Student Assistant
21 hours ago
Classification Title:
STU AST - NON CLERICAL & ADMIN
Job Description: The student assistant provides key support in managing knowledge bases associated with programs, products, and course offerings supported by the Advising and Learner Support team. This role includes attending Literacy Matrix and Literacy Micro-Credential meetings, updating Literacy-products-related SOPs and knowledge bases, and supporting the Advising and Learner Support team by updating canned responses and templates in systems such as Excel and Salesforce. The Student Assistant will focus on managing information from the Literacy Matrix and Literacy Micro-Credential components, occasionally supporting the Literacy Coaching courses, ensuring course materials are accessible, relevant, and up-to-date. This role is essential to the smooth operation of program-, product-, and course-related tasks and enhances the quality and consistency of support materials for users.
ESSENTIAL FUNCTIONS OF THE JOB:
SOP and Content Updates:
* Updates Literacy SOPs and knowledge bases, ensuring documentation remains current and accessible.
* Assists with maintaining canned responses and template updates in Excel and Salesforce to ensure accurate information is available for support agents.
Collaboration with Higher Level Associates:
* Works closely with the Tier II Agents and Lastinger Associates to support program, product, and course management initiatives.
* Ensures alignment with best practices in content management and updates.
Tier I Agent
* Working on Freshdesk responding to tickets as needed
* Have the option of have 1 scheduled shift on the calendar
Course Management and Literacy Support:
* Attends Literacy program meetings, including matrix and micro-credential discussions, and provides input on program-, product-, and course-related updates. This information will inform their SOPs, knowledge bases, canned responses, and impact the updates agents receive daily.
* Attend Literacy Coaching meetings as needed.
Other Duties as Assigned
Assigned hours within Monday-Friday, with occasional flexibility to attend meetings or assist with
urgent updates.
Expected Salary:
$15.00/ hour
Minimum Requirements:
* This position is open to all students who are eligible to work on campus and will be employed through student Other Personnel Services (OPS) and must maintain a minimum 2.0 grade point average. Registered students are employed on a part-time basis, up to 20 hours per week.
Preferred Qualifications:
* Experience in educational course management or support roles.
* Proficiency in using Excel or other content management tools.
* Currently enrolled as a student, preferably in a field related to Education, Information Science, or Communications.
* Experience with documentation management or content support.
Special Instructions to Applicants:
In order to be considered, you must upload your cover letter and resume. A criminal background check is required.
Application must be submitted by 11:55 p.m. (ET) of the posting end date.
Health Assessment Required: No
-
Assistant Director, Student Life
23 hours ago
Gainesville, United States University of Florida Full timeClassification Title: Assistant Director, Student Affairs Job Description Over the last several years, the University of Florida Levin College of Law has expanded our national profile through a number of strategic initiatives. The changes at the school have been recognized by U.S. News & World Report and other publications. To continue our success, we are...
-
Acquisition Intern
4 weeks ago
Gainesville, United States University of Florida Full timeClassification Title: Student Assistant - Clerical & Admin Job Description: The Acquisitions Intern assists the Acquisitions department of the State University System Press (University Press of Florida) and works on book projects at all stages of the Intern, Acquisition, Assistant, Student, Education, Business Services
-
Assistant Director, Student Life
23 hours ago
Gainesville, United States University of Florida Full timeClassification Title: Assistant Director, Student Affairs Job Description Over the last several years, the University of Florida Levin College of Law has expanded our national profile through a number of strategic initiatives. The changes at the scho Director, Assistant, Student, Support, Education
-
Student Assistant
24 hours ago
Gainesville, United States University of Florida Full timeClassification Title: Student Assistant Job Description: Lab bench work - genotyping Processes to give accurate genotype from animal tissue. Collect and process tissue for DNA and RNA extractions to use for PCR and RT-PCR. Use genotyping equipment an Lab Technician, Technician, Assistant, Lab, Lab, Student, Healthcare, Education
-
Federal Student Assistant
18 minutes ago
Gainesville, Florida, United States University of Florida Full timeThe University of Florida seeks students to fill the role of Student Operations Support Specialist, a vital position within the Division of Enrollment Management. This opportunity allows students to gain valuable experience while supporting operations in various capacities.Key Responsibilities:Conduct thorough inventory checks to ensure accurate stock levels...
-
Acquisition Intern
3 weeks ago
Gainesville, United States University of Florida Full timeAcquisition Intern - Student Assistant Job no: 533616 Work type: Student Ast Location: Main Campus (Gainesville, FL) Categories: Communications/Public Relations/Marketing Department:47002000 - UP-ACQUISITIONS Classification Title: Student Assistant - Clerical & Admin Job Description: The Acquisitions Intern assists the Acquisitions department of the State...
-
Marketing Intern
4 weeks ago
Gainesville, United States University of Florida Full timeJob Description: Researches sales and marketing leads and creates mailing lists for book promotions; Creates promotional emails and processes new subscribers for the Press email marketing program; Writes and proofreads promotional copy, press releases, and social media content; Implements social media campaigns using X, Facebook, Threads, and...
-
Acquisition Intern
4 weeks ago
Gainesville, United States University of Florida Full timeClassification Title: Student Assistant - Clerical & Admin Job Description: The Acquisitions Intern assists the Acquisitions department of the State University System Press (University Press of Florida) and works on book projects at all stages of the acquisitions process, and performs other clerical duties as assigned. Excellent written communication skills...
-
Federal Work Study-Student Assistant
24 hours ago
Gainesville, United States University of Florida Full timeClassification Title: Federal Work Study-Student Assistant Job Description: Asset Management and Construction Accounting are seeking Federal Work Study Students to assist with the record keeping and management of UF owned property and construction pr Assistant, Student, Education
-
Student Assistant
23 hours ago
Gainesville, United States University of Florida Full timeClassification Title: Student Assistant Job Description: Lab bench work - genotyping Processes to give accurate genotype from animal tissue. Collect and process tissue for DNA and RNA extractions to use for PCR and RT-PCR. Use genotyping equipment and software. Microscope-work, cell sample imaging and scoring. Brain mounting on microscope slides. Nano...
-
Student Assistant
23 hours ago
Gainesville, United States University of Florida Full timeClassification Title: STU AST - NON CLERICAL & ADMIN Job Description: The student assistant provides key support in managing knowledge bases associated with programs, products, and course offerings supported by the Advising and Learner Support team. Support, Management, Assistant, Student, Salesforce, Technology
-
Federal Work Study
22 hours ago
Gainesville, United States University of Florida Full timeClassification Title: STU AST- NON CLERICAL & ADMIN Job Description: The Division of Enrollment Management is seeking student employees to assist in Operations performing the following duties: - Conduct inventory checks and fulfill supply requests - Operations, Assistant, Student, Operation, Manufacturing, Education
-
Gainesville, United States University of Florida Full timeClassification Title: STAS- Part Time Job Description: This student will be responsible for supporting the Administrative/Personnel Management functions within the Advising and Learner Support team. This individual assists with tracking Agent performance metrics, managing essential administrative forms, and supporting the SEAPCA; a training program focused...
-
Part-time Student Assistant
1 day ago
Gainesville, United States University of Florida Full timeClassification Title: Part-time Student Assistant - Teaching Lab Prep Room Job Description: The Department of Microbiology and Cell Science seeks candidates to serve as support staff in the teaching laboratory. This is a part time, renewable position with an open start date. Responsibilities of this position include: * Preparing and maintaining live...
-
Director of Student Affairs Operations
2 hours ago
Gainesville, Florida, United States University of Florida Full timeJob Title: Director of Student Affairs OperationsAbout Us:The University of Florida is a world-renowned institution committed to academic excellence, innovative research, and community engagement. Our university has a long history of expanding its national profile through strategic initiatives.Compensation:This full-time position comes with an estimated...
-
Federal Work Study
22 hours ago
Gainesville, United States University of Florida Full timeClassification Title: Federal Work Study- STU AST - NON CLERICAL & ADMIN Job Description: The DRC Testing proctors are responsible for following and implementing the DRC Testing Office policies and procedures, proctoring and prepping accommodated exams, maintaining exam security, assisting with student and faculty inquiries, troubleshooting errors, and...
-
BHOM Porter
4 months ago
Gainesville, United States B.HOM Student Living Full timeJob Details Porter BHOM Student Living has an established foundation of experience, resources and partnerships which we acquired over the course of our 37-year history. At BHOM, we understand that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members. We continue...
-
Student Financial Aid Coordinator I
2 months ago
Gainesville, United States University of Florida Full timeJob Description: The Office for Student Financial Aid and Scholarships (SFA) in the Division of Enrollment Management is looking for a dedicated and detail-oriented individual to join our team as a Student Financial Aid Coordinator I. In this role, you will play a critical role in verifying and awarding financial aid programs, ensuring that students...
-
Dental Assistant I or Dental Assistant II
3 weeks ago
Gainesville, United States University of Florida Full timeDental Assistant I or Dental Assistant IIJob no: 529049 Work type: Staff Full-Time Location: Main Campus (Gainesville, FL) Categories: Allied Health, Veteran's Preference Eligible, Dentistry Department:34010308 - DN-STUDENT CLINICAL TEAMSClassification Title:Dental Assistant I or Dental Assistant IIJob Description: STUDENT SUPPORT: Maintain optimal working...
-
Dental Assistant I or Dental Assistant II
1 week ago
Gainesville, United States University of Florida Full timeDental Assistant I or Dental Assistant IIJob no: 527991 Work type: Staff Full-Time Location: Main Campus (Gainesville, FL) Categories: Allied Health, Veteran's Preference Eligible, Dentistry, Health Care Administration/Support Department:34010308 - DN-STUDENT CLINICAL TEAMSClassification Title:Dental Assistant I or Dental Assistant IIJob Description:UF,...