Dispatcher

1 month ago

Bainbridge, United States Cooper's Plumbing & Air Full time

Do you love being in the middle of all the action? Are you organized and enjoy coordinating multiple tasks at once? Then we have a golden opportunity for you We are a business seeking a Dispatcher to join our thriving company.

Who we are:

Cooper's Plumbing & Air is a great place to work We look for individuals who approach their work with a sense of pride and professionalism. In addition, we strive to hire people who enjoy providing friendly, professional service, and who believe in doing the right thing for our customers - every time. We are currently looking for a Dispatcher to join our team serving Southwest Georgia, Tallahassee, and surrounding areas.

We are looking for an organized, efficient Dispatcher with an eye for detail and a high level of accuracy. The successful Dispatcher is professional and courteous, a skilled multi-tasker with excellent time management, computer, and communication skills.

What We Offer:

* Competitive salary - $20 + per hour
* Great Pay
* Competitive Pay & Benefits
* Hourly + plus incentives
* Medical, Dental & Vision
* 401k
* Paid Time Off & Paid Holidays

Requirements:

* Task-oriented with the ability to multitask in a busy environment
* High level of accuracy and efficiency
* Exceptional verbal and written communication skills
* Goal-driven to meet daily performance commitments
* Willingness to constantly learn and grow
* Proficient in Microsoft Office
* Plumbing knowledge is a plus, but not required.

Responsibilities:

* Dispatch technicians to service and maintenance calls
* Utilize a courteous and pleasant demeanor to ensure the customer is satisfied and that all needed information is received during the call
* Manage the dispatch board to keep field personnel on the move and generate revenue
* Help the field team by taking detailed notes for service calls and entering them into our system
* Get to know your technicians', likes and dislikes, closing ratios, licenses, communication skills, and more to help them be successful
* Answer customer questions
* Impact the company's bottom line by problem-solving and turning frustrated clients into repeat customer

We are an equal-opportunity employer

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