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Front Desk Attendant and Guest Services

3 months ago

Ellisville, United States Hair Saloon HS001 Full time
We are hiring a part-time Front Desk Attendant for evening and Saturday shifts. 
 
Benefits/Perks
  • Hourly wage
  • Great hours (we’re closed on Sundays)
  • Paid vacations and holidays
  • Health insurance
  • Dental Insurance
  • Vision Insurance
  • Term life insurance + additional life insurance available
  • Retirement savings with employer match
  • Discount on services and retail
 
Company Overview
For over 25 years, Hair Saloon for Men has worked to provide an exceptional grooming experience for men and young men in the communities we serve. We are driven by our values of:
  1. Striving for personal excellence
  2. Being a steward of good
  3. Serving others first
  4. Being passionate
  5. Being humble
  6. Being honest
  7. Taking responsibility
  8. Going the extra mile
We’re a team committed to creating loyal clients with a grooming experience tailored to helping men become better versions of themselves. Get rewarded for your extraordinary effort, talent, and exceptional customer service, and take your career to new heights as a member of the Hair Saloon team. We provide a solid foundation upon which to grow your career. 

 
Job Summary
The Front Desk Attendant, or Saloon Coordinator, position, is the front line of service at Hair Saloon. You will provide the first and last impression for our guests, managing their experience from the time they arrive until they leave. A Saloon Coordinator is NOT a receptionist. You’re charged with delivering a first-class guest experience to men of all ages, delivering on our promise of unparalleled customer service. Successful Saloon Coordinators realize that the “little things” are not little things. You bring great attention to detail, appreciate loyalty, and take responsibility for building meaningful relationships with the clients you meet and team members you work with each day.  

 
Responsibilities 
  • Understand and follow Hair Saloon's standard operating procedures
  • Manage the guest experience
  • Provide and deliver a first-class guest experience to Hair Saloon standards
  • Comfortably use a computer and handle client transactions using a computer-based POS system
  • Manage guest traffic, including answering phone calls, booking appointments, and following guest check-in and check-out procedures 
  • Comfortably manage and following cash procedures
  • Manage the “front of the house”, keeping the Saloon orderly and clean
  • Build meaningful relationships with both guests and team members 
 
 Qualifications
  • You are 16 years of age or older.
  • You love showing up, doing and looking your best, and feeling good at the end of the day for what you accomplished.
  • You’re high-energy, service-oriented, and ready to learn.
  • No previous experience necessary.
 
 Compensation
  • Guaranteed hourly wage

All associated locations are independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchisee. All inquiries about employment at this franchise should be made directly to the franchisee, and not to Hair Saloon Corporate.

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