Worldwide Full time

    Job DescriptionThe Front Desk Service Supervisor plays a critical role in ensuring the smooth operation of the Front Office at Marriott Vacations Worldwide. Key responsibilities include supervising the Front Office staff, providing exceptional guest service, and maintaining high standards of professionalism and productivity.Key Skills and...

  • Front Office Manager

    3 weeks ago

    Hilton Head, South Carolina, United States Sonesta International Hotels Full time

    Job Description Summary Sonesta Resort located in Hilton Head Island, SC is seeking a Front Desk Manager. Job Overview: Manage all aspects of the front office areas, which may include, but is not limited to guest registration, bell services, business center, telephone services, concierge services, and guest reservations to ensure guest satisfaction and...

  • Front Office Manager

    4 weeks ago

    Hilton Head, South Carolina, United States Sonesta International Hotels Full time

    Job Description Summary Sonesta Resort located in Hilton Head Island, SC is seeking a Front Desk Manager. Job Overview: Manage all aspects of the front office areas, which may include, but is not limited to guest registration, bell services, business center, telephone services, concierge services, and guest reservations to ensure guest satisfaction and...

  • Resort Front Desk Supervisor

    2 days ago

    Hilton Head, South Carolina, United States Omni Hotels Full time

    Resort Overview">The Omni Hilton Head Oceanfront Resort is a premier destination located on the southern coast of South Carolina, offering breathtaking oceanfront views to its guests.">Our resort features beautifully landscaped grounds, a private beach, and a variety of amenities, including multiple dining options, a fitness center, and a spa.">As a member...

  • Resort Front Office Leader

    2 days ago

    Hilton Head, South Carolina, United States Marriott Vacations Worldwide Full time

    Role OverviewThe Resort Front Office Leader plays a critical role in ensuring the smooth operation of the Front Office at Marriott Vacations Worldwide. Key responsibilities include supervising the Front Office staff, providing exceptional guest service, and maintaining high standards of professionalism and productivity.Key Responsibilities:Supervising the...

  • Assistant Front Office Manager

    2 weeks ago

    Hilton Head, South Carolina, United States Omni Hotels Full time

    Overview: Hilton Head Oceanfront Resort Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests. Omni Hilton Heads associates...

  • Assistant Front Office Manager

    4 weeks ago

    Hilton Head, South Carolina, United States Omni Hotels Full time

    Overview: Hilton Head Oceanfront Resort Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests. Omni Hilton Heads associates...

  • Front Office Operations Manager

    4 days ago

    Hilton Head, South Carolina, United States Sonesta International Hotels Full time

    Job Overview:Sonesta Resort is seeking a seasoned professional to lead the front office operations, ensuring exceptional guest experiences and maximizing hotel profitability.Key Responsibilities:Manage day-to-day front office activities, including guest registration, concierge services, and reservations.Supervise front desk staff, bell services, and PBX...

  • Front Office Operations Manager

    2 days ago

    Hilton Head, South Carolina, United States Omni Hotels Full time

    Company Overview">The Omni Hilton Head Oceanfront Resort is a premier destination located on the southern coast of South Carolina, offering breathtaking oceanfront views to its guests.">Our associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, and the pride that comes from working for a company with a reputation for...

  • Guest Experience Specialist

    3 days ago

    Hilton Head, South Carolina, United States Sonesta International Hotels Full time

    We are seeking a Resort Front Desk Supervisor to join our team at Sonesta Resort.About the Role:The Resort Front Desk Supervisor will be responsible for managing the front office operations, supervising staff, and ensuring exceptional guest experiences. The ideal candidate will have a Bachelor's degree in Hotel Management or related field and 3+ years of...

  • Hotel Front Office Leader

    3 hours ago

    Hilton Head, South Carolina, United States Marriott Full time

    About the JobThis is a fantastic opportunity to join a dynamic hospitality team as an Accommodations Supervisor. The ideal candidate will have a passion for delivering exceptional guest experiences and a strong background in hospitality management.Key ResponsibilitiesGuest Services: Provide excellent guest service, respond to requests, and resolve any issues...

  • Seasonal Front Desk Agent

    4 weeks ago

    Hilton Head, South Carolina, United States Omni Hotels Full time

    LocationHilton Head Oceanfront ResortLocated on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests.Omni Hilton Head's associates enjoy...

  • Housekeeping Aide Supervisor

    2 weeks ago

    Hilton Head, South Carolina, United States Marriott Vacations Worldwide Full time

    Hourly Rate: $20.50Requirement: Valid driver's license requiredPay: starting at $20.50 per hourMain responsibilities will include projects regarding resort cleanliness and public space like moving empty and loaded dumpsters, powerwashing, and linen metros. Will be trained to drive a forklift if not already certified. Will manage the Housekeeping Aide...

  • Front Desk Agent

    4 days ago

    Hilton Head Island, South Carolina, United States Marriott Vacations Worldwide Full time

    Descripción del empleo JOB SUMMARY   Do you pride yourself on your customer service skills and ability to personalize interactions with guests? Have a bold attention to detail while multi-tasking? Value a cooperative, team-oriented environment? If so, the Front Office at Marriott Vacations Worldwide might be the place for you You will have the...

  • Accommodations Supervisor

    7 hours ago

    Hilton Head, South Carolina, United States Marriott Full time

    The RoleWe are seeking an experienced hospitality professional to join our team as a Room Service Manager. The ideal candidate will have a strong background in guest services, front desk, housekeeping, sales and marketing, or management operations.Key ActivitiesOperational Excellence: Ensure efficient room inventory management, minimize waste, and maximize...

  • Hotel Service Director

    3 days ago

    Hilton Head, South Carolina, United States Sonesta International Hotels Full time

    Sonesta International Hotels seeks an experienced Guest Experience Specialist to join our team at Sonesta Resort.About the Role:The Guest Experience Specialist will be responsible for managing the front office operations, supervising staff, and ensuring exceptional guest experiences. The ideal candidate will have a Bachelor's degree in Hotel Management or...

  • Hotel Services Coordinator

    2 days ago

    Hilton Head, South Carolina, United States Omni Hotels Full time

    About Our Culture">At Omni Hotels, we value innovation, creativity, and collaboration.">We believe in empowering our associates to make decisions and take ownership of their work.">We strive to create a positive and inclusive work environment that supports the well-being and growth of our associates.">">Job Description">As a Hotel Services Coordinator, you...

  • Housekeeping Supervisor

    3 weeks ago

    Hilton Head, South Carolina, United States Towne Family of Companies Full time

    Essential Responsibilities: Conduct daily inspections to ensure properties meet Beach Properties' cleanliness standards Perform security checks, deep clean inspections, and quality control assessments Work closely with vendors to resolve any cleaning or maintenance issues before guest arrival Maintain a universal cleaning standard and ensure all cleaning...

  • Assistant Hotel Administrator

    2 days ago

    Hilton Head, South Carolina, United States Omni Hotels Full time

    About Us">The Omni Hilton Head Oceanfront Resort is a premier destination located on the southern coast of South Carolina, offering breathtaking oceanfront views to its guests.">Our resort features beautifully landscaped grounds, a private beach, and a variety of amenities, including multiple dining options, a fitness center, and a spa.">As a member of our...

  • Resort Leadership Position

    1 day ago

    Hilton Head, South Carolina, United States Omni Hotels Full time

    Main ResponsibilitiesOversight of front office operations, including front desk, concierge, bell/door associates, and valet parking operations.Ensuring the quality and productivity of housekeeping/laundry functions to guarantee cleanliness and high levels of personal service.Managing the mini-bar department and overseeing the gift shop.This role requires...

Front Office Night Supervisor

4 weeks ago

Hilton Head, South Carolina, United States Omni Hotels Full time
Overview

Hilton Head Oceanfront Resort

Located on the sugar sand beaches of Hilton Head Island on the southern coast of South Carolina, this oceanfront resort is a tropical paradise unlike anywhere else in this premier destination. The Omni Hilton Head Oceanfront Resort offers beautiful oceanfront views to all of our guests.

Omni Hilton Head's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Hilton Head Oceanfront Resort may be your perfect match.

Job Description

The Front Office Night Supervisor is responsible for ensuring the efficient and professional check-in and check-out of guests, providing exceptional service, and overseeing nightly front office operations. This role requires a thorough understanding of front desk procedures, guest services, and interdepartmental coordination to ensure seamless operations and exceptional guest experiences.

Responsibilities

* Perform check-in and check-out procedures accurately and efficiently.
* Address and resolve guest scenarios courteously and professionally, escalating issues to management when necessary.
* Oversee and support all front desk operations, including the completion of A.M. and P.M. Front Desk checklists, PBX Checklist, and Guest Service Duties.
* Train new associates in front desk procedures, guest services, and operational systems.
* Serve as the acting supervisor for the Front Desk/Guest Services team in the absence of the Assistant Manager.
* Utilize and maintain proficiency in technical systems, including:
* Opera, Vision, Synergy, Nucleolus, Epitome, and Vingcard systems.
* Medialla, Rate Discrepancy, NXTV, Tax Exempt processes, and .com/wholesale bookings.

* Manage and monitor reservation special packages and reports (e.g., Complimentary Rooms Report).
* Understand and communicate radio codes and hotel emergency procedures.
* Ensure familiarity with all hotel facilities and their inter-departmental relationships.

Qualifications

* Strong customer service skills with a focus on professionalism and courtesy.
* Proficiency in cash handling and reconciliation.
* Advanced computer and technical skills, including familiarity with office equipment (copiers, fax machines, radios, and Nextel).
* Strong training and leadership abilities.

Physical Requirements:

* Ability to stand for extended periods.

Work Environment:

* Primarily indoors, with occasional exposure to exterior conditions.

Tools/Equipment:

* Opera, Vision, Synergy, Nucleolus systems, and standard office equipment such as copiers and fax machines.