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Server

4 months ago

Florence, United States City of Florence Full time
At The newly renovated World of Golf, we are looking for enthusiastic, dependable, and flexible individuals who will share a passion for servicing our guests in our new Tin Cup restaurant/patio

We are looking for experienced Servers to complete the roster of dining room staff and contribute to the overall excellence of our restaurant.

The person we are hoping to employ is first and foremost a skilled, organized, and team forward driven Server. We are looking for someone to work as a team player, follow instructions, and help us delight our customers with delicious food, amazing cocktails, a large variety of local & craft beers, & extensive bourbon menu. In addition to your serving prowess, outstanding communication, presentation and organizational skills are paramount.

A great candidate for this job is a person who is 21 years old or older, able to stand for long periods, has a high level attention to detail, someone who can keep their stations/tables organized and clean all while creating an engaging environment with our guests. We pride ourselves in our exceptional service, and we expect nothing less from our front line Servers.

Skills and Abilities Required (abbreviated list)

  • Provide guests with a memorable dining experience
  • Uphold our highest standards of hospitality by being welcoming, courteous, and professional toward the guests at all times
  • After completing our training program, servers will be expected to use their extensive food and beverage knowledge to provide the best service to our guests
  • Provide excellent service even while maintaining a full section
  • Execute quality steps of service in an efficient and attentive manner
  • Gather personal details about our guests to customize their future dining experiences
  • Continued growth of food and beverage knowledge during the course of employment

Qualifications

  • Previous restaurant experience in a full-service, high-volume environment is preferred
  • Passionate about going above & beyond expectations to provide every guest with a creative & tailored dining experience
  • Work well in a team environment
  • Display an attitude of servitude & urgency at all times
  • Maintain strong communication skills & demonstrate humility
  • We want you to be the kind of Server you'd want to have. After all, you know that having a great Server can make or break the experience. So keep that in mind, as it's your job to make all of our guests feel welcome, appreciated and looked after. Servers also ensure guest touch points are kept clean and sanitized; they create an exceptional dining experience so much so that the next time they return, they say, "We'd love to have [insert your name here] as our server. "

Major Responsibilities:

  • Treat customers in a respectful, courteous and equitable manner
  • Welcome and greet customers
  • Inform customers of seasonal specials and/or menu changes
  • Answer questions regarding the menu, food/beverage preparation, recipe ingredients, allergens, etc.
  • Handle special customer requests such as separate checks, etc.
  • Take food and beverage orders from customers; properly use the Point of Sale System (POS) to record orders
  • Serve food and beverages to customers in a timely and courteous manner using and following reference points
  • Maintain cleanliness and organization in service areas
  • Check with customers to ensure that they are enjoying their meal and take action to solve any problems that may have arisen
  • Anticipate the needs of customers and respond promptly to any requests or concerns
  • Ensure accuracy of customer check and promptly present check to customers approximately halfway through their meal
  • Ensure tables are bussed and set for customers, with routine assistance from Hosts and/or other co-workers
  • Thank customers and invite them to return
  • Accurately report all tip income on a daily basis
  • Check customers' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages in restaurants that serve alcohol.

Additional Server Responsibilities:

  • Perform on a regular basis a variety of tasks contemporaneously with the duties involving interaction with and direct service to customers (including, but not limited to, brewing coffee/tea, refilling ice, rolling silverware, sweeping service areas, pre-bussing and bussing tables, organizing server stations) or as directed by management.
  • Servers may be designated to come in for a reasonable amount of time immediately before the restaurant opens or to stay immediately after the restaurant closes for a reasonable amount of time to assist with opening/closing duties for shift readiness and other assigned tasks.
  • Perform other duties as assigned in support of successful/efficient restaurant operations and customer service.
  • Service Orientation - actively looks for ways to help people
  • Must be upbeat, outgoing, and positive
  • Able to work positively in a fast-paced environment
  • Excellent verbal communication and interpersonal skills
  • Punctual with regular and reliable attendance
  • Honesty and integrity
  • Must be 18 years of age/ 20 and a day to serve alcohol
  • Must be able to effectively communicate with customers, management and coworkers
  • Basic math (including the ability to make change), reading and writing skills
  • Multi-task oriented; ability to perform multiple job functions and take care of multiple tables at one time
  • Able to operate and enter information into POS systems or programs, and use other technical equipment
  • Follow workplace safety procedures, such as cleaning up spills, pouring coffee away from the table, etc.
  • Safety conscious - must understand and always follow the food safety program guidelines, including personal hygiene, sanitation, and proper safe food handling procedures and must complete company food handler training requirements.
  • Physical activity that includes continuous walking, standing, bending and lifting (up to 50 lbs)
  • Moderate exposure to extreme temperatures
  • Must report to work in a neat, clean uniform and present a well-groomed, hygienic appearance
  • Must wear slip resistant shoes and apron at all times

Benefits:

  • Competitive Pay up to $7.00/hr (not including tips) depending on experience
  • One complimentary meal per shift
  • Flexible Scheduling
  • Extensive Training

EOE

Applicants must include an application.

Add "apps.bamboohr.com" to your email contact list so you make sure to receive emails regarding your application.