Member Services Representative
3 weeks ago
Come join an innovative leader in the healthcare industry. MDVIP, based in Boca Raton, FL is seeking contact center Customer Service Representatives who have excellent verbal and written communication skills and the ability to maintain composure and patience while speaking with callers. The qualified candidate will professionally assist with membership inquiries and service requests and provide accurate and timely information to MDVIP members, MDVIP affiliated Physicians/Staff, and internal teams.
MDVIP has consistently been recognized as a Great Place to Work® employer since 2018. () and was named by Fortune and Great Place to Work® as one of the ™.
- Assists MDVIP members/physicians and staff by responding to inquiries and concerns through telephone, e-mail, and written correspondence. Researches and resolves member issues and develops appropriate solutions.
- Assists with structured outbound calling campaigns, supporting our affiliated practices and member retention efforts.
- Processes new member applications, invoices, receipts, cancellations and reinstatements, and other administrative tasks. Accurately documents all phone calls and activities in the member’s record.
- Provides information to Members and Doctor’s offices to assist with reimbursement inquiries.
- Assists members/physicians with MDVIP general website and App support.
This job profile is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.
Education / Experience / Knowledge:
High school diploma or general education degree (GED); An Associate degree is desirable, but not required. Minimum of one year of related experience and/or training, which may include prior customer service in a call center environment, or business / administrative experience.
Required skills include:
- Must possess strong communication skills and be articulate and concise. Speaks clearly, using appropriate grammar and word choice.
- Displays professional telephone etiquette and ability to use advanced phone systems. While not required, foreign language fluency may be considered a plus.
- Ability to establish priorities, work independently, and manage objectives with little supervision.
- Types with speed and accuracy, proficiency with Microsoft Office Suite and knowledge of modern office procedures.
- Prior experience with various call center solutions a plus.
Corporate office role: As a corporate based role in Boca Raton, FL, employees are expected to work from the corporate office.
Additional information:
At no time may work be performed, or computer systems accessed, from outside of the U.S.
Individuals hired must be able to perform essential duties satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
MDVIP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Consistent with our mission, purpose, and core values, MDVIP takes the health and safety of its employees very seriously. With the concern over the spread of the coronavirus or “COVID-19,”and its variants, MDVIP has, and will continue to take reasonable measures to mitigate the potential spread of COVID-19. Your recruiter will provide more information during the interview process.
-
Member Service Representative
2 weeks ago
Boca Raton, United States Contemporary Staffing Solutions Full timeMember Services Representative Contemporary Staffing Solutions is seeking several Member Services Representatives to join our client for a direct hire opportunity in Boca Raton, FL! As the Member Services Representative, you will be responsible for serving as a dedicated point of contact to assist members, affiliated physicians, and internal teams with...
-
Member Service Representative
2 weeks ago
Boca Raton, United States Contemporary Staffing Solutions Full timeMember Services RepresentativeContemporary Staffing Solutions is seeking several Member Services Representatives to join our client for a direct hire opportunity in Boca Raton, FL! As the Member Services Representative, you will be responsible for serving as a dedicated point of contact to assist members, affiliated physicians, and internal teams with...
-
Member Services Representative
2 months ago
Boca Raton, United States YMCA of South Palm Beach County Full timeJob DetailsJob Location Peter Blum Family YMCA - Boca Raton, FL Position Type Part Time Salary Range $13.00 - $14.00 Hourly Job DescriptionPosition Summary Under the direct supervision of the Membership Director in harmony with Christian values of this Association and in accordance with the policies of the Association, the Membership Services Representative...
-
Member Services Representative
3 weeks ago
Boca Raton, United States MDVIP, Inc. Full timeOverview Come join an innovative leader in the healthcare industry. MDVIP, based in Boca Raton, FL is seeking contact center Customer Service Representatives who have excellent verbal and written communication skills and the ability to maintain composure and patience while speaking with callers. The qualified candidate will professionally assist with...
-
Member Services Representative
3 months ago
Boca Raton, United States MDVIP Full timeOverview: Come join an innovative leader in the healthcare industry. MDVIP, based in Boca Raton, FL is seeking contact center Customer Service Representatives who have excellent verbal and written communication skills and the ability to maintain composure and patience while speaking with callers. The qualified candidate will professionally assist with...
-
Member Services Representative
2 weeks ago
Boca Raton, United States MDVIP LLC Full timeCome join an innovative leader in the healthcare industry. MDVIP, based in Boca Raton, FL is seeking contact center Customer Service Representatives who have excellent verbal and written communication skills and the ability to maintain composure and patience while speaking with callers. The qualified candidate will professionally assist with membership...
-
Customer Service
1 week ago
Boca Raton, United States PrideStaff Full timeHealthcare Customer Service Representative Come join our client, the corporate headquarters for an innovative and progressive healthcare company, based in Boca Raton, FL. Our client has been recognized as a "Great Place to Work" since 2018. In this Customer Service Representative role, you will support a growing team! This DIRECT HIRE role responds...
-
Customer Service
2 months ago
Boca Raton, United States PrideStaff Full timeHealthcare Customer Service Representative Come join our client, the corporate headquarters for an innovative and progressive healthcare company, based in Boca Raton, FL. Our client has been recognized as a "Great Place to Work" since 2018. In this Customer Service Representative role, you will support a growing team! This DIRECT HIRE role responds...
-
Customer Service
6 hours ago
Boca Raton, United States PrideStaff Full timeHealthcare Customer Service Representative Come join our client, the corporate headquarters for an innovative and progressive healthcare company, based in Boca Raton, FL. Our client has been recognized as a "Great Place to Work" since 2018. In this Customer Service Representative role, you will support a growing team! This DIRECT HIRE role responds...
-
Customer Service
2 weeks ago
Boca Raton, United States PrideStaff Full timeHealthcare Customer Service Representative Come join our client, the corporate headquarters for an innovative and progressive healthcare company, based in Boca Raton, FL. Our client has been recognized as a "Great Place to Work" since 2018. In this Customer Service Representative role, you will support a growing team! This DIRECT HIRE role responds...
-
boca raton, United States Contemporary Staffing Solutions Full timeMember Services RepresentativeContemporary Staffing Solutions is seeking several Member Services Representatives to join our client for a direct hire opportunity in Boca Raton, FL! As the Member Services Representative, you will be responsible for serving as a dedicated point of contact to assist members, affiliated physicians, and internal teams with...
-
boca raton, United States Contemporary Staffing Solutions Full timeMember Services RepresentativeContemporary Staffing Solutions is seeking several Member Services Representatives to join our client for a direct hire opportunity in Boca Raton, FL! As the Member Services Representative, you will be responsible for serving as a dedicated point of contact to assist members, affiliated physicians, and internal teams with...
-
Customer Service Representative
1 week ago
Boca Raton, United States Mike Potter - State Farm Agent Full timeBenefits:401(k)Bonus based on performanceCompetitive salaryHealth insurancePaid time offTraining & developmentROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Mike Potter - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your...
-
Service Excellence Representative
5 days ago
Boca Raton, Florida, United States Travelpro Products, Inc. Full timeJoin Our Team:We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Travelpro Products, Inc. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers and ensuring their satisfaction with our products and services.About the Role:This is a...
-
Outreach and Customer Service Representative
4 months ago
Boca Raton, United States Emanate Connections Full timeOur partners were thrilled with the results we delivered so far and the demand for our fundraising services is greater than ever before. To continue delivering results for our charity partners, we are looking for an Outreach and Customer Service Representative to join our team. Our Entry Level Outreach and Customer Service Representative has one goal in...
-
Customer Service Representative
1 week ago
Boca Raton, United States Mike Potter - State Farm Agent Full timeBenefits: 401(k) Bonus based on performance Competitive salary Health insurance Paid time off Training & development Position Overview: We’re looking for a personable, enthusiastic insurance account manager to help take our agency to the next level. Our ideal candidate is a motivated team player who has the...
-
Customer Service Representative
3 days ago
Boca Raton, Florida, United States Gonzalez & Goetz, LLC Full timeJob SummaryWe are seeking a highly skilled and experienced Bilingual Receptionist to join our team at Gonzalez & Goetz, LLC. As a key member of our front desk staff, you will provide exceptional customer service and support to our clients nationwide.The ideal candidate will have a minimum of 3 years of professional experience in a customer-facing role, with...
-
Member Services Team Lead
1 day ago
Boca Raton, United States Contemporary Staffing Inc Full timeContemporary Staffing Solutions (CSS) is seeking a Member Services Team Lead to join our client in Boca Raton, FL! This permanent opportunity offers $24-$27/Hour with bonus opportunities! The Member Services Team Lead plays a pivotal role in supporting contact center representatives by providing expertise in handling member inquiries, resolving escalated...
-
Customer Service Representative
3 weeks ago
Boca Raton, Florida, United States Domino's Pizza LLC Full timeCustomer Service Representative Job Description at Domino's Pizza LLCWe are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a customer-facing representative, you will play a key role in providing exceptional service to our customers, ensuring their satisfaction and loyalty to our brand.About the Job:Provide excellent...
-
Healthcare Customer Service Representative
3 weeks ago
Boca Raton, Florida, United States MDVIP, Inc. Full timeWe are seeking a skilled Healthcare Customer Service Representative to join our team at MDVIP, Inc. in Boca Raton, FL.About the Role:As a member of our customer service team, you will play a critical role in ensuring that our members receive exceptional service and support.Your Key Responsibilities:Provide Exceptional Member Support: Respond to member...