Customer Service Specialist

1 week ago

Shawnee, United States AdventHealth Full time

**Customer Service Specialist -** **AdventHealth Shawnee Mission**

**All the benefits and perks you need for you and your family:**

+ Benefits from Day One

+ Paid Days Off from Day One

+ Career Development

+ Whole Person Wellbeing Resources

+ Mental Health Resources and Support

**Our promise to you:**

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.

**Schedule:** Part Time

**Shift** : 32 Hours per week

**Location:** 7315 FRONTAGE RD, Shawnee Mission, 66204

**The role you'll contribute:**

The Customer Service Specialist is an accountable member of a patient care team. Accountable for clerical and supportive functions which contribute to the smooth operation of interoffice systems generated by patient care activities. Responsiblities may include answering incoming phone calls, greeting individuals coming into the department, checking patients in via the computer, collecting applicable co-pay, deductibles and/or coinsurance amounts from patients; post payments; scheduling appointments and/or follow-up appointments; making new patient folders

**The value you'll bring to the team:**

+ Greets patients and visitors in a prompt, courteous and helpful manner.

+ Demonstrates good judgment in routing/answering phone call; assures that all in-coming calls are answered and screened, then directed to the appropriate area and that messages are relayed timely and to the appropriate area.

+ Maintains a pleasant, caring attitude when communicating with guests and patients through face to face, or phone contact.

+ Works collaboratively with Leadership to provide accurate and timely projects.

+ Demonstrates and conveys a favorable image of the Medical Center.

+ Models ethical behavior in decision making.

+ Maintains confidentiality of medical records and other confidential information.

+ Adheres to the system Corporate Compliance plan, and to all rules and regulations of all applicable local, state and federal agencies and accrediting bodies.

+ Coordinates necessary copying and printing for the department.

+ Organizes and maintains department filing system.

+ Processes and distributes incoming, outgoing and interoffice mail, including faxes.

+ Suggests ways to improve department services.

+ May participate in the orientation of new employees as appropriate.

+ Keeps updated on current office software needed to perform essential job needs.

+ Demonstrates knowledge and maintenance of office equipment including phone system, photocopier, computer, fax machine and calculator.

+ Demonstrated ability to perform all office/support duties even those not performed on a daily basis.

+ Exhibits good judgment and time management skills to accomplish daily tasks.

**The expertise and experiences you'll need to succeed** **:**

**Minimum qualifications:**

+ High School Diploma or Equivalent

+ Up to 1 Year of Experience

+ Demonstrated customer service skills

+ Ability to communicate effectively over the phone and in person

+ General clerical skills

**Preferred qualifications:**

+ Associate's Degree or Graduate of a Technical School

+ 1 to 2 Years of Position-Related Experience

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. The salary range reflects the anticipated base pay range for this position. Individual compensation is determined based on skills, experience and other relevant factors within this pay range. The minimums and maximums for each position may vary based on geographical location.

**Category:** Patient Financial Services

**Organization:** AdventHealth Shawnee Mission

**Schedule:** Part-time

**Shift:** 1 - Day

**Req ID:** 24036251

We are an equal opportunity employer and do not tolerate discrimination based on race, color, creed, religion, national origin, sex, marital status, age or disability/handicap with respect to recruitment, selection, placement, promotion, wages, benefits and other terms and conditions of employment.

  • Customer Service Specialist

    1 week ago

    Shawnee, United States AdventHealth Full time

    **Customer Service Specialist -** **AdventHealth Shawnee Mission** **All the benefits and perks you need for you and your family:** + Benefits from Day One + Paid Days Off from Day One + Career Development + Whole Person Wellbeing Resources + Mental Health Resources and Support **Our promise to you:** Joining AdventHealth is about being part of...

  • Customer Service Specialist

    3 weeks ago

    Shawnee, United States AdventHealth Full time

    **Customer Service Specialist - AdventHealth Shawnee Mission** **All the benefits and perks you need for you and your family:** + Vision, Medical & Dental Benefits from Day One + Student Loan Repayment Program + Received Magnet® recognition from the American Nurses Credentialing Center in January 2019 **Our promise to you:** Joining AdventHealth is...

  • Customer Service Specialist

    3 weeks ago

    Shawnee, United States AdventHealth Full time

    **Customer Service Specialist -** **AdventHealth Shawnee Mission** **All the benefits and perks you need for you and your family:** + Vision, Medical & Dental Benefits from Day One + Student Loan Repayment Program + Received Magnet® recognition from the American Nurses Credentialing Center in January 2019 **Our promise to you:** Joining AdventHealth...

  • Customer Service Specialist

    2 months ago

    Shawnee, United States AdventHealth Full time

    **Customer Service Specialist -** **AdventHealth Shawnee Mission** **All the benefits and perks you need for you and your family:** + Vision, Medical & Dental Benefits from Day One + Student Loan Repayment Program + Received Magnet recognition from the American Nurses Credentialing Center in January 2019 **Our promise to you:** Joining AdventHealth is about...

  • General Merchandise Customer Service Specialist

    7 days ago

    Shawnee, Oklahoma, United States Walmart Full time

    Job Description:As a General Merchandise Customer Service Specialist at Walmart, you will be responsible for providing exceptional customer service to our customers. You will work closely with our General Merchandise team to ensure that customer orders are filled accurately and that customers receive a high level of service.Key Responsibilities:Review...

  • Customer Service Specialist

    3 weeks ago

    Shawnee, United States Skywalk Group Full time

    Do you have a passion for problem-solving and thrive on creating an exceptional customer experience?PBI-Gordon Corporation, an innovative turf and ornamental solutions provider, is hiring a Customer Service Specialist to join its team in Shawnee, KS. This opportunity offers a hybrid work schedule, with in-office presence required on Mondays, Wednesdays, and...

  • Customer Service Specialist

    3 weeks ago

    Shawnee, United States Skywalk Group Full time

    Do you have a passion for problem-solving and thrive on creating an exceptional customer experience?PBI-Gordon Corporation, an innovative turf and ornamental solutions provider, is hiring a Customer Service Specialist to join its team in Shawnee, KS. This opportunity offers a hybrid work schedule, with in-office presence required on Mondays, Wednesdays, and...

  • Customer Service Specialist

    3 weeks ago

    Shawnee, United States Skywalk Group Full time

    Do you have a passion for problem-solving and thrive on creating an exceptional customer experience?PBI-Gordon Corporation, an innovative turf and ornamental solutions provider, is hiring a Customer Service Specialist to join its team in Shawnee, KS. This opportunity offers a hybrid work schedule, with in-office presence required on Mondays, Wednesdays, and...

  • Customer Service Specialist

    2 months ago

    Shawnee, United States Skywalk Group Full time

    Do you have a passion for problem-solving and thrive on creating an exceptional customer experience?PBI-Gordon Corporation, an innovative turf and ornamental solutions provider, is hiring a Customer Service Specialist to join its team in Shawnee, KS. This opportunity offers a hybrid work schedule, with in-office presence required on Mondays, Wednesdays, and...

  • Customer Service Representative

    7 days ago

    Shawnee, United States Central Body Service Inc Full time

    Are you passionate about providing excellent customer service? Do you enjoy working in a fast-paced environment where no two days are the same? If so, we have the perfect opportunity for you as a Customer Service Representative at Central Body Company in Shawnee, KS.As a Customer Service Representative, you will be the face of our company, interacting with...

  • Customer Service Specialist PRN

    3 weeks ago

    Shawnee, United States AdventHealth Full time

    **Customer Service Specialist PRN - AdventHealth Shawnee Mission** **All the benefits and perks you need for you and your family:** + Vision, Medical & Dental Benefits from Day One + Student Loan Repayment Program + Received Magnet® recognition from the American Nurses Credentialing Center in January 2019 **Our promise to you:** Joining AdventHealth...

  • Customer Service Specialist PRN

    1 week ago

    Shawnee, United States AdventHealth Full time

    **Customer Service Specialist PRN -** **AdventHealth Shawnee Mission** **All the benefits and perks you need for you and your family:** + Benefits from Day One + Paid Days Off from Day One + Career Development + Whole Person Wellbeing Resources + Mental Health Resources and Support **Our promise to you:** Joining AdventHealth is about being part of...

  • Customer Service Specialist

    3 months ago

    Shawnee, United States AdventHealth Shawnee Mission Full time

    Customer Service Specialist - AdventHealth Shawnee Mission All the benefits and perks you need for you and your family: Vision, Medical & Dental Benefits from Day One Student Loan Repayment Program Received Magnet recognition from the American Nurses Credentialing Center in January 2019 Our promise to you: Joining AdventHealth is about being part of...

  • Tech Customer Service Specialist II

    2 months ago

    Shawnee, United States Skywalk Group Full time

    Do you have strong communication skills and a passion for providing exceptional customer support?PBI-Gordon Corporation, an innovative turf and ornamental solutions provider, is hiring a Tech Customer Service Specialist II to join its team in Shawnee, KS. This opportunity offers a hybrid work schedule, with in-office presence required on Mondays, Wednesdays,...

  • Customer Service Specialist Medical Group PRN

    7 months ago

    Shawnee, United States AdventHealth Full time

    **Customer Service Specialist PRN AdventHealth Shawnee Mission** **All the benefits and perks you need for you and your family:** + Vision, Medical & Dental Benefits from Day One + Student Loan Repayment Program + Received Magnet recognition from the American Nurses Credentialing Center in January 2019 **Our promise to you:** Joining AdventHealth is about...

  • Customer Service Specialist/Account Coordinator

    4 weeks ago

    Shawnee, United States Parker Hannifin Corporation Full time

    Customer Service Specialist/Account Coordinator - Bi-Lingual Location : OVERLAND PARK, KS, United States Job Family : Customer Service Job Type : Regular Posted : Nov 22, 2024 Job ID : 52991 Role Summary This position handles customer inquiries, performs contract review, and books orders following established processes to meet customer expectations....

  • Customer Service

    4 weeks ago

    Shawnee, United States A1 Staffing & Recruiting Full time

    We're seeking a personable, hardworking individual to help advise customers (by phone, email, and in-person) for product and project-related support. This candidate MUST have prior customer service experience within the last two years. You will learn to become an expert in our industry. Great opportunity for career advancement, as we promote from within....

  • Customer Service

    3 weeks ago

    Shawnee, United States A1 Staffing & Recruiting Full time

    We're seeking a personable, hardworking individual to help advise customers (by phone, email, and in-person) for product and project-related support. This candidate MUST have prior customer service experience within the last two years. You will learn to become an expert in our industry. Great opportunity for career advancement, as we promote from within....

  • Customer Service Associate

    4 weeks ago

    Shawnee, United States Raising Cane's Chicken Fingers Full time

    $15 per hour - $16.50 per hour. As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be respon Customer Service, Associate, Customer Experience, Service, Retail Learn More

  • Cashier & Customer Service

    1 day ago

    Shawnee, United States Wingstop - Shawnee Full time

    Wingstop - Shawnee is looking for a full time or part time Cashier and Customer Service team member to join our location in Shawnee, KS. The Cashier and Customer Service position will be a blend of hospitality and operations. You will use cash registers, POS terminals, electronic scanners, and other related equipment to conduct monetary transactions with...