Phone Operator| FT| Rhode Island Convention Center

4 weeks ago


Providence, United States AEG Full time
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.

Overview

THe Phone Operator represents the RICC and AMP both in person and on the phone as initial contact for prospective clients, guests, the general public, and company inquiries. The Phone Operator will also assist guests with event questions, information and route necessary calls to appropriate personnel.

This position pays a wage of $20-$22 per hour.

Job Expires: 8/1/24

Benefits: PT include 401k and 401K matching.

Responsibilities
  • Answer incoming calls to the AMP.
  • Assist with guest or clients with general questions and inquiries.
  • Daily process incoming mail; sort, open and distribute to various departments
  • Perform filing or other office related work
  • Provide excellent customer service assistance to internal and external clients

Qualifications
  • High school diploma or equivalent preferred
  • Ability to work independently and as part of a team
  • Ability to work in a high pressure, fast paced environment
  • Ability to work flexible schedule including nights, weekends and holidays, as events require
  • Ability to multi-task while maintaining strong attention to details
  • Exceptional customer service skills-professional, outgoing and friendly demeanor
  • Ability to communicate clearly and concisely both orally and in writing in the English language.
  • Excellent computer, typing, data-entry skills in a Windows format. Experience with Microsoft Word, Excel and Outlook.


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