Housekeeping Room Attendant

2 weeks ago

Kansas City, United States HYATT Hotels Full time

Setting the standard for grand hospitality, Hotel Kansas City has delivered an experience like no other since its opening in late 2020. Named one of the "Best New Hotels in the World" by Travel + Leisure, and Kansas City's newest #1 Hotel on TripAdvisor, guests can indulge in Victorian-inspired guest rooms merged with modern twists, preserved touches like hand-hewn walnut and stained glass windows, and multiple show-stopping food and beverage outlets. Centrally located in the historic Kansas City Club Building, the hotel is only steps away from the city's best nightlife, restaurants, and shopping.In addition to the hotel's 144 guest rooms are the Town Company restaurant; Nighthawk, a live music cellar cocktail bar; and a lobby lounge and bar that will bring locals and guests together for impromptu mingling. For the event minded guests, there will be 20,000 feet of meeting space that includes impressive historic ballrooms and a 3,000 square foot rooftop event patio. We offer excellent benefits Free room nights, Discounted and Friends & Family Room Rates Medical, Prescription, Dental and Vision Insurance at 30 days Life and Disability Insurance 401K with company match Generous Paid Time Off Paid Family Bonding Time and Adoption Assistance Employee Stock Purchase Plan Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more Tuition Reimbursement program Discounted parking A Room Attendant is responsible for cleaning and supplying guest rooms and designated facilities with items needed for pleasant and comfortable experience. Essential Responsibilities Receives assignments from the Housekeeping Leader Thoroughly clean the guest room to prescribed standards using only company approved chemicals and cleaners. Prioritize scheduled rooms to be cleaned based upon assignments of group rooms or early arrivals. As a standard, checked out rooms should be cleaned before stay-over rooms. Communicates with applicable colleagues the status of rooms that differ from the room assignment sheet. Examines rooms, halls, and lobby to determine need for repairs or replacement of furniture or equipment, and makes recommendations to supervisor or manager. Inventories and stocks the room attendant cart at mid-day and at the end of the shift. Reports Lost and Found items to the Housekeeping Leader ensuring to bag the item and record the room number, date, and a description of the item found. *Staring rate for this position is $16.50* Six (6) months to one (1) year of cleaning experience in housekeeping or janitorial services preferred. Knowledge of chemical cleaning agents and operation of various cleaning equipment. Interaction/Skill Set: High school diploma or GED equivalency preferred, but not necessary. Ability to read and recognize room/suite numbers. Ability to be under and follow directions, and perform job functions with limited supervision. Read English fluently. Ability to communicate effectively with the public and other colleagues verbally or in written form. Ability to learn, follow, and enforce standards for cleanliness as they apply to all aspects of guest rooms. Ability to follow all safety procedures/standards and able to recognize and act in emergency situations.

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