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FT Bookstore Assistant Manager

4 months ago

Smithfield, United States Johnston Community College Full time

Description

Summary

To oversee front of house operations and supervise, coordinate assigned activities within the store with other departments and the general public and to provide highly responsible assistance to the Bookstore Manager.

Knowledge & Responsibilities

Essential Duties and Responsibilitiesinclude the following. Other duties may be assigned.

* Assist the Bookstore Manager with the day-to-day duties of the college store and service levels, policy administration, supervision, information systems, public relation activities and related matters.
* Ensures compliance with college policies and procedures related to store security, the staff and merchandise.
* Interfaces with students, faculty, staff, notifies Manager of complaints and escalated issues in a timely and satisfactory manner
* Works with the Manager on making sure that store markups, markdowns are up to date.
* Monitoring cash procedures, payables and receivables.
* Answers routine inquiries and handles escalated complaints
* Interfaces with campus security regarding store security, employees, customers or store assets as well as ensures the safety of college funds, assets, personnel, customers and property and adherence of policies
* Maintains cash register system, and bookstore website.
* Works with the manager researching publisher materials to determine availability, price, and shipment of book orders.
* Works with the manager to make sure that books and supply inventory are up to date.
* Performs other duties as assigned.

Supervisory Responsibilities: None

Minimum & Preferred Qualifications

QualificationsTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

* Operational characteristics, services and activities of a community college bookstore.
* Modern and complex principles and practices of purchasing and sales.
* Principles of supervision, and training.
* Pertinent federal, state and local laws, codes and regulations.
* Basic principles of mathematics and accounting.
* Principles and practices of inventory control.
* Customer relations techniques and methods.
* Procedures and practices involved with handling money, issuing receipts and balancing a cash drawer.

EducationMinimum: High School Diploma, GED or higher with experience in related field.

Experience Minimum: One (1) to three (3) years retail supervisory experience with preference given to college or retail bookstore experience.

Additional Information

Language Skills

* Ability to read and comprehend simple instructions, short correspondence, and memos.
* Ability to write simple correspondence.
* Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills

* Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Reasoning Ability

* Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
* Ability to deal with problems involving a few concrete variables in standardized situations.

Computer Skills

To perform this job successfully, an individual should have knowledge of Microsoft Office including Excel and Word.

Certificates, Licenses, Registrations

* None

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee must be able to communicate effectively. The employee must be able to meet mobility requirements and be able to occasionally move materials of up to 10 pounds. Must be able to access print material and utilize the information effectively.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment can be moderate