Department Assistant III

1 month ago

Portland, United States Shriners Childrens Hospital Full time

Company Overview

Shriners Children's is a family that respects, supports, and values each other. We are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience defines us as leaders in pediatric specialty care for our children and their families.

Shriners Children's is the premier pediatric burn, orthopaedic, spinal cord injury, cleft lip and palate, and pediatric subspecialties medical center.

Job Overview

What to expect (duties): Patient Access, Scheduling, Registration, and patient discharge (including all require signatures and follow up). Insurance verification and authorization approval (when required) for O&P services. Entering data into OPIE (business management program), obtaining detailed written orders (including physician signature), and audit of Work In Progress (WIP) up and through date of delivery. Provides Estimates of Fees to families, including discussing their financial obligation (when appropriate) including financial counseling and means testing when indicated. Audit of EMR prior to submission to HO for billing.

Responsibilities

Title: Department Assistant III

Department: Orthotics (POPS)

Location: Portland, OR

Hours: Full-time (1.0 FTE), 40 hours/week

Schedule: Monday - Friday (no weekends & great work/life balance)

Shriners Children's is seeking a full-time Department Assistant to join our POPS team This position provides support to the Orthotics Department in the areas of reception, clerical duties and frequent communication with hospital staff, patients, and their families. Additionally, this position supports the department manager in completion of administrative tasks and departmental operations.

Qualifications

* High school diploma or equivalent required
* Two years of experience in a healthcare office/Scheduling & Registration setting is preferred
* Excellent customer service skills
* Multi-line telephone experience
* Effective communication and interpersonal skills
* Proficient in Microsoft Office (Word, Excel, PowerPoint and Outlook)
* Ability to multi task and handle tight deadlines with grace
* Strong ability to prioritize and organize projects and tasks in a timely manner
* Bilingual English/ Spanish is preferred

Other

COVID-19 Vaccination required.

Shriners Children's offers a competitive salary and benefit package, including continuing education and professional development opportunities. Other considerations include:

* Medical
* Dental
* Vision
* Paid leave
* Retirement savings
* Tuition reimbursement
* Short-term and long-term disability
* Life insurance
* Flexible Spending Accounts (FSA)
* Health Spending Accounts (HSA)
* Voluntary Benefits
* Employee Assistance Program (EAP)

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