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Scheduling Specialist

4 months ago

Bloomington, United States Experis Full time
Our client, in the Healthcare Field is seeking a Scheduling Specialist to join their team

Job Title: Scheduling Specialist

Location: Bloomington, MN (Hybrid schedule with 3 days in the office)

Pay Range: $25/hr - $30/hr

Purpose: This position's primary role is to generate and update master staff schedules for the clients emergency departments and clinic physicians, Advance Practice Clinicians (Physician Assistant and Nurse Practitioner) and other health care support staff, while making adjustments as needed according to site fluctuations, absences, and planned leaves of absences to ensure appropriate staff coverage at each location.

Key Result Areas: The primary responsibilities for this position include but are not limited to:
1. The Staffing/Scheduling Specialist must be able to produce provider work shift schedules; taking in account contract level needs, overtime, leaves of absences and staff needs
2. Completes PA/NP student scheduling.
3. Understand the dynamic work environment and unique staffing needs of ED health care site and clinic
4. Utilizing computer software to prepare, change and update master schedule
5. Prepare reports and statistics regarding providers, shifts, hours, schedules, etc
6. Accountable for finding daily staffing solutions when gaps and vacancies arise.
7. Assists Credentialing functions.
8. Other duties as assigned

Education, Skills and Experience:
• High School diploma or GED required, Associates Degree a plus
• Previous medical staff scheduling strongly preferred
• Previous work skills typically acquired in health care organization setting, preferred

Core Competencies:
• Should possess outstanding communication skills and solid interpersonal skills as they interact with all levels in the organization on a daily basis
• Professional attitude proven record of delivering exceptional customer service and ability to negotiate difficult situations in a professional manner, at all times
• Flexible with last minute changes
• A friendly personality is a must
• Sets appropriate limits for work priorities and notifies supervisor of barriers and difficulties to meet deadline
• Maintains fair, professional standards when managing the needs of staff
• Ability to meet and comprehend scheduling and hours needed to meet job status and staffing requirements; interpret rules and policies as it relates to work schedules (holidays, PTO, leave of absence, and work hours).
• Ability to accurately calculate staffing hours
• Working ability in use of scheduling software and other computer programs

Scheduling & Staffing Specialist:
• Ability to work independently or with others in a fast-paced environment with constant interruptions
• Ability to multi-task priorities, organize, great attention to detail, and ability to use critical thinking skills and meet assigned deadlines
• Perform day-to-day administrative tasks such as maintaining information files and processing paperwork
• Develop and maintain constructive and cooperative working relationships with others, and maintaining them over time
• Attends and actively participates in required meetings
• Verifying the accuracy of invoices and other accounting documents or records
• Demonstrated competency to prepare accurate and concise reports
• Commitment to confidentiality, exercise extreme discretion and high professional ethical standards.

Performance Standards:
• Meet annual performance evaluation objectives.
• Support Employer's mission at all times.
• Demonstrate commitment to high professional ethical standards.
• Display leadership in position.
• Development of new or improved operational practices.
• Maintain and enhance when appropriate the distribution and flow of information and information management.
• Attendance and dependability.
• Adherence to confidentiality standards.
Performance Values Core Competencies:
• Problem Solving (Judgement)
• Communication
• Technical Skills and Knowledge
• Integrity
• Quality and Productivity
• Customer Satisfaction
• Teamwork and Collaboration
• Good Corporate Citizenship
• Diversity and Inclusion
• Employee Engagement

Equipment/Software/Systems Used:
• Proficient in navigating applications and scheduling software, experience with Qgenda a plus.
• Ability to troubleshoot basic computer and software issues.
• Intermediate level for Microsoft Office Suite (Outlook, Word, Excel, TEAMS and Power Point).
• Familiarity and ability to use office equipment: Copier, scanner, calculator, telephone.

About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.