Scheduler

3 weeks ago


North Little Rock, United States Arkansas Surgical Hospital Full time
Summary of Position :

The responsibility of the Patient Account Rep I is verifying patient demographics.

Duties:

The Patient Account Rep's primary responsibility is to maintaining accurate patient files. They contact scheduled patients via phone to verify and update demographic information. They also collect new day copay/deductible/coinsurance balances and outstanding balances.

The Patient Account Rep will answer patient inquiries regarding insurance coverage, copays, deductibles, and coinsurance. They will communicate with physician's staff, patients or family members, and other hospital staff as necessary.

Responsibilities:

Pre- verification clerks are responsible for the timely verification of demographic information. Maintaining accurate patient files the primary job duty. Other responsibilities include, but are not limited to: pre-registration of accounts after they have been scheduled; admitting patients; covering for Admissions; verifying information for add-on accounts; answer patient phone calls. The pre-Verification Clerk must maintain the strictest confidentiality and adhere to all HIPAA guidelines/regulations.

Education:

High School diploma or G.E.D preferred.

Experience/Qualifications:

Keeping records orderly and prioritizing tasks is a necessity in this position.

Good oral and written communication abilities are required.

Computer skills are required to create and maintain patient information.

One year Physician Office or Hospital Business Office experience preferred.
Working with medical procedures and insurance preferred.

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