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Shift Manager

4 months ago

Bismarck, United States Jimmy John's Gourmet Sandwiches Full time

Manages a staff of approximately 3 to 15 employees. Assigns, oversees and evaluates work. Recommends promotion,

transfer, or termination of employees based on performance

* Provides on-the-job training for new employees
* Delegates and is responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and

paper supplies for the unit to ensure a minimum loss from waste or theft

* Assists in the supervision of the preparation, sales, and service of food
* Forecasts food items. Estimates what amount of each food item will be consumed per shift
* Supervises food preparation and service operation while on duty. Assists in-shoppers during rush periods to ensure

the maintenance of restaurant efficiency

* Assists in-shoppers in greeting customers, taking orders, using the cash register, assembling order and checking for

completeness and correctness

* Ensure that every customer receives world-class customer service
* Route deliveries and serve drivers to maximize delivery business and speed
* Completes daily food preparation (opening procedures, meat and vegetable slicing, bread production)
* Completes Closing Procedures
* Executes systems and procedures with 100% completeness and integrity
* Completes daily and weekly paperwork
* Responsible for 100% of the cash drawers at all times during the shift
* Receives and stores product
* Audits previous shift's systems and procedures for 100% integrity and completeness
* Complete preventive maintenance and upkeep on store's equipment and supplies
* Performs other related duties as required
* Acts and speaks in a professional manner
* Treats everyone they encounter with respect

Requirements:

Must be able to read and write and communicate in English

* Ability to establish priorities, work independently, and proceed with objectives with minimal supervision
* Ability to handle and resolve customer threats and issues
* Ability to handle and resolve employee issues
* Skills to use a personal computer and various software packages (Word/Excel)
* Ability to handle stress and high-volume operations

Company Introduction

We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh