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Student Assessment Technician
2 months ago
Position Title Student Assessment Technician Position Type Staff Full Time or Part Time Part Time Fixed Term/Tenure Track (Faculty Only) Department Adult Education FLSA Non-Exempt Grade 9 Salary Range Hiring Salary Range $22.61 - $24.87 / hour Union/Non Union Non Union Job Description Summary
Support the Adult Education ESL and Transition ESL programs at Largo in the intake, registration, assessment, and support of students and potential students. Provide operational and technical support in the assessment and placement of students and in the collection and reporting of data.
Minimum Qualifications
EDUCATION AND EXPERIENCE
* High school diploma or equivalent.
* Five years of related experience or required coursework/ certification and or specialized skills/ training.
Criteria
CRITERIA: The following criteria, which are not the sole criteria used in the final hiring decision, will be used to review the applications of those persons who meet the stated minimum qualifications and to select those qualified applicants who will be interviewed. Other information and observations made during the interview process may be considered in the selection process. A Resume/CV and cover letter are required with the application. Please ensure that your documents address the criteria listed below for this position.
ESSENTIAL DUTIES
* Provide excellent customer service to both internal and external diverse populations.
* Prepare all paperwork for ESL registration and testing.
* Register and assess students while following testing and program guidelines for administering, scoring and interpreting assessments
* Assist students by providing information to guide students appropriately
* Serve clients in both one-on-one and group settings
* Keep up to date with all program offerings
* Respond to telephone and walk-in inquiries and contact with the general public; provide information, answers questions, and alleviates fears and frustrations
* Provide program information upon request to community agencies and organizations
* Assist instructors with classroom preparation and supplies
* Help to create a supportive, motivating, and respectful environment for prospective and enrolled students
* Collect and record program and student data using required systems. Scan, upload, and report on data as needed.
* Curate and maintain the accuracy and integrity of data.
* Assist the leadership team with day to day student support and clerical tasks
* Work as a team member with the Program Specialists, Program Coordinators and Program Directors
* Due to the broad nature of this function, specialists work in a fast-paced, stressful environment filled with unexpected interruptions and challenges. Flexibility and the ability to think independently are essential as is the willingness to perform physical work such as carrying and delivering materials to off campus classes.
* As a team player, assists in other TLSS efforts when needed.
* Undertake and complete special projects and other assignments at the request of the coordinator, director or dean.
* Performs other related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES
* Organizational, project management, time management, and customer service skills.
* Ability to communicate and work effectively with students and potential students from diverse cultures and backgrounds
* Ability to walk and stand extended periods of time, while supporting assessment staff during peak testing periods.
* Ability to develop and maintain cordial, cooperative working relationships.
* Good oral and written communications skills
* Proficiency with Microsoft Office and general aptitude for computer software and technology
* Strong customer service skills
Job Requirements
PHYSICAL REQUIREMENTS
Must have the use of sensory skills in order to effectively communicate and interact with other employees and the public through the use of the telephone and personal contact as normally defined by the ability to see, read, talk, hear, handle or feel objects and controls. Physical capability to effectively use and operate various items of office related equipment, such as, but not limited to a, personal computer, calculator, copier, and fax machine. No significant climbing, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, grasping, and repetitive motions.
OTHER REQUIREMENTS
* Must be available Monday - Thursday between the hours of 10:30a.m. - 5:30 p.m. Work schedule subject to change based on the needs of the grant.
* Ability to communicate effectively in spoken and written Standard English.
* As required by the 1986 Immigration Act, be prepared to present acceptable documentation showing your identity and that you are a U. S. citizen or an alien who is authorized to work.
Is Background Check Required? Yes Is the incumbent responsible for working with minor children or directly engaging with minor children on campus? No
