AL Field Specialist

2 weeks ago

Dickinson, United States NR Consulting LLC Full time
Job title: Field Specialist
Job ID : 14203533
Location:   Dickinson ND 58601 
Pay : $36.00/hr
Duration - 6+ months
Rotation - 3 week on 1 week off 

Summary
  • The Artificial Lift Field Specialist is responsible for product support, installation, troubleshooting, and customer service in the field.
  • He/she performs liaison activities between the customer and to maintain/promote customer confidence in people, products and services.
  • The field specialist continues to gain experience, knowledge and skills in ESP, VSD, HPS, espWatcher and Gas Lift technology.
  • Following the Momentum training and development program the field specialist is promoted to higher grade levels by acquiring greater levels of proficiency in all artificial lift technologies.
  • Activities associated with this position evolve: -
  • Extensive field work installing, commissioning and troubleshooting ESP, VSD, HPS, espWatcher and Gas Lift installations.-
  • Performing follow-up checks on installations to ensure unit is operating within acceptable limits, is properly protected by fine tunning motor controller alarm parameters and is fully optimized (production, voltage) for best performance
  • Liaison with sales organization in job preparation and planning
  • Collecting pull observations, production data, and event history on pulled equipment for use in failure analysis

Essential Responsibilities and Duties: -
Field operations:-
  • Establish direct communication with the customer in the field and through follow-ups to promote good customer relations
  • Provide feedback to sales organization on any customer concerns/comments, competitor activity, or other potential sales opportunities
  • Maintains proper tooling in a well organized, neat, tidy and operating condition
  • Orders parts, tools and materials necessary to maintain an inventory adequate to meet customer needs and manage same as not to incur unnecessary cost

Reporting and business systems:-
  • Promotes teamwork, *** values and culture- Drive for own training and career development
  • Mentors less experienced specialists- Shares knowledge and experience with peers

Education Requirements:
  • Education:Certified electrician, or minimal 2 year technical degree having strong electrical background.
  • Aptitude that are require: Mechanically inclined, neat, tidy and well organized.
  • Works and thinks methodically under pressure and without supervision.
  • Strives for perfection.
  • Likes working outdoors in challenging environments, in team environments, and through extended periods of being away from home.
  • Persuasive, persistent, concern for others, able to present themselves well.

Experience:
  • Minimum 12 months seniority having completed level 1 and 2 development in the Momentum specialist program.

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