Scheduler

1 month ago

Cincinnati, United States Southwest Ohio Regional Transit Authority - Metro Full time

Metro is seeking a Scheduler that will be responsible for executing the scheduling functions to ensure that service is provided in a safe, efficient, and cost effective. Scheduling responsibilities include the development and maintenance of fixed route schedules, operator work assignments, and route and system level analysis.

JOB DUTIES

* Research and analyze routes, running times, passenger loads, schedule efficiency and service effectiveness.
* Perform ride checks, corner checks, and trail checks as required.
* Perform field assessments to confirm running time assumptions as required.
* Conduct field assessments of bus stop conditions, locations, and amenities.
* Calculate and report vehicles, miles, hours, and trips operated for new and existing schedules.
* Determine daily vehicle and peak hour service requirements.
* Develop deadhead routing and running times.
* Prepare schedule headways, block paddles, run-cut summaries, run assignment lists, and garage boards.
* Compile data, prepare route summaries and descriptions of service changes.
* Distribute schedules and scheduling related data, including route turn sheets, as required.
* Perform functions associated with computerized schedule making, run cutting, and preparation of operator work assignments. Develop cost effective run-cuts.
* Resolve scheduling related customer service issues. Review turn lists and public schedules for completeness and accuracy.
* Complete special projects as assigned, including preparing routing and scheduling for special services.
* Participate and assist in the planning and development of transit service.
* Facilitate the development of strategies to meet or exceed organizational and department performance goals and objectives, monitor results, and recognize employee, department, and organization accomplishments.
* Model, facilitate and encourage exemplary internal and external customer service, open communication, collaboration, participation, and professional development among staff.
* Provide a positive work environment that does not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran.
* Ability to work in compliance with Metro's safety and security policies.
* Other duties and projects as assigned.

QUALIFICATIONS

* Able to multi-task, plan and measure results, create and analyze data, excellent computer skills, accuracy and attention to detail, excellent project management skills
* Degree (four-year college or university) or minimum 10 years experience in transit planning, transit operations, or related field.
* Three to seven years related experience.
* Knowledge of automated planning and scheduling applications.
* Working knowledge of GIS.
* Proficiency with Microsoft work environment including word processing, spreadsheets, presentations, internet, and email.

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