Vice President, Client Service Manager II

3 weeks ago


Uniondale, United States The Bank of New York Mellon Full time

Vice President, Client Service Manager II

Bring your ideas. Make history. 

BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital. 

With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about. 

We're seeking a talented Vice President, Client Service Manager II to join our Client Services team. This role is located in Uniondale, NY.

In this role, you'll make an impact in the following ways: 

* Manages multiple client service teams responsible for providing quality support to clients with transactions and resolving operational issues on a daily basis.
* Maintains familiarity with industry best practices Develops and maintains policies and procedures for teams managed.
* Sets metrics and goals to ensure continuous process improvement and optimal client satisfaction.
* Resolves highly complex or non-routine client issues or inquiries as needed.
* Maintains relationships with business teams to report client trends and needs.

To be successful in this role, we're seeking the following: 

* Bachelors degree or the equivalent combination of education and experience is required with an MBA preferred.
* 5-7 years of total work experience with at least 0-1 years of management experience preferred.

 

At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards: 

* Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion 
* Bloomberg's Gender Equality Index (GEI)
* Human Rights Campaign Foundation, 100% score Corporate Equality Index
* Best Places to Work for Disability Inclusion, Disability: IN - 100% score 
* 100 Best Workplaces for Innovators, Fast Company
* CDP's Climate Change 'A List'

Our Benefits: 

BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. 

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

 

 

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.

Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.



  • Uniondale, United States BNY Mellon Full time

    Vice President, Client Service Manager II Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the “bank of...


  • Uniondale, United States BNY Mellon Full time

    Vice President, Client Service Manager IIBring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of...


  • Uniondale, NY, United States BNY Mellon Full time

    Overview Vice President, Client Service Manager II Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the...


  • Uniondale, United States The Bank of New York Mellon Full time

    Bring your ideas. Make history.  BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work...


  • Uniondale, United States BNY Mellon Full time

    Bring your ideas. Make history. BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work...

  • Plumber II

    7 days ago


    Uniondale, United States Service Experts Full time

    Position Title: PlumberII Reports To: Field Supervisor or General Manager Status Full-time, Regular position Category Plumbing Location Name Stan gelber & Sons Service Experts Location Address 1079 Front St, Uniondale, NY 11553 Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our...

  • Leasing Agent

    1 week ago


    Uniondale, United States Real Property Management Landmark Full time

    Benefits: Flexible schedule Free uniforms Opportunity for advancement Paid time off Bonus based on performance Competitive salary At Real Property Management, our proven experience and industry leadership have given us the edge in developing top-tier property management professionals. As a franchisee of one of the largest...

  • Facilities Manager

    2 days ago


    Uniondale, United States CSG Talent Full time

    Job Advertisement: Facilities ManagerLocation: Uniondale, NYTitle: Facilities ManagerReports to: Senior ManagementDirect Reports: DirectorPosition Summary:We are seeking a proactive and experienced Facilities Manager to lead and manage specific teams within our facilities organization. This role is crucial in ensuring the smooth day-to-day functioning of our...

  • Facilities Manager

    16 hours ago


    Uniondale, United States CSG Talent Full time

    Job Advertisement: Facilities ManagerLocation: Uniondale, NYTitle: Facilities ManagerReports to: Senior ManagementDirect Reports: DirectorPosition Summary:We are seeking a proactive and experienced Facilities Manager to lead and manage specific teams within our facilities organization. This role is crucial in ensuring the smooth day-to-day functioning of our...

  • District Manager

    1 week ago


    Uniondale, United States Imperial Cleaning Company Full time

    Overview: Imperial Cleaning is one of the largest independently owned cleaning companies in the nation, providing professional cleaning services to Retail, Offices, Medical Facilities, Schools, Commercial Buildings, Financial Institutions, Municipalities, and more for over 25+ years. Now over 1,000 employees strong, and with consistent double-digit sales...

  • Senior Tax Manager

    13 hours ago


    Uniondale, United States Baker Tilly US, LLP Full time

    Overview Baker Tilly US, LLP (Baker Tilly) is a leading advisory CPA firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world’s leading financial centers – New York, London, San Francisco, Los Angeles and Chicago. Baker Tilly is an independent member of Baker Tilly International, a...

  • Senior Tax Manager

    1 day ago


    Uniondale, United States Baker Tilly US, LLP Full time

    Overview: Baker Tilly US, LLP (Baker Tilly) is a leading advisory CPA firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the worlds leading financial centers New York, London, San Francisco, Los Angeles and Chicago. Baker Tilly is an independent member of Baker Tilly International, a...

  • Air Import Agent

    1 month ago


    Uniondale, United States Expeditors International Full time

    **Air Import Agent - Customer Service** * F8, 800 RXR Plaza, Uniondale, NY 11553, USA * Full-time **Company Description** Were not in the shipping business; were in the information business -Peter Rose, Expeditors Founder As a Fortune 500 company, Expeditors employs more than 18,000 trained professionals in a worldwide network of over 350 locations across...


  • Uniondale, United States ASB Resources Full time

    Job DescriptionJob DescriptionOur client seeks an experienced Litigation Support/eDiscovery Project Manager to join their team.This hands-on position will provide litigation technology support, database management, eDiscovery project management, and training to legal staff and clients. It will be based in Uniondale, NY, but will support personnel in all...


  • Uniondale, United States Res-Care, Inc. Full time

    Our Company PharMerica Overview Our Pharmacy group focuses on providing exceptional customer service and meeting the pharmacy needs for hospitals, rehabilitation hospitals, long-term acute care hospitals, and other specialized care centers nationwide. If your passion is service excellence and top-quality care come join our team and apply...

  • Project Manager

    3 weeks ago


    Uniondale, United States Trandon Associates Full time

    Job DescriptionJob Description The Project Manager will be responsible to assist the SVP, Construction - Asset Management with the site inspections and monitoring of the construction/renovation projects, as well as all aspects of the draw requisition process. Essential Job Functions (Duties/Responsibilities) The Project Manager, Asset Management will have...

  • Managing Attorney

    17 hours ago


    Uniondale, United States Ascendion Full time

    Are you an experienced trial attorney ready to manage a team of litigators at one of New Yorks top PI/Med Mal/Liability firms? My client is currently seeking a career-driven Litigation Attorney Manager to join the team!They have a great Manager that will be retiring in 12-18 months so they are wanting to bring on his replacement and their goal is for this...


  • Uniondale, New York, United States teamworkonline Full time

    BSE Global ("BSE") is a multifaceted sports and entertainment business that brings people together to experience music, sports, and culture through our teams and venue. Through these experiences and in our workplace, we strive to elevate our business, grow our fan base, and cultivate a community anchored in belonging and inclusion in every aspect, on and off...


  • Uniondale, United States teamworkonline Full time

    BSE Global (“BSE”) is a multifaceted sports and entertainment business that brings people together to experience music, sports, and culture through our teams and venue. Through these experiences and in our workplace, we strive to elevate our business, grow our fan base, and cultivate a community anchored in belonging and inclusion in every aspect,...


  • Uniondale, United States Alliant Insurance Services Full time

    Alliant Insurance Services is one of the nation’s largest and fastest-growing insurance brokerage and consulting firms. We operate through a network of specialized national platforms and local offices to offer our clients a comprehensive portfolio of solutions built on innovative thinking and personal service. Alliant is changing the way our clients...