Academic Advisor for Re-Entry Students

4 weeks ago

Houston, United States ECPI University Full time

This position can be a Remote position for the right candidate

 

Transform your Career at ECPI University

Since 1966, ECPI University’s employees have been dedicated to helping students achieve their academic and career goals through our unique education model.  Our culture is to prioritize our students’ success through the support of our dynamic team and industry focused curriculum. 

 

ECPI University provides a stable work environment, with professional growth opportunities, and competitive benefits. If you are interested in joining us in making a difference in students’ lives, we would love to hear from you to discuss the opportunity.

 

Benefits of Employment

ECPI University provides comprehensive benefits, some of which are highlighted below:

  • Tuition scholarship program available to employees and their immediate family members after 90 days of employment
  • Competitive compensation and medical/dental benefit plans
  • 401(k) participation with possible employer contributions

The purpose of this position is to re-enroll and advise students who have previously withdrawn from ECPI University.  The Re-entry Advisor works closely with the Financial Aid Department and Academic Department to identify obstacles that are hindering the student from re-enrolling by following standardized University guidelines and procedures for re-entry.


  • Utilize drop reports to target the specific population of drop and drop/reentry students, identify those who are eligible for re-entry, and coordinate their re-entry date along with all necessary forms and meetings.
  • Make daily calls with energy and enthusiasm to withdrawn students to assist them in returning to finish their degree program.
  • Ensure students re-entering have taken all the necessary steps to re-enroll while maintaining high level of customer service at all times.
  • Ensure students who are required to complete an appeal to return to school complete and submit their appeal to the Education department for review and appeal approval/denial decision.
  • Connect students with Re-Entry Finance to ensure all student financial obligations are planned for and met.
  • Communicates effectively and continuously with applicants to keep them involved throughout the reenrollment process.
  • Answers returning students’ questions, addresses concerns, and issues to prepare them to be successful, if approved to return, and assists in resolution of issues arising during the reenrollment process.
  • Facilitates timely communication with re-entry students to ensure successful handoff to the Student Success Coordinator.

Knowledge, Skills, and Abilities:

  • Ability to organize and prioritize tasks without being dependent on tasks being served automatically by a system.
  • Comfortable with learning various computer software and can articulate to students how to navigate them.
  • Ability to use and facilitate online communication using email and/or other technology-based communication media.
  • Strong writing (grammar, spelling and punctuation) and verbal communication skills.
  • Excellent customer service skills.
  • Internal drive to meet, exceed enrollment goals while working in a fast-paced environment with timeline pressures, and a high sense of urgency with strong follow-up skills.
  • Ability to handle questions regarding various aspects of the enrollment process, including but not limited to scholarships, financial aid, etc.
  • Comfortable working independently, multi-task and perform as an effective teammate within the team or in cross-functional teams.
  • Ability to problem-solve, understand, and interpret the needs of returning Students.
  • Strong computer, data entry skills with high level of accuracy, and proficient with Microsoft Office suite.
  • Flexibility to work evenings and weekends as needed.

Experience:

  • Knowledge of online distance education model and success strategies
  • Knowledge of customer service strategies and conflict resolution
  • Experience in post-secondary education preferred
  • Prior post-secondary admissions or re-entry advisor experience preferred

Education: Bachelor's degree or equivalent combination of education and experience.

 

ECPI University is proud to be an Equal Opportunity Employer.

  • Academic Advisor for Re-Entry Students

    4 weeks ago

    Houston, United States Medical Careers Institute Full time

    Overview This position can be a Remote position for the right candidate Transform your Career at ECPI University Since 1966, ECPI University's employees have been dedicated to helping students achieve their academic and career goals through our unique education model. Our culture is to prioritize our students' success through the support of our dynamic...

  • Academic Advisor for Re-Entry Students

    2 days ago

    Houston, United States ECPI University Full time

    Overview This position can be a Remote position for the right candidate Transform your Career at ECPI University Since 1966, ECPI University's employees have been dedicated to helping students achieve their academic and career goals through our unique education model. Our culture is to prioritize our students' success through the support of our dynamic...

  • Academic Advisor for Re-Entry Students

    1 month ago

    Houston, United States ECPI University Full time

    Overview This position can be a Remote position for the right candidate Transform your Career at ECPI University Since 1966, ECPI University’s employees have been dedicated to helping students achieve their academic and career goals through our unique education model. Our culture is to prioritize our students’ success through the support of...

  • Academic Advisor 2

    4 weeks ago

    Houston, United States University of Houston Full time

    Provides information to and advises both enrolled and prospective students regarding the academic programs offered by the University or a specific department, including requirements for admission and retention through graduation; may coordinate the work of entry level academic advisors. - Advises enrolled and prospective students regarding academic programs...

  • Academic Advisor 2

    1 month ago

    Houston, United States University of Houston Full time

    Provides information to and advises both enrolled and prospective students regarding the academic programs offered by the University or a specific department, including requirements for admission and retention through graduation; may coordinate the work of entry level academic advisors. - Advises enrolled and prospective students regarding academic programs...

  • Academic Advisor

    2 weeks ago

    Houston, United States University of Houston Full time

    **_Summary_** - Provides information to, and advises both enrolled and prospective students regarding the academic programs offered by the University or a specific department, including requirements for admission and retention through graduation; may coordinate the work of entry level academic advisors.**_Broadband Posting_** - 1. Advises enrolled and...

  • Academic Advisor II

    3 weeks ago

    Houston, United States Houston Journal of Health Law & Policy Full time

    Description Provides information to, and advises both enrolled and prospective students regarding the academic programs offered by the University or a specific department, including requirements for admission and retention through graduation; may coordinate the work of entry level academic advisors. Advises enrolled and prospective students regarding...

  • Academic Advisor II

    4 weeks ago

    Houston, United States Houston Journal of Health Law & Policy Full time

    Description Provides information to, and advises both enrolled and prospective students regarding the academic programs offered by the University or a specific department, including requirements for admission and retention through graduation; may coordinate the work of entry level academic advisors. Advises enrolled and prospective students regarding...

  • Academic Advisor II

    2 days ago

    Houston, United States Houston Journal of Health Law & Policy Full time

    Description Provides information to, and advises both enrolled and prospective students regarding the academic programs offered by the University or a specific department, including requirements for admission and retention through graduation; may coordinate the work of entry level academic advisors. Advises enrolled and prospective students regarding...

  • Academic Advisor II

    2 days ago

    Houston, United States Houston Journal of Health Law & Policy Full time

    Description Provides information to, and advises both enrolled and prospective students regarding the academic programs offered by the University or a specific department, including requirements for admission and retention through graduation; may coordinate the work of entry level academic advisors. Advises enrolled and prospective students regarding...

  • Academic Advisor 2

    3 weeks ago

    Houston, United States University Of Houston Full time

    INTERNAL APPLICANTS ONLY Provides information to and advises both enrolled and prospective students regarding the academic programs offered by the University or a specific department, including requirements for admission and retention through graduat Advisor, Banking, Education

  • Academic Advisor

    1 week ago

    Houston, United States Aramco Services Company Full time

    Job DescriptionJob DescriptionAramco Services CompanyAcademic Advisor (1097)Academic Programs - Houston, TX - Full TimeBasic Function:Monitor and support Saudi Arabian students on scholarship in North America to successfully complete their academic program. Monitoring includes visiting students, collecting data, and maintaining data in our management...

  • Academic Advisor

    2 days ago

    Houston, United States Aramco Services Company Full time

    Job DescriptionJob DescriptionAramco Services CompanyAcademic Advisor (1097)Academic Programs - Houston, TX - Full TimeBasic Function:Monitor and support Saudi Arabian students on scholarship in North America to successfully complete their academic program. Monitoring includes visiting students, collecting data, and maintaining data in our management...

  • Senior Academic Advisor, College of Business

    2 days ago

    Houston, United States University of Houston-Clear Lake Full time

    Senior Academic Advisor, College of Business Description The Senior Academic Advisor is responsible for advising and managing a caseload of students in each college. Evaluates student academic history and creates accurate degree plans that lead to timely graduation. Provides academic advising support to students from admissions to graduation. May supervise...

  • Senior Academic Advisor

    2 weeks ago

    Houston, United States UT Health Science Center at Houston Full time

    What we do here changes the world. UTHealth Houston is Texas' resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That's where you come in. We are hiring immediately for a Senior Academic Advisor to join the UTHealth Houston Graduate School of Biomedical Sciences in Houston, TX 77030. This position will be an...

  • Senior Academic Advisor

    2 days ago

    Houston, United States UT Health Science Center at Houston Full time

    What we do here changes the world. UTHealth Houston is Texas' resource for healthcare education, innovation, scientific discovery, and excellence in patient care. That's where you come in. We are hiring immediately for a Senior Academic Advisor to join the UTHealth Houston Graduate School of Biomedical Sciences in Houston, TX 77030. This position will be an...

  • Senior Academic Advisor, College of Business

    4 weeks ago

    Houston, United States University of Houston-Clear Lake Full time

    Senior Academic Advisor, College of Business Description The Senior Academic Advisor is responsible for advising and managing a caseload of students in each college. Evaluates student academic history and creates accurate degree plans that lead to timely graduation. Provides academic advising support to students from admissions to graduation. May supervise...

  • Academic Advisor 1

    2 weeks ago

    Houston, United States University of Houston Full time

    Provides information and advice to enrolled and prospective students regarding the academic programs offered by the University or a specific department, including requirements for admission and retention through graduation. - Advises enrolled and prospective students regarding academic programs and curriculum. - Maintains students' files updated throughout...

  • Academic Advisor 1

    1 month ago

    Houston, United States University of Houston Full time

    Provides information and advice to enrolled and prospective students regarding the academic programs offered by the University or a specific department, including requirements for admission and retention through graduation. - Advises enrolled and prospective students regarding academic programs and curriculum. - Maintains students' files updated throughout...

  • Advisor Pathways and Case Management

    2 months ago

    Houston, United States Houston Community College Full time

    We are currently seeking an Advisor who will advance the institution’s proud tradition of excellence in academics, student life and community service. **SUMMARY** Partner with students, faculty, staff, instructional services, administrators, and the community in a proactive process which facilitates the development of intentional educational and career...