![Service Corporation International](https://media.trabajo.org/img/noimg.jpg)
Service Support Specialist
4 weeks ago
Our associates celebrate lives. We celebrate our associates.
Consider the possibilities of joining a Great Place to Work
This role provides exemplary customer service in all areas of helping client families following the loss of a loved one. A sense of urgency, empathy, attention to detail and strong communication skills are required to succeed and fulfill customer needs. The Specialist works closely with funeral directors and location managers to ensure all arrangements are initiated and completed.
JOB RESPONSIBILITIES
* Meets regularly with Funeral Director(s) to ensure customer needs are met
* Frequently communicates with families to coordinate activities
* Takes first calls and dispatches removal teams
* Collects vital information, files death certificates and insurance claims
* Schedules appointments for Funeral Directors
* Designs and prints memorials; creates, scans, and corrects arrangement documents
* Orders merchandise, flowers, urns
* Schedules services including coordinating with churches, cemeteries and staff
* Assists with setting up funeral/visitation areas and take down
* Assists during funeral services and events
* May be required to ensure company vehicles are clean and fueled, prior to and after services
* Adheres to all Company and Regulatory requirements
* Performs other administrative duties for the location when time permits
MINIMUM Requirements
Education
* High School diploma or equivalent
Certification/License
* Good driving record and valid driver's license
Experience
* 2 years of experience in an office clerical or customer service capacity required
* Experience working in a customer-focused and fast-paced professional environment required
* Funeral industry experience preferred but not required
Knowledge, Skills and Abilities
* Strong knowledge of computers and software
* Above average communication skills
* High level of compassion and integrity
* Problem solving skills
* Ability to multi task and set priorities
* Ability to maintain confidentiality
* Ability to work beyond standard business hours including weekends
* Detail oriented
* Professional team player
* Pro-actively seeks out tasks
* Motivated, enthusiastic work ethic
Work CONDITIONS
When considering the work hours associated with this job, the following factors may apply:
Work Environment
* Mostly works indoors during all seasons and weather conditions
* Occasional work outdoors
* Limited amount of local and/or multiple location traveling required
* Professional dress is required when in contact with families
Work Postures
* Sitting continuously for many hours per day, up to 6 hours per day
* Occasional periods of time standing, up to 3 hours per day
* Climbing stairs to access buildings
Physical Demands
* Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
* Ability to lift up to 20 pounds
Work Hours
* Working beyond "standard" business hours as the need arises
Compensation:
Salary: $15.50/hr.- $19.55/hr.
Benefits:
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
Postal Code: 92020
Category (Portal Searching): Operations
Job Location: US-CA - EI Cajon
-
Customer Support Specialist
2 weeks ago
El Cajon, United States Answer California Full time**Immediately hiring Full Time Customer Support Specialists at Answer California!** What is a Customer Support Specialist? Our technology allows us to be a virtual extension of our client's teams and to make a direct impact on their everyday operations. If you're a strong typist who loves customer service and talking to people, this is the position for you!...
-
Customer Support Specialist
1 month ago
El Cajon, United States Answer California Full timeJob DescriptionJob DescriptionImmediately hiring Full Time Customer Support Specialists at Answer California!What is a Customer Support Specialist? Our technology allows us to be a virtual extension of our client's teams and to make a direct impact on their everyday operations. If you're a strong typist who loves customer service and talking to...
-
Customer Support Specialist
3 weeks ago
El Cajon, United States Answer California Full timeJob DescriptionJob DescriptionImmediately hiring Full Time Customer Support Specialists at Answer California!What is a Customer Support Specialist? Our technology allows us to be a virtual extension of our client's teams and to make a direct impact on their everyday operations. If you're a strong typist who loves customer service and talking to...
-
Full Time Customer Support Specialist
1 month ago
El Cajon, United States Answer California Full timeImmediately hiring Full Time Customer Support Specialists at Answer California! What is a Customer Support Specialist? Our technology allows us to be a virtual extension of our client's teams and to make a direct impact on their everyday operations. If you're a strong typist who loves customer service and talking to people, this is the position for you!...
-
AP Specialist
4 weeks ago
El Cajon, United States Johnson Service Group Full timeJob DescriptionJob DescriptionJohnson Service Group, a nationally award winning staffing firm, is looking to hire an Accounts Payable Specialist for a high growth engineering firm in San Diego.Responsibilities:Manage a high volume of invoices weekly, primarily focusing on materials and overhead/utility expenses.Code invoices accurately to ensure precise...
-
Accounts Payable Specialist
2 weeks ago
El Cajon, United States Johnson Service Group Full timeJob DescriptionJob DescriptionJohnson Service Group, is looking to hire an Accounts Payable Specialist for a high growth engineering firm in San Diego.Responsibilities:Manage a high volume of invoices weekly, primarily focusing on materials and overhead/utility expenses.Code invoices accurately to ensure precise financial reporting.Conduct three-way matching...
-
Retail Service Specialist
4 weeks ago
El Cajon, United States Automobile Club of Southern California Full timeRetail Service Specialist We are looking for someone who will thrive in a sales and service environment. We’ll provide the training you need on an array of AAA products and services to interface with members with confidence. This training will help you meet your individual and team cross-selling and upselling goals. You’ll also have the opportunity to...
-
Retail Service Specialist
4 weeks ago
El Cajon, United States O'Reilly Auto Parts Full timeCompensation Pay Range:$16.00 - $22.00The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager. ESSENTIAL JOB FUNCTIONSLead store team members in...
-
Retail Service Specialist
1 month ago
El Cajon, United States Automobile Club of Southern California Full timeRetail Service SpecialistWe are looking for someone who will thrive in a sales and service environment. We’ll provide the training you need on an array of AAA products and services to interface with members with confidence. This training will help you meet your individual and team cross-selling and upselling goals. You’ll also have the opportunity to...
-
Operational Services Specialist
4 weeks ago
El Cajon, United States VLS Environmental Solutions, LLC Full timeVLS Environmental Solutions, LLC is the recognized industry leader in providing Environmental Solutions to our Industrial and Manufacturing clients. A financially stable company that has experienced significant organic and inorganic growth over the past several years, VLS offers the perks of a big company (competitive pay, great time off packages, and solid...
-
Operational Services Specialist
3 weeks ago
El Cajon, United States VLS Environmental Solutions, LLC Full timeVLS Environmental Solutions, LLC is the recognized industry leader in providing Environmental Solutions to our Industrial and Manufacturing clients. A financially stable company that has experienced significant organic and inorganic growth over the past several years, VLS offers the perks of a big company (competitive pay, great time off packages, and solid...
-
Retail Service Specialist
4 weeks ago
El Cajon, United States O'Reilly Auto Parts Full timeCompensation Pay Range: $16.00 - $22.00 The Retail Service Specialist will support the Store Manager and Assistant Managers in areas of sales, customer service, store appearance, and store operations. This position will also assume shift management responsibilities in the absence of Assistant or Store Manager. ESSENTIAL JOB FUNCTIONS Lead store team members...
-
Campus and Parking Services Specialist
4 weeks ago
El Cajon, United States GrossmontCuyamaca Community College District Full time**Campus And Parking Services Specialist** **R-02113** **San Diego County - District Office** Transforming lives through learning isn't just the vision of the Grossmont-Cuyamaca Community College District. It happens every day with our 30,000 students who take the first step in their higher education, become trained for a new career, or learn knowledge...
-
Customer Support Specialist
5 days ago
El Cajon, California, United States Veridiam Full timeVeridiam is a strategic manufacturing partner with over 60 years of experience serving the aerospace, industrial, medical, and nuclear markets. Our roots were formed in the exacting nuclear and aerospace industries, expanded into Medical where we have supplied critical components to a global customer base. We currently provide elegant solutions across a...
-
Peer Specialist
2 weeks ago
El Cajon, United States CRF Behavioral Healthcare Full time**UPCOMING CAREER FAIR! April 23, 2024, 10:30 am - 3:00 pm** Marina Village Conference Center - 1936 Quivira Way, San Diego, 92109 Come meet our hiring managers and learn about our opportunities at CRF! **Hours**: 20 hours per week; Wednesday - Saturday 4:00 pm to 8:00 pm **Pay Rate**: $18.82 per hour **Education**: High School diploma/GED...
-
Customer Support Specialist
2 months ago
El Cajon, United States Veridiam Full timeJob DescriptionJob DescriptionVeridiam is a strategic manufacturing partner with over 60 years of experience serving the aerospace, industrial, medical, and nuclear markets. Our roots were formed in the exacting nuclear and aerospace industries, expanded into Medical where we have supplied critical components to a global customer base. We currently provide...
-
Peer Specialist
2 weeks ago
El Cajon, United States CRF Behavioral Healthcare Full time**UPCOMING CAREER FAIR! April 23, 2024, 10:30 am - 3:00 pm** Marina Village Conference Center - 1936 Quivira Way, San Diego, 92109 Come meet our hiring managers and learn about our opportunities at CRF! **Hours**: 40 hours per week; Monday, Tuesday, Thursday, Friday, 9:00 am - 5:00 pm; Wednesday, 11:00 am to 7:00 pm **Pay Rate**: $21.46 to $22.60 per...
-
Family Support Partner
5 days ago
El Cajon, California, United States Home Start Full timeJob Description Job Description JOB DESCRIPTIONPosition: Family Support PartnerClassification: Non-ExemptSupervised by: Family Support Specialist SupervisorSupervises: N/AHome Starts vision is for every child to have a safe, stable, and nurturing home. Guided by our mission to assure the safety and resiliency of children by strengthening families and their...
-
Program Specialist
3 weeks ago
El Cajon, United States KinderCare Learning Companies Full timeFutures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. We pave the way for their lifelong learning journey...
-
Program Specialist
3 weeks ago
El Cajon, United States KinderCare Learning Companies Full timeFutures start here. Where first steps, new friendships, and confident learners are born. At KinderCare Learning Companies, the first and only early childhood education provider recognized with the Gallup Exceptional Workplace Award, we offer a variety of early education and child care options for families. We pave the way for their lifelong learning journey...