AM Lobby Attendant

1 month ago

Kansas City, United States Hyatt Hotels Corp. Full time

Setting the standard for grand hospitality, Hotel Kansas City has delivered an experience like no other since its opening in late 2020. Named one of the "Best New Hotels in the World" by Travel Leisure, and Kansas City's newest #1 Hotel on TripAdvisor, guests can indulge in Victorian-inspired guest rooms merged with modern twists, preserved touches like hand-hewn walnut and stained glass windows, and multiple show-stopping food and beverage outlets. Centrally located in the historic Kansas City Club Building, the hotel is only steps away from the city's best nightlife, restaurants, and shopping.

Job Overview

A Lobby Attendant is responsible for cleaning and maintaining all public areas in impeccable condition to create a clean and comfortable experience for our guests.

Essential Responsibilities

* Thoroughly clean sinks, toilets, urinals, mirrors, countertops, walls, vents, and floors with specifically assigned cleaning agents. Dispose of trash.
* Dust all furniture and pictures, clean all windows and glass, and vacuum public areas. Sweep and mop public areas.
* Vacuum and dispose of trash in office areas.
* Polish fixtures.
* Vacuum, sweep and mop elevators.
* Maintain a vacuumed or mopped appearance in stairwells.
* Clean outside ashtrays.
* Clean guest rooms when needed.
* Assist in the delivery of guest requests.
* Attend all mandatory meetings.
* Provide general public assistance, instruction and/or guidance for guests and colleague safety in the event of an emergency.
* Keep work area neat and organized.
* Performs daily turndown process.
* Reports Lost and Found items to the Housekeeping Leader ensuring to bag the item and record the location item was found, date, and a description of the item found.
* Report any damaged or missing items to the Housekeeping Leader.
* Report any suspicious looking persons or activity to the Housekeeping Leader.

Other tasks as assigned by the Director of Housekeeping and Director of Rooms.

* A true desire to satisfy the needs of others in a fast paced environment.
* Refined verbal and written communication skills
* Ability to lift, pull, and push a moderate weight

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