Benefit Programs Supervisor
4 weeks ago
A $3,500 hiring bonus is being offered for this position. Hiring bonuses shall only be for new hires of original employment or reemployment as defined in Human Resources Policy No. 5.0.
* $750 will be awarded in the first paycheck.
* $1,250 will be awarded upon completion of the six (6) month interim performance evaluation with an overall rating of "Meets Expectations".
* $1,500 will be awarded upon completion of the employee's one (1) year probationary period and a performance evaluation with an overall rating of "Meets Expectations".
The City of Virginia Beach Department of Human Services is seeking a Benefit Programs Supervisor to plan, organize and direct the activities of a unit within the financial services division; provide leadership and training to the staff within the program; manage personnel actions relative to the unit; evaluate unit performance; set and enforce objectives for quality and quantity of work produced; and maintain a cooperative working relationship with other agency programs and with community agencies and resources.
Duties:
* Provide leadership, direction, planning, monitoring and evaluation of work activities in order to manage the work of the unit.
* Transmit policy and other pertinent information to ensure that the staff maintains a working level of knowledge and skill; and prepare and implement unit operating procedures to ensure an effective workflow.
* Establish unit goals and objectives for the purpose of program planning and revision.
* Collect, evaluate and analyze data relative to unit operations and programs, and prepare special reports as requested in order to respond to management priorities and planning needs; and identify inconsistencies among the various financial services programs for management scrutiny.
* Teach skills in caseload management, organization and interviewing techniques to ensure that benefits are provided in an accurate and timely manner.
* Participate in the staff selection process to secure the most qualified staff replacements; and evaluate staff performance and manage personnel actions for merit increases, promotion, disciplinary action, demotion or dismissal.
* Participate in task forces, committees and professional groups in order to improve agency operation; and cooperate with community agencies in order to improve program effectiveness.
* Respond to community inquiries in order to educate the public in the services which the agency provides; and respond to concerns and complaints from citizens or officials in order to clarify policy and procedure.
The City offers a generous benefits package such as health, dental, life insurance, retirement, and savings plans.
Other key benefits include:
* Maternity/paternity and parental leave
* Leave donation program
* Tuition Reimbursement
* Employee Assistant Program
* Professional Development
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